Latest news with #LawNo.(8)of2008onConsumerProtection
Qatar Tribune
4 days ago
- Automotive
- Qatar Tribune
MoCI shuts down car company for violating Consumer Protection Law
DOHA The Ministry of Commerce and Industry (MoCI) issued an administrative decision to shut down Al Jaidah Automotive Company for 30 days due to failure to provide spare parts and delays in after-sales services, in violation of Article (16) of Law No. (8) of 2008 on Consumer Protection. In a statement on Sunday, the ministry clarified that Administrative Decision No. (18/2025) was issued after 29 repeated violations of the same nature were recorded against the company. Despite multiple prior warnings, the company failed to take the necessary corrective actions, prompting the ministry to implement the closure. The ministry emphasized that this decision is part of its ongoing regulatory efforts to safeguard consumer rights and enforce compliance with laws and regulations, particularly those related to after-sales service and the provision of essential spare parts to ensure product safety and quality. The ministry affirmed that it will continue to conduct inspection and oversight campaigns and take legal measures against any violations of the Consumer Protection Law, in order to uphold a fair commercial environment that protects the rights of all parties. It also urged all citizens and residents to report any violations by contacting the call center at 16001 or through the ministry's social media platforms.
Qatar Tribune
5 days ago
- Automotive
- Qatar Tribune
MoCI reopens Al Waha Motors – JETOUR showroom after corrective measures
Tribune News Network Doha The Ministry of Commerce and Industry (MoCI) has announced the reopening of the Al Waha Motors – JETOUR showroom following the company's implementation of key corrective actions. The reopening is part of the ministry's efforts to support the local automotive sector, uphold fair commercial practices, and protect consumer rights. According to the MoCI, the company took the following measures to address the violations that led to the temporary closure: • Supplied urgent spare parts worth QR1 million • Resolved all consumer complaints filed against it • Paid fines totalling QR324,000 • Committed to establishing an additional maintenance centre to enhance customer service The showroom was initially closed after repeated violations were recorded during regulatory inspections. These included failure to provide essential spare parts and delays in servicing vehicles. Authorities documented over 300 official consumer complaints and 45 repeated violations. The ministry reaffirmed its commitment to strictly enforcing the provisions of Law No. (8) of 2008 on Consumer Protection and its executive regulations, ensuring accountability and improved service standards across the sector.
