MoCI shuts down car company for violating Consumer Protection Law
The Ministry of Commerce and Industry (MoCI) issued an administrative decision to shut down Al Jaidah Automotive Company for 30 days due to failure to provide spare parts and delays in after-sales services, in violation of Article (16) of Law No. (8) of 2008 on Consumer Protection.
In a statement on Sunday, the ministry clarified that Administrative Decision No. (18/2025) was issued after 29 repeated violations of the same nature were recorded against the company. Despite multiple prior warnings, the company failed to take the necessary corrective actions, prompting the ministry to implement the closure.
The ministry emphasized that this decision is part of its ongoing regulatory efforts to safeguard consumer rights and enforce compliance with laws and regulations, particularly those related to after-sales service and the provision of essential spare parts to ensure product safety and quality.
The ministry affirmed that it will continue to conduct inspection and oversight campaigns and take legal measures against any violations of the Consumer Protection Law, in order to uphold a fair commercial environment that protects the rights of all parties.
It also urged all citizens and residents to report any violations by contacting the call center at 16001 or through the ministry's social media platforms.
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