Latest news with #Liusandedian
Time of India
11-07-2025
- Time of India
Amazon flooded her home with hundreds of boxes she never ordered: Shocking reason will blow your mind
Image: ABC 7 For more than a year, a woman in San Jose, California, found herself buried in Amazon packages she never ordered. The situation became so extreme that her driveway turned into a towering wall of cardboard boxes. The parcels, mostly filled with faux leather car seat covers, arrived without explanation and piled up so high that she could no longer park her car or easily bring her elderly mother to the front door. Despite filing multiple complaints, Amazon offered little help for months. Eventually, it was revealed that a rogue Chinese seller had listed her home as its return address, triggering a nightmare of never-ending deliveries. Amazon's return loophole turns a home into a dumping ground According to the NY post, the flood of packages was traced back to a China-based Amazon seller named Liusandedian, which sells cheap car seat covers often returned by dissatisfied customers. Instead of following Amazon's return policy, the seller listed the woman's San Jose address as its US return location. Under Amazon's rules, international sellers must either provide a valid US return address, offer a prepaid shipping label, or issue a refund without needing the item back. By misusing her address, Liusandedian bypassed those obligations and flooded her property with junk products. Kay, the recipient, said she refused hundreds of packages, yet many still made it through. When she asked Amazon for help, they initially suggested she donate or dispose of the items herself, offering her just a $100 gift card for the inconvenience. Image: ABC 7 by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like ดัชนีทั่วโลกกำลังคึกคัก ถึงเวลาเทรดแล้ว! IC Markets อ่านเพิ่มเติม Undo Amazon takes action after media spotlight Despite raising the issue through at least six complaint tickets, Kay said Amazon failed to provide a lasting solution. It wasn't until ABC7 covered the story that the company took meaningful action. On July 9, Amazon finally sent workers to retrieve the packages and apologized for the ordeal. The company said it was unaware of the full extent of the issue and is now working directly with her to prevent further deliveries. Amazon also claims it is reviewing its seller policies to avoid similar misuse in the future. While the cleanup has started, Kay's experience has exposed a worrying vulnerability in Amazon's return process, highlighting how individuals can become collateral damage in global e-commerce schemes. AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Time of India
11-07-2025
- Time of India
San Jose woman drowns in Amazon packages owing to Chinese seller fraud
For most people, finding an unexpected Amazon box on the porch is a minor mystery: maybe a neighbor's order, or a surprise gift. But, for, a San Jose woman known publicly only as 'Kay' endured a bizarre and exasperating ordeal: her home was deluged with hundreds of Amazon packages she never ordered for more than a year, all containing the same item: faux-leather car seat covers. The packages, sent by a Chinese seller called Liusandedian , began arriving unexpectedly and soon overwhelmed her carport, driveway, and even blocked access for her disabled 88-year-old mother. The saga started innocently enough, with Kay receiving a single box she assumed was a simple delivery mistake. She checked with neighbors, but no one claimed it. That one package soon turned into a relentless flood, with boxes arriving almost daily. 'It's just been another form of hell,' Kay told, explaining how the mounting deliveries forced her to stack boxes in her yard and made it difficult to even reach her own front door. The root of the problem was traced to a loophole in Amazon's return policy for international sellers . Amazon requires sellers outside the U.S. to provide a domestic return address or a prepaid shipping label for returns. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Villas For Sale in Dubai Might Surprise You Villas in Dubai | Search Ads Get Info Undo Liusandedian, instead of using a legitimate return center, had listed Kay's San Jose address as their U.S. return location—without her knowledge or consent. As a result, when American customers tried to return the ill-fitting seat covers, their packages were sent to Kay's home. Many customers paid hefty shipping fees, sometimes exceeding half the product 's value, but never received refunds, as their returns never reached the actual seller. Kay's attempts to resolve the issue with Amazon were initially met with indifference. She filed at least six complaint tickets, but the only response she received was advice to donate the packages, give them away, or take them to a shipping center herself. 'Why is it my responsibility to get rid of this, when your seller is not following your rules, Amazon?' she asked in frustration. At one point, the seller even offered her a $100 gift card for her trouble, but the packages kept coming. Live Events The situation only changed after ABC7 News launched an investigation. Following media attention, Amazon finally intervened, apologized to Kay, and dispatched a team to remove the mountain of boxes from her property. The company also pledged to crack down on such practices and, within days, the offending seat cover product was marked as 'currently unavailable' on Amazon's site.
Edmonton Journal
10-07-2025
- Business
- Edmonton Journal
Unordered Amazon packages pile up in San Jose home for over a year
A woman from San Jose, Calif., faced hundreds of Amazon packages of the same product being delivered to her home for over a year, even though she never ordered them. Article content Under a pseudonym, 'Kay' told ABC 7 News that for over a year packages containing a set of faux-leather car seat covers from the brand Etkin sold by a Chinese company called Liusandedian on Amazon have been delivered to her doorstep. The issue is she never ordered them, and they were all actually returns from real customers. Article content Article content Article content Liusandedian had put Kay's address in San Jose as the return address, without her knowledge, until packages started piling up on her front door. It started with just one package, which Kay thought must have been a mistake, even asking her neighbours about it but no one had ordered it. The products kept being delivered for weeks and months to come. Article content Article content Amazon's policy states that international sellers need to either provide a U.S. address that the product can be returned to, agree to a 'returnless' return where the product doesn't need to be shipped back, or provide a prepaid international shipping label within two days after the return is requested. If the business can't provide any of that, Amazon refunds the customer and charges the international seller for the return shipping, in this case to China. Article content What happened with Liusandedian is that they did include a U.S. address, but that was Kay's, who didn't even know the company existed. And because the company did provide an address as requested by Amazon, the customers returning the car seat covers were being forced to pay for the return shipping, which oftentimes was more than half of the original price they paid for the product, and never receiving a refund because the products were shipped to the wrong address provided by the company. Article content Article content Meanwhile, the Chinese company was not losing any money since refunds were not being issued because the products were not being shipped back to the company, but rather to a random house in California that was listed as their 'return center.' It also didn't help that the company didn't have any contact information, or even anything online that proves it existed. Article content Article content 'This is thousands of dollars they've paid to send these boxes back to my house!' said the San Jose woman to ABC 7 News. Article content Because of that, the boxes started taking up space in Kay's property, blocking her driveway, mail box and doorway, making it even more inconvenient for Kay and her 88-year-old mother, who is also disabled. Article content The woman had been trying to contact Amazon to solve the issue for the past year, which resulted in six tickets filed with the tech giant and none of the problems solved. She also said that Amazon suggested that she could fix the issue herself, by either giving the packages away, donating the products or taking them to USPS or FedEx.
Ottawa Citizen
10-07-2025
- Business
- Ottawa Citizen
Unordered Amazon packages pile up in San Jose home for over a year
Article content A woman from San Jose, Calif., faced hundreds of Amazon packages of the same product being delivered to her home for over a year, even though she never ordered them. Article content Under a pseudonym, 'Kay' told ABC 7 News that for over a year packages containing a set of faux-leather car seat covers from the brand Etkin sold by a Chinese company called Liusandedian on Amazon have been delivered to her doorstep. The issue is she never ordered them, and they were all actually returns from real customers. Article content Article content Article content Liusandedian had put Kay's address in San Jose as the return address, without her knowledge, until packages started piling up on her front door. It started with just one package, which Kay thought must have been a mistake, even asking her neighbours about it but no one had ordered it. The products kept being delivered for weeks and months to come. Article content Article content Amazon's policy states that international sellers need to either provide a U.S. address that the product can be returned to, agree to a 'returnless' return where the product doesn't need to be shipped back, or provide a prepaid international shipping label within two days after the return is requested. If the business can't provide any of that, Amazon refunds the customer and charges the international seller for the return shipping, in this case to China. Article content What happened with Liusandedian is that they did include a U.S. address, but that was Kay's, who didn't even know the company existed. And because the company did provide an address as requested by Amazon, the customers returning the car seat covers were being forced to pay for the return shipping, which oftentimes was more than half of the original price they paid for the product, and never receiving a refund because the products were shipped to the wrong address provided by the company. Article content Article content Meanwhile, the Chinese company was not losing any money since refunds were not being issued because the products were not being shipped back to the company, but rather to a random house in California that was listed as their 'return center.' It also didn't help that the company didn't have any contact information, or even anything online that proves it existed. Article content Article content 'This is thousands of dollars they've paid to send these boxes back to my house!' said the San Jose woman to ABC 7 News. Article content Because of that, the boxes started taking up space in Kay's property, blocking her driveway, mail box and doorway, making it even more inconvenient for Kay and her 88-year-old mother, who is also disabled. Article content The woman had been trying to contact Amazon to solve the issue for the past year, which resulted in six tickets filed with the tech giant and none of the problems solved. She also said that Amazon suggested that she could fix the issue herself, by either giving the packages away, donating the products or taking them to USPS or FedEx.
Calgary Herald
10-07-2025
- Business
- Calgary Herald
Unordered Amazon packages pile up in San Jose home for over a year
Article content A woman from San Jose, Calif., faced hundreds of Amazon packages of the same product being delivered to her home for over a year, even though she never ordered them. Article content Under a pseudonym, 'Kay' told ABC 7 News that for over a year packages containing a set of faux-leather car seat covers from the brand Etkin sold by a Chinese company called Liusandedian on Amazon have been delivered to her doorstep. The issue is she never ordered them, and they were all actually returns from real customers. Article content Article content Article content Liusandedian had put Kay's address in San Jose as the return address, without her knowledge, until packages started piling up on her front door. It started with just one package, which Kay thought must have been a mistake, even asking her neighbours about it but no one had ordered it. The products kept being delivered for weeks and months to come. Article content Article content Amazon's policy states that international sellers need to either provide a U.S. address that the product can be returned to, agree to a 'returnless' return where the product doesn't need to be shipped back, or provide a prepaid international shipping label within two days after the return is requested. If the business can't provide any of that, Amazon refunds the customer and charges the international seller for the return shipping, in this case to China. Article content What happened with Liusandedian is that they did include a U.S. address, but that was Kay's, who didn't even know the company existed. And because the company did provide an address as requested by Amazon, the customers returning the car seat covers were being forced to pay for the return shipping, which oftentimes was more than half of the original price they paid for the product, and never receiving a refund because the products were shipped to the wrong address provided by the company. Article content Article content Meanwhile, the Chinese company was not losing any money since refunds were not being issued because the products were not being shipped back to the company, but rather to a random house in California that was listed as their 'return center.' It also didn't help that the company didn't have any contact information, or even anything online that proves it existed. Article content Article content 'This is thousands of dollars they've paid to send these boxes back to my house!' said the San Jose woman to ABC 7 News. Article content Because of that, the boxes started taking up space in Kay's property, blocking her driveway, mail box and doorway, making it even more inconvenient for Kay and her 88-year-old mother, who is also disabled. Article content The woman had been trying to contact Amazon to solve the issue for the past year, which resulted in six tickets filed with the tech giant and none of the problems solved. She also said that Amazon suggested that she could fix the issue herself, by either giving the packages away, donating the products or taking them to USPS or FedEx.
