Latest news with #HawaiianMiles
New York Post
20-05-2025
- Business
- New York Post
Hawaiian Airlines' new ‘no show' policy may make travel more expensive
Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. The airline put the policy in place last Thursday for people who have a confirmed reservation but do not board their ticketed flight. 'We'll cancel your flight reservation and all continuing and return flights,' Hawaiian Airlines said in an announcement published on their website. Advertisement Additionally, no-show guests will not be able to use the money or miles spent on non-refundable fares as credit towards a future flight. To prevent people from forfeiting all fares associated with nonrefundable tickets, the airline reminds people that they can adjust their reservations online or by contacting its reservations department by calling 1-800-367-5320. The airline says on their website that they understand that 'life happens,' and those who are already at the airport but miss their flight may have options and are told to contact an airport customer service agent at the kiosks or check-in counter for help. Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. Markus Mainka – Advertisement The new policy applies to all non-refundable tickets purchased in the U.S., with no exemptions for HawaiianMiles or Mileage Plan Elite members. 'Changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing. Please review your fare rules,' Hawaiian Airlines said. Hawaiian Airlines was acquired by Alaska Airlines in September 2024. The two airlines have now adopted a single policy addressing no-show passengers, a spokesperson told FOX Business via email. 'By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network,' a statement said.
Yahoo
20-05-2025
- Business
- Yahoo
Hawaiian Airlines: No one will lose their miles
HONOLULU (KHON2) — Loyal travelers with Hawaiian Airlines are being told not to worry as their HawaiianMiles are safe. The program will eventually be phased out because of the merger with Alaska Airlines. But analysts say that's a good thing. Nimitz Highway collision claims life of pedestrian The merger between Hawaiian and Alaska is eight months old now. While passengers haven't seen much change on day to day operations yet, the topic of HawaiianMiles has been a point of concern for passengers. 'Not worried about it, but maybe concerned,' said traveler Nalani Paio. 'We just wanna be updated so we don't lose our miles. And we can use it to travel whether it's interisland or to the mainland.' In an email, Hawaiian Airlines officials say they've been transparent that there will be a combined loyalty program between the two airlines, scheduled to launch this August. Members can rest assured, all their HawaiianMiles will be retained in the new program. No one will lose their miles.'We're moving towards a unified loyalty platform that's, frankly, a stronger loyalty program,' said Gary Leff, a travel blogger. 'And I think most folks who are familiar with HawaiianMiles are probably going to like it for the most part.' Leff says it's because Alaska is part of the One World Alliance, which has partnerships with different airlines from Hawaiian. 'There are more partners and more ways to earn points,' Leff said. 'There are more partners and ways to spend points. And on average, you'll find that the awards that you're booking cost fewer miles.' That'll allow travellers to use miles to reach new destinations from the islands. Download the free KHON2 app for iOS or Android to stay informed on the latest news 'If you're going to be flying to Europe, you're already going to be connecting in the mainland,' Leff said. 'Well, you have the opportunity to fly British Airways and American Airlines, but also carriers like Aer Lingus out of Ireland, Condor from Germany, which are not One World Airlines, but are Alaska Airlines partners.' Experts say there is a downside to the merged rewards program. And it has to do with upgrades. One, they're guessing it could cost more, but two – availability. Because you're basically doubling your passenger base, upgrades could be fewer and far between. There's also questions on each airline's credit card. HIDOE students feast on sweet potatoes 'We'd like to keep Hawaiian's credit card or Alaska's credit card that can use both ways,' said traveler Matt Paio. 'So we kinda stuck in the middle about that we don't know if Hawaiian's credit card will be good with Alaska Airlines. We don't know.' Hawaiian says both cards will still be valid with miles earned available for either airline. But there will be a new card available soon, with more details this summer. 'But on the whole, it's going to be more positive,' Leff said. 'I am happy to see my own HawaiianMiles become Alaska Airlines miles.' 'I hope it's gonna be better,' Nalani Paio said. 'And we're just waiting to see and waiting for that confirmation.' Hawaiian says members can keep checking their website for updates. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Yahoo
19-05-2025
- Business
- Yahoo
Hawaiian Airlines Launches 'Costly' Policy Ahead Of Summer
At least one commercial airline in the United States is adopting a no-show policy for non-refundable tickets just in time for the summer. Hawaiian Airlines announced earlier this month that it's implementing a new policy that'll penalize passengers who fail to show up for their reserved flight without giving any notice. Travelers who violate this policy won't just lose the value of their non-refundable ticket, they'll lose their entire reservation. That means return or connecting flights will be canceled by Hawaiian Airlines. If people are unable to make their flight and want to retain their miles spent, they'll have to contact the reservations department in advance. "Beginning May 15, 2025, Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed reservation but does not board their ticketed flight. By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network," the statement from Hawaiian Airlines read. "We encourage guests to proactively make any necessary travel adjustments to non-refundable tickets. Guests needing to reschedule their flight can also do so without change fees. To cancel or change a reservation booked on contact our Reservations Department. For additional information, please reference this FAQ.' HawaiianMiles or Mileage Plan Elite members are not exempt from this policy. As for why this policy was created, Hawaiian Airlines is hoping to cut down on the number of unused seats for each flight.
Yahoo
12-02-2025
- Business
- Yahoo
Alaska Airlines and Hawaiian Airlines offer these shared loyalty benefits
With the recent merger of Alaska Airlines and Hawaiian Airlines, members of their loyalty programs can enjoy shared benefits. Members enjoy status match between carriers, redeem Alaska Mileage Plan miles on Hawaiian Airlines flights, and Mileage Plan elites receive special benefits on Hawaiian Airlines trips. Members can also rack up miles across both programs. These perks are steps on the way to the combination of both loyalty programs, which will continue offering generous rewards. Under the plan, HawaiianMiles members can obtain status match by linking their HawaiianMiles and Alaska Mileage Plan accounts. That unlocks elite benefits when flying on either airline. Even more, those who've earned Elite Qualifying Miles (EQMs) on both airlines will receive the highest possible status according to their total EQM balance. Alaska Mileage Plan elites also gain perks when flying on Hawaiian Airlines-operated routes, like complimentary baggage, priority boarding, priority check-in, complimentary preferred seats at booking, and access to Extra Comfort seats during check-in with no status match required. Besides using their Mileage Plan number to earn miles on both Alaska Airlines and Hawaiian Airlines, they're also able to redeem them on both, in all service classes (subject to restrictions and availability). That provides extra value and flexibility to all, whether reserving a main cabin flight between neighbor islands, a lie-flat first-class seat, or a lie-flat business-class seat. To redeem Mileage Plan miles for Hawaiian Airlines trips, passengers can visit To redeem awards consisting of both Alaska Airlines and Hawaiian Airlines flights, HawaiianMiles members can transfer their HawaiianMiles to Mileage Plan miles on The post Alaska Airlines and Hawaiian Airlines offer these shared loyalty benefits appeared first on The Manual.
