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New Report Shows Integrated Digital Care Breaking Through Barriers to Mental Health for Young Canadians
New Report Shows Integrated Digital Care Breaking Through Barriers to Mental Health for Young Canadians

Yahoo

time2 days ago

  • Health
  • Yahoo

New Report Shows Integrated Digital Care Breaking Through Barriers to Mental Health for Young Canadians

TORONTO, Aug. 14, 2025 /CNW/ - A new report from GreenShield reveals that digital care is transforming mental health outcomes for young Canadians. At the heart of this transformation is GreenShield+, a first-of-its-kind digital health and benefits platform that brings health coverage and care together in one seamless experience. According to GreenShield's new Health Outcomes Report: Measuring Better Health for All, more than half of Canadians under 35 who accessed digital therapy through GreenShield+ recovered from symptoms of anxiety (52%) and depression (51%)—after just three sessions. As youth mental health challenges continue to rise, the report highlights how combining health services and benefits into one integrated experience is driving real, measurable improvements. "Young Canadians are telling us—through both data and lived experience—that the current system isn't consistently meeting their needs," said Zahid Salman, President and CEO of GreenShield. "This report affirms what drives us at GreenShield: the future of health care must be integrated, inclusive, and accountable. By uniting coverage and care into one seamless experience, we're not just improving access – we're improving health outcomes for Canadians of all ages." Key insights: Young Canadians are Engaged: In Q2 2025, nearly 800,000 claims and appointments were handled through GreenShield+. Almost 1 in 3 users were under 35, showing strong demand among younger Canadians. Faster Relief Through Virtual Care: Within GreenShield+, 92 per cent of health issues were resolved in a single virtual health care visit, offering frictionless access for Canadians balancing work, school and life. Digital Cognitive Behavioural Therapy (CBT) Works: After just three sessions of digital CBT, over half of users under 35 reported recovery from symptoms of anxiety (52%) and depression (51%). Smart Therapist Matching: The advanced therapist-matching tool in GreenShield+ helps users access a counsellor within 24 hours, with a 93 per cent satisfaction rate. Better Medication Adherence: GreenShield delivered 6 per cent higher medication adherence rates than industry averages, including adherence rates of 92 per cent for asthma and 84 per cent for mental health medications. "Integrated digital care is fundamentally reshaping mental health outcomes for Canadians—not only by expanding access to services, but by delivering care that is personalized, data-informed, and responsive to individual needs," said Dr. Andrew Bond, Senior Vice President and Chief Medical Officer at GreenShield. "The findings in our report reaffirm our conviction that when care systems are connected and coordinated, they don't just improve outcomes—they empower people, strengthen communities, and transform lives." A national commitment to youth mental health As Canada's only national non-profit health and benefits company, GreenShield is doubling down on its mission of Better Health for All. Earlier this year, it launched a new social impact initiative focused on transforming youth mental health care for Canadians aged 15 to 29. A cornerstone of this initiative is GreenShield's Youth Mental Health Data Hub, Canada's most comprehensive resource providing diverse datasets on youth mental health, developed in partnership with Mental Health Research Canada. The Hub provides real-time insights, available free of charge to inform policy, research, and care delivery Later this year, GreenShield will launch a comprehensive youth mental health solution, designed to tackle the biggest barriers young people face: care navigation, equitable access, and affordability. By uniting coverage and care in one platform, GreenShield is not just supporting youth more effectively—it's redefining what's possible for the next generation. Coverage and care, all in one place Canadians spend 2.5 times more time navigating health care and benefits than actually receiving care. GreenShield+ is changing that. As the first-of-its-kind digital health and benefits ecosystem, GreenShield+ streamlines the health care journey, bringing health benefits and health care services including mental health services, telemedicine, pharmacy and chronic disease management into one integrated and easy-to-use platform. With GreenShield+, users can check coverage, access care, and get reimbursed—all in one place. It's a simpler, smarter way to support better health that helps Canadians spend less time navigating the healthcare system and more time taking care of their health. To read GreenShield's full Health Outcomes Report, visit: About GreenShield As Canada's only national non-profit health and benefits company, GreenShield believes health care is a right, not a privilege. We're dedicated to improving health outcomes, driving systemic change, and building a future where every Canadian can reach their full health and well-being potential. We are revolutionizing the health and benefits experience with coverage and care in one place. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits and pay claims as a 'payer' while offering health services such as mental health, pharmacy, telemedicine and chronic disease management as a 'provider'. As a non-profit social enterprise without shareholders, we prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management. Our scalable initiatives deliver meaningful change in pursuit of Better Health for All. GreenShield is proud to be recognized as one of Canada's Most Admired Corporate Cultures, a leading Imagine Canada Caring Company, and named on the Fortune's Change the World List. SOURCE GreenShield View original content to download multimedia: Sign in to access your portfolio

New Report: Integrating health coverage and care supports a strong, resilient Canada in challenging times Français
New Report: Integrating health coverage and care supports a strong, resilient Canada in challenging times Français

Cision Canada

time29-04-2025

  • Health
  • Cision Canada

New Report: Integrating health coverage and care supports a strong, resilient Canada in challenging times Français

TORONTO, April 29, 2025 /CNW/ - GreenShield is proud to release its latest Health Outcomes Report, Measuring Better Health for All, offering timely insights into how integrating coverage and care is supporting Canadians as they navigate new political and economic uncertainty. Amidst a quickly evolving economic landscape, the report reveals how the company's innovative, integrated health and benefits model is enhancing healthcare access, equity, and outcomes for Canadians. Drawing on data from the seven and a half million Canadians that GreenShield supports, the report provides actionable insights into improving access to health care services, mental health support, chronic disease management solutions, and pharmacy care at a time when it's needed most. "With trade tensions and cost of living pressures rising, Canadians are facing new obstacles to accessing the care they deserve. As Canada's only national non-profit health and benefits company, we are committed to reducing systemic barriers to care and supporting overall health and well-being across the country," said Zahid Salman, President and CEO of GreenShield. "Our latest Health Outcomes Report reveals how our payer-provider model is revolutionizing the health and benefits experience by putting Canadians at the centre. By combining coverage and care into one seamless platform, we are improving health care access, equity and outcomes – reinforcing our mission of Better Health for All." Key insights from the report: Improving mental health during times of uncertainty: Since January, GreenShield has delivered over 27,000 hours of counselling sessions with therapists matched to the personal lived experience of each user. Online appointments were available in less than 24 hours on average and users reported a 21 per cent reduction in symptoms from the first session. Enhancing access to health services: Today, more than one in five Canadians don't have a family doctor or nurse practitioner. Of those who do, 40 per cent will wait four days or more, simply to address minor health concerns. This is leading to declining health outcomes and increased visits to emergency rooms. GreenShield is helping with our telemedicine solution. In the first quarter of 2025, 77 percent of appointments made through GreenShield mitigated the need for an in-person visit to an emergency department, family doctor, or walk-in clinic. Integrating pharmacy for better medication adherence: Over 40 per cent of Canadians experience chronic illness, and 20 per cent of them take five or more medications. Medication adherence plays a crucial role in improving health outcomes, particularly for individuals dealing with chronic health conditions. GreenShield Pharmacy is transforming medication management by making it easier for Canadians to access and manage their medications. In the first quarter of 2025, GreenShield Pharmacy delivered 9 percent higher rates of high-medication adherence compared to industry averages, with a 91 percent adherence rate for cardiovascular medication and 85 percent adherence for diabetes drugs. Coverage and care, all in one place With Canadians spending 2.5 times more time navigating healthcare and benefits than actually accessing care, simplifying the health and benefits experience is needed for unlocking better health outcomes in our communities and in our workplaces. GreenShield+ is a first-of-its-kind digital health and benefits ecosystem that offers unprecedented levels of integration between health services – including telemedicine, pharmacy, chronic disease management and mental health services – and benefits plans. With GreenShield+, users can check their coverage, access their benefits, connect with health care providers and get reimbursed for their claim all in one easy-to-use platform. By integrating coverage and care into one seamless solution, GreenShield+ is helping Canadians spend less time navigating the healthcare system and more time taking care of their health. Coverage and care, built around all Canadians As a proud Canadian non-profit, GreenShield operates without short-term profit-driven shareholders, enabling the company to prioritize longer term people and purpose over profits. GreenShield is committed to reinvesting its excess earnings to directly support the health and well-being of underserved communities. Through GreenShield Cares, the company has committed $75 million to improve the health of over one million Canadians by the end of 2025, with a focus on mental health, essential medicines, and chronic disease management. To read GreenShield's latest Health Outcomes Report, visit: About GreenShield As Canada's only national non-profit health and benefits company, GreenShield believes health care is a right, not a privilege. We're dedicated to improving health outcomes, driving systemic change, and building a future where every Canadian can reach their full health and well-being potential. We are revolutionizing the health and benefits experience with coverage and care in one place. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits and pay claims as a 'payer' while offering health services such as mental health, pharmacy, telemedicine and chronic disease management as a 'provider'. As a non-profit social enterprise, we don't have shareholders, which allows us to prioritize and reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we've committed $75 million to improve the health of over one million Canadians by the end of 2025, focusing on mental health, essential medicines, and chronic disease management. Our scalable initiatives deliver meaningful change in pursuit of Better Health for All. GreenShield is proud to be recognized as one of Canada's Most Admired Corporate Cultures, a leading Imagine Canada Caring Company, and named on the Fortune's Change the World list.

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