Latest news with #ManalBinYaroof
Zawya
30-04-2025
- Business
- Zawya
Dubai Municipality launches first phase of virtual appointment system to enhance customer experience
First phase covers over 50% of Dubai Municipality services. Aligned with Dubai Government's '360-Degree Services Policy' to deliver integrated, proactive, and seamless services. Development of second phase underway to expand service coverage. Dubai, United Arab Emirates: Dubai Municipality has announced the launch of the first phase of its Virtual Appointment System, designed to improve the customer experience by allowing users to enquire about services and follow up on requests remotely, without the need to visit a service centre. The initiative aims to simplify access to municipal services, enhance service efficiency, and streamline communication through a user-friendly digital platform. The launch supports the objectives of the Dubai Government's 360-Degree Services Policy, which seeks to provide seamless, proactive, and integrated government services through unified channels. The policy also sets a target of delivering 100% of services without requiring customers to be physically present, while reducing government service centre visits and saving over 300,000 working hours annually. Manal Bin Yaroof, Director of the Customer Happiness Department at Dubai Municipality, stated: 'The Virtual Appointment System is a major step forward in our commitment to improving customer experience. It allows residents and businesses to engage with our services more efficiently and conveniently, in ways that suit their schedules and needs. This first phase already covers more than 50% of the services Dubai Municipality provides with a total of 65 services, across the wide range of areas we oversee.' She added: 'We continue to monitor customer feedback to develop the system further and ensure it evolves to meet expectations. The next phases, currently under development, will expand service coverage, and build on our goal of delivering fully integrated, proactive services that contribute to a happier, more efficient and customer-centric experience.' Dubai Municipality continues to evaluate the needs of its diverse customer base, using these insights to improve and innovate its service offerings in line with international best practices. These efforts underscore the Municipality's commitment to achieving excellence in government services and improving quality of life for all residents. For media inquiries, please contact:
Hi Dubai
29-04-2025
- Business
- Hi Dubai
UAE Food Bank Distributes Nearly 8 Million Meals During Ramadan
Under the leadership of Her Highness Sheikha Hind bint Maktoum bin Juma Al Maktoum, the UAE Food Bank surpassed its Ramadan target, distributing almost 8 million meals through its 'United in Giving' initiative. The effort, aimed at combating hunger and food waste, exceeded its original goal of 7 million meals, benefiting over 700,000 families and 11,000 workers. The initiative provided food assistance both locally and internationally, delivering 378,240 meals to global communities. Within the UAE, partnerships with the National Initiative to Reduce Food Loss and Waste, 'Ne'ma', enabled the distribution of over 8,000 meals to workers through community fridges. Another 3,000 meals were provided through the 'Zabeel Iftar' campaign. More than 200 public and private sector partners, including hotels and restaurants, played a crucial role in the success of the campaign, while over 1,000 volunteers supported logistical efforts. Additionally, the Bank hosted 48 awareness programs across the emirate, promoting sustainable food practices. Manal Bin Yaroof, Head of the UAE Food Bank's Executive Team, highlighted the initiative's alignment with the UAE's humanitarian vision, emphasizing the country's deep values of generosity and environmental responsibility. The Bank also diverted over 917 tonnes of food waste from landfills, preventing more than 2.3 million kg of CO2 emissions, equivalent to saving 97,000 trees. In its commitment to long-term sustainability, the UAE Food Bank signed 12 new agreements with key partners, ensuring continued efforts to tackle food waste and hunger throughout the year. News Source: Dubai Media Office
TAG 91.1
29-04-2025
- General
- TAG 91.1
UAE Food Bank Ramadan meals initiative preserves 97,000 trees
The UAE Food Bank has announced that its Ramadan 2025 campaign, 'United in Giving', preserved the equivalent of 97,000 trees by diverting surplus food from landfills. By diverting more than 917 tonnes of surplus food, the campaign prevented over 2.3 million kilograms of carbon dioxide emissions, achieving a significant environmental benefit alongside its core humanitarian goal of delivering food to those in need. The emissions reduction is equivalent to preserving the carbon absorption capacity of 97,000 trees. Carried out under the directives of Her Highness Sheikha Hind bint Maktoum bin Juma Al Maktoum, Supreme Chairperson of the UAE Food Bank, the campaign distributed nearly eight million meals throughout the holy month — surpassing its original target of seven million. 'This year's results demonstrate that food relief and sustainability can go hand-in-hand,' said Manal Bin Yaroof, Head of the Executive Team at the UAE Food Bank. 'Every meal saved from waste is a step toward a cleaner environment and a more compassionate society.' The initiative supported over 700,000 families and 11,000 workers in the UAE and beyond, including the international distribution of 378,240 meals. Locally, it collaborated with the Ne'ma national initiative to deliver meals through community fridges and workplace campaigns, while also converting 335,000 kilograms of food waste into over 50,000 kilograms of organic fertiliser. The campaign's success was made possible by 200 public and private sector partners and more than 1,000 volunteers, reinforcing the UAE's commitment to community-driven sustainability. The Bank also signed 12 new agreements to expand future cooperation and held 48 awareness sessions on sustainable food practices.
Hi Dubai
27-03-2025
- Business
- Hi Dubai
UAE Food Bank and ‘Ne'ma' Join Forces to Distribute One Million Meals During Ramadan
The UAE Food Bank has partnered with the National Food Loss and Waste Initiative, Ne'ma, to enhance food sustainability and support underprivileged communities. The initiative, launched during the holy month of Ramadan, aims to provide one million meals from surplus food while promoting environmental responsibility. Now in its third consecutive year, this effort aligns with the UAE's broader commitment to social welfare and sustainability, particularly following the declaration of 2025 as the Year of the Community. The initiative involves collaboration with over 75 hotel establishments to safely collect and distribute untouched surplus food to eligible beneficiaries across the UAE. Implemented in Dubai, in coordination with the Dubai Department of Economy and Tourism, the initiative ensures efficient food redistribution. The UAE Food Bank will manage consumable food surplus while converting inedible food into oil and agricultural compost through a partnership with the Reloop app by iCycle International Recycling. This approach not only minimizes waste but also supports the circular economy and environmental protection efforts. Khuloud Hassan Al Nowais, Chief Sustainability Officer at Emirates Foundation and Secretary General of the Ne'ma Committee, emphasized the initiative's impact: "Our collaboration is a crucial step in fostering resource sustainability and reducing food waste. By leveraging innovative, technology-driven solutions, we are ensuring safe and efficient food distribution while reinforcing the UAE's commitment to social responsibility and environmental preservation." Manal Bin Yaroof, Head of the Executive Team at the UAE Food Bank, highlighted the strategic vision behind the initiative: "This partnership strengthens our mission to combat food waste comprehensively. By collecting, preserving, and delivering surplus food with the highest standards, we uphold the values of generosity and sustainability that define the UAE Food Bank's core purpose." This initiative marks a significant milestone in the UAE's ongoing efforts to promote food security, sustainability, and community support during Ramadan and beyond. News Source: Emirates News Agency
Al Etihad
26-03-2025
- Business
- Al Etihad
UAE Food Bank, Ne'ma provide one million surplus food meals to eligible groups
26 Mar 2025 22:15 DUBAI (WAM) The UAE Food Bank has announced a strategic partnership with the National Food Loss and Waste Initiative 'Ne'ma,' aiming to enhance support for eligible groups and contribute to environmental will be done through a pioneering initiative that manages surplus food, reduces waste, and ensures its delivery to the largest possible number of target groups within the initiative is part of charitable and humanitarian efforts during the holy month of Ramadan this initiative aims to provide one million meals from surplus food to deserving segments of the community during the holy month, now in its third consecutive year. It aligns with the UAE's vision to promote social and environmental responsibility, especially following the declaration of 2025 as the "Year of the Community."The initiative involves collaboration with over 75 hotel establishments to collect and distribute untouched surplus food to eligible will be implemented in Dubai in cooperation with the Dubai Department of Economy and initiative focuses on the safe and efficient management of food surplus to minimise waste. The UAE Food Bank will collect consumable surplus food and redistribute it to beneficiaries across the inedible food will be converted into oil and agricultural compost in collaboration with the 'Reloop' app by iCycle International Recycling, contributing to environmental protection and supporting circular economy Sustainability Officer at Emirates Foundation and Secretary General of the 'Ne'ma' Committee, Khuloud Hassan Al Nowais, stated, "The cooperation between 'Ne'ma' and the UAE Food Bank is a key step towards unifying efforts to enhance resource sustainability and reduce food waste in society. Through this partnership, we are working together on developing innovative, technology-supported solutions for distributing food safely and efficiently, reflecting our deep commitment to social responsibility, environmental protection, and the UAE's goal to significantly reduce food waste." Head of the Executive Team at the UAE Food Bank, Manal Bin Yaroof, said, "This collaboration is part of a long-term strategic vision to address the issue of food waste in the UAE in a comprehensive and sustainable way. It supports the UAE Food Bank's goals and vision of achieving leadership and sustainability in surplus food management—collecting, preserving, and delivering it with the highest quality to those in need, anytime and anywhere. It reflects the values of generosity and giving that the Bank has embraced since its inception."
