Latest news with #LawNo.(8)of2008
Qatar Tribune
9 hours ago
- Automotive
- Qatar Tribune
MoCI reopens car company after implementing comprehensive corrective measures
DOHA: The Ministry of Commerce and Industry (MoCI) has announced the reopening of Al Jaidah Automotive Company after the company implemented a comprehensive set of corrective measures that met the ministry's requirements. This followed a temporary administrative closure imposed due to violations related to the unavailability of spare parts and delayed after-sales services. In a statement, the ministry explained that the company took the initiative to implement a series of corrective measures, which included resolving all complaints related to customer service and spare parts, as well as enhancing its spare parts inventory through urgent orders worth QR1.6 million. These steps aim to reduce waiting times and improve service quality. The statement added that the company increased the pace of supply from the manufacturer and modified its internal escalation mechanism to ensure that any delay exceeding five days is addressed. Additionally, the company has committed to paying the imposed fines, which amounted to QR180,000. The MoCI affirmed that the company's actions reflect its commitment to rectifying its situation and responding to the Ministry's directives, contributing to an improved standard of after-sales services and reinforcing consumer confidence in the local market. The statement emphasized the Ministry's continued oversight and inspection efforts to ensure that all commercial establishments comply with the provisions of Law No. (8) of 2008 on Consumer Protection. It urged all citizens and residents to report any violations or misconduct via the Ministry's call center at 16001 or through its official social media channels. The Ministry of Commerce and Industry issued Administrative Decision No. (18/2025) on Aug. 3, closing the company for 30 days, after recording 29 repeated violations of the same nature, in addition to a number of complaints submitted by consumers. These actions constituted a breach of Article (16) of Law No. (8) of 2008 and its executive regulations.
Qatar Tribune
19 hours ago
- Automotive
- Qatar Tribune
MoCI reopens car company after corrective measures
QNA Doha The Ministry of Commerce and Industry (MoCI) announced the reopening of Al Jaidah Automotive Company after the company implemented a comprehensive set of corrective measures that met the Ministry's requirements. This followed a temporary administrative closure imposed due to violations related to the unavailability of spare parts and delayed after-sales services. In a statement, the ministry explained that the company took the initiative to implement a series of corrective measures, which included resolving all complaints related to customer service and spare parts, as well as enhancing its spare parts inventory through urgent orders worth QR1.6 million. These steps aim to reduce waiting times and improve service quality. The statement added that the company increased the pace of supply from the manufacturer and modified its internal escalation mechanism to ensure that any delay exceeding five days is addressed. Additionally, the company has committed to paying the imposed fines, which amounted to QR180,000. The MoCI affirmed that the company's actions reflect its commitment to rectifying its situation and responding to the Ministry's directives, contributing to an improved standard of after-sales services and reinforcing consumer confidence in the local market. The statement emphasized the ministry's continued oversight and inspection efforts to ensure that all commercial establishments comply with the provisions of Law No. (8) of 2008 on Consumer Protection. It urged all citizens and residents to report any violations or misconduct via the Ministry's call center at 16001 or through its official social media channels. The Ministry of Commerce and Industry issued Administrative Decision No. (18/2025) on Aug. 3, closing the company for 30 days, after recording 29 repeated violations of the same nature, in addition to a number of complaints submitted by consumers. These actions constituted a breach of Article (16) of Law No. (8) of 2008 and its executive regulations.
ILoveQatar.net
6 days ago
- Health
- ILoveQatar.net
Four health clubs fined in Qatar for advertising indecent images
The Ministry of Commerce and Industry announced on 6 August 2025 that four health clubs (massage) have been issued violations for advertising indecent images and disrespecting religious values, customs, and traditions. As per the Ministry, the establishments are in violation of No. (2) of Law No. (8) of 2008 regarding consumer protection. The establishments have also been issued fines and referred to the concerned authorities for legal action.
Zawya
02-05-2025
- Automotive
- Zawya
Qatar: MoCI asks dealers to reveal prices of new vehicles, spare parts
Qatar - The Ministry of Commerce and Industry (MoCI) has issued Circular No. (1) of 2025, requiring car dealerships to provide transparent disclosure in marketing advertisements targeted at consumers. Prior to the sale of new vehicles, dealers must clearly disclose the vehicle price, the cost of spare parts, and the fees for routine maintenance service. 'This directive aligns with the Ministry's ongoing commitment to promoting transparency, enhancing consumer experience, and strengthening trust between consumers and automotive dealers. 'The circular has been issued in accordance with the provisions of Law No. (8) of 2008 on Consumer Protection and its amendments, specifically Articles (7-3), (8-1), and (16) defining the rights of consumers,' Ministry of Commerce and Industry said. Article (7) states: 'It is prohibited for the supplier to describe, advertise, or display a product using false or misleading information.' Article (8) stipulates: 'The supplier is obligated, when offering a product for sale, to clearly indicate the price or prominently display it at the point of sale.' Article (16) affirms: 'The supplier shall be held liable for any damages resulting from the use or consumption of the product, in accordance with the regulations outlined in the executive bylaw of this law.' The Ministry specified that Circular No. (1) of 2025 obliges car dealerships to implement several corrective measures, including displaying the prices and specifications of new vehicles clearly at showrooms; Publishing the prices of spare parts—such as engines and transmissions—at their respective display points within showrooms or service centres; Disclosing service and maintenance fees at the locations where such services are advertised or provided, either in showrooms or at service facilities. Additionally, the circular mandates the installation of a large interactive display screen (42 inches or larger) at both showrooms and service centres. This screen must allow consumers to input the name of the desired maintenance service or spare part and view specifications and pricing easily and transparently. The Ministry emphasised that providing this information electronically or on the dealer's digital platforms ensures that consumers have full awareness of all essential costs related to purchase and maintenance prior to making a buying decision. The Ministry further warned that any establishment failing to comply with the provisions of this circular will be subject to legal accountability and penalties under Law No. (8) of 2008. The Ministry of Commerce and Industry urged all consumers to report any violations or breaches through the call centre at 16001 or via the Ministry's official social media accounts: - X: @MOCIQATAR - Instagram: MOCIQATAR
