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Ghaziabad Man Gets Insurance For Stolen Car After 22 Years. What To Do And Mistakes To Avoid

Despite filing an FIR and notifying the insurer and bank, Puneet Agarwal's claim wasn't processed, leading him to seek help from the consumer forum Car thefts are on the rise across the country, affecting both small towns and major metro cities. While vigilance remains important, understanding the insurance claim process has become equally essential in such cases. Recently, a resident of Ghaziabad experienced this firsthand. Although his car was insured and he believed it was secure, the insurance company failed to meet expectations when it was time to file a claim. In a significant ruling that underscores consumer rights, Puneet Agarwal of Ghaziabad has finally received his insurance claim for a stolen car 22 years after the incident. The car theft occurred during his Haridwar Yatra in 2003, but the insurance company initially refused to pay out. Agarwal took the matter to the District Consumer Commission, which ordered the company to pay 75% of the claim amount and Rs 5,000 as compensation. Agarwal's car was insured, and upon theft, he promptly lodged an FIR and informed National Insurance Company Limited along with ICICI Bank, his loan provider. However, despite following the correct procedures, the insurance claim was not processed, forcing Agarwal to approach the consumer forum. After a prolonged battle, the Commission ruled in his favour, awarding him Rs 1,43,689 and Rs 5,000 as compensation. To expedite the insurance claim process in case of car theft, one should follow these steps: By adhering to these steps, car owners can streamline the insurance claim process and avoid unnecessary delays. view comments First Published: July 15, 2025, 13:26 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.