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Bangkok Post
4 days ago
- Business
- Bangkok Post
AirAsia X denies wrong airport landing in Seoul
AirAsia has dismissed reports that its plane landed at the wrong airport serving Seoul, saying the pilot diverted to Gimpo Airport due to turbulence. The budget carrier clarified that flight D7506 from Sepang to Incheon initially landed at Gimpo for refuelling because of adverse weather. "Upon completing all safety procedures, the aircraft subsequently took off for Incheon International Airport, where guests eventually disembarked," AirAsia X CEO Benyamin Ismali said in the statement. Flight D7506 is scheduled to leave Sepang at 11.50am in Malaysia and arrive at Incheon around 7.50pm in South Korea daily. On Wednesday, the plane landed at Gimpo at 7.50pm, departed at 10.17pm and arrived at Incheon at 10.43pm. The misunderstanding took place when the captain announced that the plane had arrived at Incheon, but some passengers looked out and saw they were at Gimpo, according to the Korea Herald, which was later picked up by other media outlets. "It seemed the cabin crew didn't know we landed at Gimpo until passengers told them,' The Korea Herald quoted a passenger named Lee Mi-hyun as saying. The passengers appeared confused and had no idea what went wrong. They were only apologised to when the plane was heading for Incheon. The airline said a miscommunication occurred in the cabin crew announcement upon landing, and the pilot quickly clarified the need to divert the plane first. Both Incheon and Gimpo, about 40 kilometres apart, serve the South Korean capital. AirAsia X uses the Airbus A330-300 on the route.
AsiaOne
4 days ago
- AsiaOne
AirAsia flight from KL to Incheon lands at wrong airport, passengers say crew 'appeared just as confused', Asia News
Passengers and crew members were stunned when their flight bound for Seoul touched down at Gimpo International Airport instead of Incheon International Airport as planned. AirAsia flight D7506 departed from Kuala Lumpur, Malaysia on Aug 13 and was scheduled to reach Incheon at 7.50pm, but ended up at Gimpo at 8.08pm instead, reported The Korea Herald. The pilot announced that they had arrived in Incheon upon touchdown, but passengers noticed that they were in Gimpo after looking out the window while preparing to disembark from the plane. "Everyone panicked. It seemed the cabin crew didn't know we landed at Gimpo until passengers told them. One crew member even said she needed to call her parents, who were waiting for her at Incheon International Airport," Lee Mi-hyun, a passenger, told The Korea Herald. According to the Korea Airports Corporation, the diversion to Gimpo was caused by "turbulence" over Incheon Airport. The flight refuelled at Gimpo and departed for Incheon later at 10.17pm, eventually landing at 10.54pm. The airline crew did not manage the situation adequately during the two-hour delay, according to Lee. "They appeared just as confused as the passengers," she told The Korea Herald, adding that some passengers even contemplated getting off at Gimpo instead of waiting to return to Incheon. "No water was offered, and there was almost no food left on board, leaving passengers with children upset," she added. Another passenger, surnamed Kim, told Korea JoongAng Daily that passengers were told conflicting explanations over the situation, including turbulence and a fuel shortage. "Even when we finally got to Incheon, no apology was given," added the 38-year-old. 'A planned diversion': AirAsia The Malaysia-based low-cost carrier issued a statement on Thursday (Aug 14) following the incident, acknowledging the incident but saying that it was "a planned diversion". "The captain acted in full accordance with standard operating procedures, including keeping guests informed of the diversion initially in English," the airline said. Citing "air traffic congestion at Incheon due to adverse weather conditions" as the reason for the diversion, the airline also said that the miscommunication between cabin crew was rectified promptly. Benyamin Ismail, CEO of AirAsia X, said that it was an "unforeseen situation" and that the diversion was made "in the interest of safety". "We will also review our internal announcements and onboard information-sharing processes to ensure greater clarity in such situations," he said, thanking passengers for their understanding. In their statement, the airline also said that they will be extending travel vouchers to the affected guests as a gesture of goodwill. [[nid:720523]]
Sinar Daily
5 days ago
- Sinar Daily
AirAsia faces backlash after KL flight lands at wrong airport in South Korea
Flight D7 506 was due to arrive at Incheon at 7.50pm local time on Aug 13, but instead touched down at Gimpo, about 35km away, at 8.08pm after circling in the air. 14 Aug 2025 04:36pm AirAsia has come under fire after a flight from Kuala Lumpur International Airport (KLIA) landed at Gimpo International Airport instead of its scheduled destination, Incheon International Airport. Photo: X SHAH ALAM – AirAsia has come under fire after a flight from Kuala Lumpur International Airport (KLIA) landed at Gimpo International Airport instead of its scheduled destination, Incheon International Airport, South Korean media reported on Thursday (Aug 14). Flight D7 506 was due to arrive at Incheon at 7.50pm local time on Aug 13, but instead touched down at Gimpo, about 35km away, at 8.08pm after circling in the air. Passengers said confusion broke out when the captain announced they had arrived at Incheon. Many stood up to retrieve their luggage, only to notice through the windows and confirm via their phones that they were at Gimpo. 'Everyone panicked. It seemed the cabin crew didn't know we had landed at Gimpo until passengers told them. 'One crew member even said she needed to call her parents, who were waiting for her at Incheon,' said Lee Mi-hyun, a passenger in her 40s who was returning from Malaysia with her husband and eight-year-old daughter. AirAsia has come under fire after a flight from Kuala Lumpur International Airport (KLIA) landed at Gimpo International Airport instead of its scheduled destination, Incheon International Airport. Photo for illustrative purposes only - Bernama FILE PIX The Korea Airports Corporation attributed the diversion to turbulence over Incheon Airport, adding that the aircraft refuelled at Gimpo before departing for Incheon nearly two hours later, at 10.17pm. It landed at Incheon at 10.59pm. However, passengers criticised the airline's handling of the incident. Lee said the crew appeared 'just as confused' as passengers, failed to offer water and had little food available, leaving families with young children upset. Some passengers even considered disembarking at Gimpo. Another passenger, Ryu, 39, said there was 'no clear explanation' for the landing change or reassurance from the airline during the two-hour wait. The captain and crew later apologised over the public announcement system en route to Incheon. AirAsia has yet to comment on the incident.
Straits Times
5 days ago
- Straits Times
AirAsia flight from KL to Incheon lands at the wrong airport in South Korea
Sign up now: Get ST's newsletters delivered to your inbox Some passengers criticised the airline for failing to provide a clear explanation of the situation. – AirAsia, the Malaysia-based low-cost carrier, is under fire after a flight from Kuala Lumpur International Airport landed at Gimpo International Airport in South Korea instead of its scheduled destination, Incheon Airport, news reports said on Aug 14 . Originally set to reach Incheon at 7.50pm (6.50pm in Singapore) on Aug 13 , AirAsia flight D7 506 reportedly touched down at Gimpo, 35km from Incheon, at 8.08pm after circling in the air. According to passengers on the flight, after the captain announced they had arrived at Incheon, people stood up to retrieve their bags from the overhead compartments, but some looked out of the windows and checked their phones to find they were at Gimpo. 'Everyone panicked. It seemed the cabin crew didn't know we had landed at Gimpo until passengers told them,' Ms Lee Mi-hyun, a passenger in her 40s who was returning from a trip to Malaysia with her husband and eight-year-old daughter, told The Korea Herald. ' One crew member even said she needed to call her parents, who were waiting for her at Incheon International Airport.' What caused the flight to divert to Gimpo was 'turbulence' over Incheon Airport, where it refuelled before departing for Incheon about two hours later at 10.17pm, according to the Korea Airports Corporation. Ms Lee noted that the crew failed to adequately handle the situation during the two hours before departure for Incheon. Top stories Swipe. Select. Stay informed. Singapore Jalan Bukit Merah fire: PMD battery could have started fatal blaze, says SCDF Singapore 4 housebreaking suspects taken to Bukit Timah crime scene under police escort Asia Citizenship for foreign talent: How this footballer from Brazil became Vietnam's favourite 'Son' Business MyRepublic customers to see no immediate changes to existing services: StarHub Asia Malaysian MP Rafizi says his son was jabbed with syringe in planned attack, threatened with Aids Asia India, Singapore ministers discuss deeper tie-ups in digitalisation, skills, industrial parks Singapore From quiet introvert to self-confident student: How this vulnerable, shy teen gets help to develop and discover her strength 'They appeared just as confused as the passengers. No water was offered and there was almost no food left on board, leaving passengers with children upset. Some even said they would rather get off at Gimpo before the plane departed for Incheon,' she said. The captain and crew apologised over the public announcement system as the plane headed to Incheon, where it landed at 10.59pm, said Ms Lee. Some passengers criticised the airline for failing to provide a clear explanation of the situation. 'During the two hours before we departed for Incheon again, there was no clear explanation of what caused the landing error or any effort to reassure passengers,' another passenger surnamed Ryu, 39, told The Korea Herald. AirAsia has not commented on the incident. THE KOREA HERALD/ASIA NEWS NETWORK
The Star
5 days ago
- The Star
‘Even the crew didn't know': Confusion as AirAsia flight lands at wrong airport in South Korea
SEOUL: AirAsia is under fire after a flight from Kuala Lumpur International Airport landed at Gimpo International Airport in South Korea instead of its scheduled destination, Incheon Airport, news reports said on Thursday (Aug 14). Originally set to reach Incheon at 7.50pm local time on Aug 13, AirAsia flight D7 506 reportedly touched down at Gimpo, 35km from Incheon, at 8.08pm after circling in the air. According to passengers on the flight, after the captain announced they had arrived at Incheon, people stood up to retrieve their bags from the overhead compartments, but some looked out of the windows and checked their phones to find they were at Gimpo. 'Everyone panicked. It seemed the cabin crew didn't know we had landed at Gimpo until passengers told them,' Lee Mi-hyun, a passenger in her 40s who was returning from a trip to Malaysia with her husband and eight-year-old daughter, told The Korea Herald. 'One crew member even said she needed to call her parents, who were waiting for her at Incheon International Airport.' According to the Korea Airports Corporation, what caused the flight to divert to Gimpo was 'turbulence' over Incheon Airport. The corporation added that the plane refuelled at Gimpo before departing for Incheon about two hours later at 10.17pm. Lee noted that the crew failed to adequately handle the situation during the two hours before departure for Incheon. 'They appeared just as confused as the passengers. No water was offered and there was almost no food left on board, leaving passengers with children upset. Some even said they would rather get off at Gimpo before the plane departed for Incheon,' she said. The captain and crew apologised over the public announcement system as the plane headed to Incheon, where it landed at 10.59pm, said Lee. Some passengers criticised the airline for failing to provide a clear explanation of the situation. 'During the two hours before we departed for Incheon again, there was no clear explanation of what caused the landing error or any effort to reassure passengers,' another passenger surnamed Ryu, 39, told The Korea Herald. AirAsia has not commented on the incident. - The Korea Herald/ANN
