Latest news with #ManhattanActive
Techday NZ
4 days ago
- Business
- Techday NZ
Manhattan launches cloud tool to boost B2B order fulfilment
Manhattan Associates has introduced Enterprise Promise & Fulfill, a new cloud-native solution designed to enhance B2B sales and fulfilment by augmenting existing ERP systems with advanced inventory and order management capabilities. The Enterprise Promise & Fulfill solution aims to address several challenges faced by B2B sellers, such as limited inventory visibility, manual exception handling, fragmented order orchestration, and the rising costs of fulfilment. Targeting manufacturers, global brand owners, wholesalers, and distributors, the product integrates directly with current ERP environments to improve inventory accuracy, elevate sales revenues, and enhance overall customer experiences without requiring significant modifications to core systems. As the expectations of enterprise buyers increasingly reflect consumer standards, the limitations of traditional ERP order management systems have become more apparent. These systems were typically designed for financial transactions and are not optimised for the inventory-intensive requirements of modern supply chains. "Enterprise Promise & Fulfill is purpose-built to meet the growing demand for smarter, faster, and more transparent B2B fulfilment," said Amy Tennent, Senior Director of Product Management at Manhattan Associates. "Enterprise buyers today expect the same real-time visibility, flexibility, and control as consumers. This solution closes that gap, driving sales, delivering modern fulfilment intelligence, and operational excellence and agility in close coordination with existing ERP's." According to Manhattan Associates, the solution unlocks three critical business outcomes. The first is to elevate sales revenue by surfacing more sellable inventory and enabling confident delivery commitments at the point of purchase. The second is to expand operational excellence through advanced order routing, consolidation, and automated exception management, which are intended to cut shipping costs and reduce manual labour. The third is to enhance buyer experiences by enabling personalised fulfilment options, transparent order tracking, and buyer-controlled delivery adjustments. The cloud-native, microservices-based architecture of Enterprise Promise & Fulfill allows for rapid scalability and seamless integration with existing ERP, warehouse management (WMS), transportation management (TMS), and eCommerce platforms. Manhattan Associates states that the solution's flexible deployment model is particularly useful for organisations operating with multi-ERP or legacy ERP environments, as it adds new capabilities without causing disruption to existing systems. Enterprise Promise & Fulfill is built on the Manhattan Active Platform, allowing the solution to work in tandem with other Manhattan Active applications, such as Manhattan Active Warehouse Management, Transportation Management, and Supply Chain Planning. This integration is intended to facilitate a unified approach to supply chain and commerce operations. The solution is now available globally, enabling merchants to align with changing customer expectations while integrating seamlessly into existing business infrastructure. According to Manhattan Associates, this latest release reinforces the company's ongoing focus on delivering unified supply chain commerce solutions.
Yahoo
4 days ago
- Business
- Yahoo
Manhattan Associates Transforms Enterprise Selling with Enterprise Promise & Fulfill™
New B2B sales and fulfilment solution adds new selling and fulfilment capabilities to existing ERP environments, elevating sales revenues, improving inventory accuracy and performance, and enhancing customer experiences SYDNEY, June 4, 2025 /PRNewswire/ -- Manhattan Associates Inc. (NASDAQ: MANH), the global leader in supply chain commerce solutions, today announced the launch of Enterprise Promise & Fulfill™, a breakthrough cloud-native solution that transforms traditional order management by augmenting existing ERP systems with advanced capabilities to maximise inventory visibility, intelligent order promising, and fulfilment optimisation. Focusing on enhancing a customer's existing ERP landscape, this solution is positioned to solve a number of fundamental challenges experienced by today's B2B sellers. As the expectations of enterprise buyers continue to shift toward consumer-like experiences, traditional ERP order management systems have struggled to keep up. Most were designed for financial transactions, not the dynamic, inventory-intensive demands of today's supply chains. Enterprise Promise & Fulfill empowers manufacturers, global brand owners, wholesalers, and distributors to elevate their fulfilment performance, drive revenue, and improve customer satisfaction—without costly ERP overhauls. "Enterprise Promise & Fulfill is purpose-built to meet the growing demand for smarter, faster, and more transparent B2B fulfilment," said Amy Tennent, senior director of Product Management at Manhattan Associates. "Enterprise buyers today expect the same real-time visibility, flexibility, and control as consumers. This solution closes that gap, driving sales, delivering modern fulfilment intelligence, and operational excellence and agility in close coordination with existing ERP's." Enterprise Promise & Fulfill addresses the most pressing challenges enterprise merchants face, including limited inventory visibility, manual exception handling, inaccurate promising, fragmented order orchestration, and increasing fulfilment costs. It unlocks three critical business outcomes: Elevate Sales Revenue - surface more sellable inventory and enable confident delivery commitments at the point of purchase. Expand Operational Excellence – provide advanced order routing, consolidation, and automated exception management to cut shipping costs and reduce manual labor. Enhance Buyer Experiences – enable personalised fulfilment options, transparent order tracking, and buyer-controlled delivery adjustments. The solution's cloud-native, microservices architecture ensures rapid scalability and seamless integration with existing ERP, WMS, TMS, and eCommerce platforms. Its flexible deployment model allows organisations to add modern capabilities without disrupting core systems, making it especially valuable for multi-ERP or legacy ERP environments. Because Enterprise Promise and Fulfill is built on the Manhattan Active Platform, it works seamlessly with other Manhattan Active applications, including Manhattan Active Warehouse Management, Transportation Management, and Supply Chain Planning. Now available globally, Enterprise Promise & Fulfill from Manhattan empowers merchants to meet the moment and exceed customer expectations, reinforcing Manhattan's commitment to innovation and leadership in unified supply chain commerce. Receive up-to-date product, customer and partner news directly from Manhattan on LinkedIn. ABOUT MANHATTAN ASSOCIATES:Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. Manhattan Associates designs, builds and delivers leading edge cloud solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit View original content to download multimedia: SOURCE Manhattan Associates
Techday NZ
22-05-2025
- Business
- Techday NZ
Manhattan unveils Agentic AI to transform supply chain tasks
Manhattan Associates has introduced Agentic AI capabilities within its Manhattan Active solutions, featuring autonomous digital agents designed to transform supply chain commerce operations. The newly unveiled AI agents are fuelled by large language models (LLMs) and a cloud-native, all-microservice API architecture. These agents are able to autonomously perform tasks, adapt to changing conditions, and orchestrate workflows dynamically, marking a shift from traditional chatbot technology and static workflow setups to more situationally aware management across supply chain and commerce operations. Manhattan Associates presented several initial AI agents, including the Intelligent Store Manager, Labour Optimizer Agent, Wave Inventory Research Agent, Contextual Data Assistant, and Virtual Configuration Consultant. These agents enable users to interact with Manhattan's applications using natural language, manage complex requests, and access data beyond traditional interfaces. This functionality supports optimisation efforts and helps in resolving disruptions in real time throughout the supply chain. To enhance customisation, Manhattan Associates also introduced Manhattan Agent Foundry, a platform allowing organisations to build and deploy their own digital agents within the company's ecosystem. The aim is to help customers develop specialised automation tailored to their specific business needs, offering a faster path to value, increased scalability, and potential improvements in productivity. According to Sanjeev Siotia, Chief Technology Officer at Manhattan, "Agentic AI isn't just another feature; it's a transformative innovation capability tailored to redefine the future of supply chain commerce. By opening up Agent Foundry to our customers and partners, we're ensuring that AI agent creation will not be constrained by vendor development cycles. This is part of Manhattan's ongoing commitment to path-breaking technology that heightens efficiency and resiliency. Our best-in-class customer base now has the power to create thousands of digital agents, limited only by their imagination." All agents developed within Manhattan Agent Foundry are stated to be compatible with emerging standards such as A2A and MCP protocols. This ensures interoperability with external agent platforms, including offerings from companies such as Google. The company says this focus on compatibility supports an increasingly interconnected and AI-driven business environment. The Agentic AI assistants and the Agent Foundry platform are scheduled to be generally available from autumn 2025. Manhattan Associates, a global leader in supply chain commerce solutions, continues to revolutionise the industry by leveraging advanced cloud-native technologies. The company's commitment to innovation and collaboration empowers partners to navigate the complexities of supply chain commerce effectively. Manhattan's solutions focus on maximising warehouse efficiency, facilitating faster delivery of time-sensitive items, and orchestrating smarter order management. By unifying omnichannel experiences, the company ensures seamless integration across various sales channels, enhancing customer satisfaction and loyalty.
Yahoo
21-05-2025
- Business
- Yahoo
Staples conducts fulfillment operations overhaul
This story was originally published on Supply Chain Dive. To receive daily news and insights, subscribe to our free daily Supply Chain Dive newsletter. Staples rolled out a new warehouse management system at nine of its 36 fulfillment centers over the last 18 months, according to a May 7 press release. The office supplies retailer aims to streamline warehouse processes, reduce errors, and improve order and inventory management using Manhattan Active Warehouse Management, per the release. By the end of 2026, Staples will implement the cloud-native platform from Manhattan Associates at the rest of its distribution centers. Staples is leaning on the new WMS to upgrade its ability to deliver products to consumers and businesses more efficiently while optimizing the operator experience, per Chief Supply Chain Officer Ryan Hanson. In addition to its 36 fulfillment centers, the company operates 220 delivery locations and 12 million square feet of warehouse space, per the release. Through this network, Staples provides next-day delivery to nearly 98% of the U.S. while shipping 2.5 million units per day. 'As we are currently shipping a significant portion of our network volume on Manhattan Active WM and have customers in mission-critical medical, government and private industry verticals, we place a high premium on system performance and uptime reliability to exceed customer expectations,' Hanson said. Staples also expects the system to adapt to its changing business needs, he added. 'The biggest advantage of using Manhattan Active is that it is a cloud-based system, and it will continue to receive automatic updates quarterly, for years to come, like a smartphone,' Hanson told Supply Chain Dive. 'That makes it more scalable vs. a non-cloud based WM.' Staples joins several other retailers who have recently introduced new WMS technology to improve supply chain performance. Grocery retailer Giant Eagle plans to complete the transition to Manhattan Active Warehouse Management across its distribution center fleet by August. Meanwhile, Advance Auto Parts installed a new WMS last year at a Georgia facility as part of a larger supply chain overhaul. Recommended Reading Advanced Auto Parts swaps out WMS in supply chain overhaul Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
20-05-2025
- Business
- Yahoo
Manhattan Associates rolls out new supply chain offerings at CEO's debut
LAS VEGAS – The annual meeting of software and technology service providers generally brings in hundreds if not thousands of customers and partners and gives companies an opportunity to roll out new capabilities. But at Manhattan Associates' (NASDAQ: MANH) Momentum conference here, it was also the debut of the supply chain software provider's new CEO, Eric Clark. Clark took over from legendary CEO Eddie Capell in February in a head-turning move that at first may have looked like an ouster but actually was just a quicker-than-usual transition. Clark is taking over a company whose stock has had some wild swings in the past year. It was trading Tuesday at about $190 per share; its 52-week high was $312.60 in December; it's up about 16.5% in the past month. Its 52-week low of $140.81 was recorded on April 7, a day when equity markets plummeted and the Nasdaq was down 5.8%.But for a meeting like Momentum, the focus is on the software and what new things it can do. And if it's a conference in 2025, that means a focus on AI. One of the two products announced at Momentum was for new offerings in agentic AI. While the focus at last year's Momentum conference was on generative AI through its Maven product, agentic AI derives its name from AI 'agents' that, the company said, are built into the Manhattan Active platform to 'autonomously perfect tasks, adapt to changing conditions and dynamically orchestrate workflows.' But the agentic AI offerings do not stop with the five products that Manhattan announced at Momentum: Intelligent Store Manager, Labor Optimizer Agent, Wave Inventory Research Agent, Contextual Data Assistant and Virtual Configuration Consultant. Rather, the Manhattan Foundry, as it has been called, allows its customers two other pathways to acquire agents they might need but which are not provided off the shelf by Manhattan. Foundry was announced as part of the agentic AI pathway is for customers to build an agentic AI application themselves and work it through Manhattan Active. The second would be for a customer with a specific need to seek out a developer of an agentic AI agent – which might be Manhattan itself – and create the application that would then reside on Active. 'Customers can now create specialized agents tailored to their unique processes and preferences, drastically reducing time-to-value, increasing automation scalability, enhancing productivity, and delivering tangible business value,' Manhattan said in a prepared statement announcing Foundry. 'They can also lean on Manhattan or third-party partners to develop these specialized agents.' In his opening remarks to Momentum, Clark said the agentic AI offerings 'will think and reason multiple steps ahead, working on your behalf and under your supervision, acting autonomously to complete their assignments.' 'Your team can roll up their sleeves and build their own AI agents on our platform,' he said. 'Or you can ask us to go build specialized agents for you.' On the same day that Google was announcing changes that would benefit channel partners on its Google Marketplace service, Manhattan also said that all its offerings on the Manhattan Active platform would be available on Google Marketplace. The expanded deal with Google – Active was already hosted on Google Cloud – would enable a user to make its entry into Manhattan's world through Google Marketplace, as opposed to buying through Manhattan itself. A key word that Manhattan has used for several years is 'unification.' The concept is that the various Manhattan offerings, whether it's, for example, the warehouse management system or the transportation management system, would reside together on the Manhattan Active platform. This eliminates the need for a company that is a user of more than one Manhattan technology offering to utilize them as siloes with little crossover. Brian Kinsella, Manhattan's senior vice president for product management who addressed the opening session, said many of the initial benefits from unification when it was rolled out in recent years 'were technical in nature.' He ticked off a list: a 'common data store, a common set of APIs, a common user interface and a common log on, log off.'Kinsella gave an example of where unification can provide insights that might not be available in siloed applications. He referred to 'dynamic trailer door assignment' for inbound freight. Live loads are 'coming in, checking into the gate. Maybe they're early, maybe they're late.''What you're trying to do is maximize the utilization of those dock doors and your receiving labor throughout the course of the day while still getting those live loads handled on time,' Kinsella said. Coordinating the labor needs alongside the inbound traffic can only happen in a unified system, according to Kinsella. At the same time, a TMS arranging outbound freight traffic can draw on unified information regarding inventories. 'First we check to see whether you actually even have the inventory to be able to allocate in the coming hours,' Kinsella said. From there, he listed a wide range of necessary information to maximize efficiency that now can more easily interact with each other in a unified system that was not possible in the past. 'It's really a game changer, and it helps you move to a whole new level of agility and better customer outcomes,' he added. As for the transition in Manhattan Associates' C-suite, Capell, who is staying on as executive chairman, spoke briefly to launch the morning session. But he turned Momentum over to Clark rapidly. 'It's time for new possibilities, new challenges, new strategy and new innovation,' Capell said, describing Clark as 'the person who will lead Manhattan as we conquer new horizons together.' More articles by John Kingston Connectivity, generative AI's impact key supply chain software themes at NRF '25 3 supply chain software providers tell their latest stories at NRF Manhattan Associates' growing supply chain problem: Slow-closing software deals The post Manhattan Associates rolls out new supply chain offerings at CEO's debut appeared first on FreightWaves.
