Latest news with #GuestManagement
Leaders
11-02-2025
- Business
- Leaders
QIC, Deloitte Collaborate to Launch Advanced Guest Management System
Qiddiya Investment Company (QIC), the visionary developer behind Qiddiya City—Saudi Arabia's future hub for entertainment, sports, and culture—has announced a strategic collaboration with Deloitte to implement an innovative Dynamic Guest Management System. This state-of-the-art system is set to transform guest experiences across Qiddiya City's world-class attractions. Qiddiya City Powered by Microsoft Dynamics 365, Adobe, and Sprinklr, the system will seamlessly integrate customer relationship management (CRM), marketing automation, and B2B engagement. This will enable a more personalized and dynamic interaction across Qiddiya City's flagship destinations, including Six Flags Qiddiya City, Aquarabia water theme park, Speed Park Track, Prince Mohammed bin Salman Stadium, and Saudi Entertainment Ventures (SEVEN). Designed to meet the evolving expectations of visitors, the Dynamic Guest Management System will also enhance every aspect of guest engagement, positioning Qiddiya City as a leader in cutting-edge visitor experiences. Deloitte's expertise in digital transformation and CRM solutions will be instrumental in the successful implementation of the system. This collaboration is expected to drive operational efficiency while elevating Qiddiya City's ability to deliver unforgettable and tailored experiences. Deloitte 'We are excited to partner with Deloitte to enhance our guest management capabilities. This collaboration will enable us to offer a seamless, personalized, and memorable experience for every visitor,' said Abdulrahman AlAli, Chief Information Technology Officer at Qiddiya Investment Company. 'We are honored to collaborate with Qiddiya Investment Company on this groundbreaking project. Additionally, this partnership underscores our commitment to driving innovation in guest experiences while optimizing operational efficiencies, ensuring that Qiddiya City sets new standards in the entertainment and leisure sector,' said Rashid Bashir, Chief Executive Officer of Deloitte Consulting ME. Related Topics : Saudi Arabia Launches Performing Arts Center in Qiddiya Qiddiya Launches Exceptional Experience in Motor Sport Saudi Arabia Secures 1st Place among G20 Countries in Safety Index 2023 Paris AI Action Summit: SDAIA Highlights Saudi Arabia as Comprehensive Governance Model Short link :
Trade Arabia
10-02-2025
- Business
- Trade Arabia
Qiddiya picks Deloitte to implement guest management system
Qiddiya Investment Company (QIC), the master developer of Qiddiya City - Saudi Arabia's future capital of entertainment, sports, and culture - has announced a strategic partnership with Deloitte to implement a cutting-edge Dynamic Guest Management System that will revolutionize guest experiences across its world-class attractions. Powered by Microsoft Dynamics 365, Adobe, and Sprinklr, this system will seamlessly integrate and enhance customer relationship management (CRM), marketing automation, and B2B engagement, creating a more tailored and dynamic interaction across Qiddiya City's key attractions, said a statement from QIC. These include Six Flags Qiddiya City, Aquarabia water theme park, Speed Park Track, Prince Mohammed bin Salman Stadium, and the Saudi Entertainment Ventures (SEVEN). The partnership aims to meet the evolving needs of guests by providing a seamless and personalised experience throughout their visit to Qiddiya City. The Dynamic Guest Management System will comprehensively address all aspects of guest management, positioning Qiddiya City as a leader in innovative guest experiences, it stated. Deloitte's expertise in digital transformation and CRM solutions will be pivotal in the successful implementation of this project. The collaboration will not only improve operational efficiency but also enable Qiddiya City to create advanced experiences that exceed visitors' expectations. Abdulrahman AlAli, Chief Information Technology Officer of QIC said: "We are thrilled to partner with Deloitte to enhance our guest management capabilities. This collaboration will allow us to deliver an unparalleled experience for our guests, ensuring that every visit is memorable and personalised." Deloitte Consulting Middle East CEO Rashid Bashir expressed delight at partnership with Qiddiya Investment Company in implementing this state-of-the-art Dynamic Guest Management System.
