Latest news with #ManishVij
Hindustan Times
8 hours ago
- Automotive
- Hindustan Times
VinFast partners with Global Assure for roadside assistance, customer support, mobile charging in India
The VinFast VF7 and VF6 will be the first launches from the brand in India and slated to arrive at customer homes by September this year Notify me Vietnamese carmaker VinFast has announced its partnership with Global Assure to strengthen its customer service network in India. Global Assure will provide comprehensive assistance to VinFast vehicle owners, including 24x7 online customer support with a dedicated call centre, nationwide roadside assistance, mobile charging solutions, and mobile service operations for breakdowns and basic repairs. VinFast After-Sales Service In India VinFast says Global Assure is one of the most trusted service providers in the Indian auto sector, and the collaboration promises a seamless after-sales service experience for vehicle owners. The automaker will be entering India later this year with the VinFast VF7 and VF6 electric SUVs. Bookings are slated to begin in July, while deliveries are likely to begin around September this year. Also Read : Vinfast's India strategy detailed - What does the Vietnamese carmaker have in store? (L-R) Pham Sanh Chau, CEO - VinFast Asia with Manish Vij, Co-founder & CEO, Global Assure, which will provide customer support to VinFast vehicle owners in India Commenting on the collaboration, Pham Sanh Chau, CEO - VinFast Asia, said, As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers." Speaking about the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, 'We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners." Also Read : VinFast VF7 First Drive Impressions: Can this XEV 9e rival disrupt the segment? Watch: VinFast VF7 First Look Vietnamese e-SUV all set for India Launch VinFast India Plans VinFast is all set to enter the Indian market later this year. The company will open order books for the VF7 and VF6 electric SUVs from July onwards. The models will be locally assembled at the automaker's upcoming plant in Tamil Nadu, which will have an initial capacity of 50,000 units. Both the VF7 and VF6 will enter highly competitive segments with the former taking on the Mahindra XEV 9e and BYD Atto 3, while the latter will take on the Hyundai Creta Electric, Tata Curvv EV, MG ZS EV and the like. VinFast is expected to announce the prices, sales, and distribution strategy in the coming weeks. Check out Upcoming EV Cars in India. First Published Date: 17 Jun 2025, 19:01 PM IST
India Today
8 hours ago
- Automotive
- India Today
VinFast partners with Global Assure to strengthen customer service network in India
VinFast, the Vietnamese electric vehicle (EV) manufacturer, has announced a strategic partnership with Global Assure to establish a robust and comprehensive customer service infrastructure across India. The move underscores the brand's commitment to delivering top-tier service as it prepares to launch its premium electric SUVs—the VF 6 and VF 7—in the Indian Assure, a mobility and service solution provider, will offer VinFast customers an end-to-end support ecosystem. This includes a 24/7 dedicated call centre, nationwide roadside assistance (RSA), mobile charging services, and on-demand mobile service vans equipped for emergency repairs and customer convenience, VinFast has activated a dedicated toll-free helpline (1800-571-8888) and email support (vfcareindia@ Speaking on the collaboration, Pham Sanh Chau, CEO of VinFast Asia, said, "As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers."Echoing this sentiment, Manish Vij, Co-founder and CEO of Global Assure, added, "We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners."advertisementThe company, a subsidiary of Vietnam's Vingroup JSC, has been aggressively growing its EV portfolio, which includes electric SUVs, e-scooters, and e-buses, with a focus on key markets in North America, Europe, and electric vehicle (EV) manufacturer VinFast is set to make its debut in the Indian market with the launch of much-anticipated electric SUVs. The company, which has rapidly gained attention in the global EV market, aims to capture a share of India's electric vehicle market. The company will open bookings for the two EVs this month. VinFast will launch the VF6 and the VF7 in the Indian to Auto Today Magazine
NDTV
10 hours ago
- Automotive
- NDTV
Vinfast Signs Global Assure To Improve EV Ownership Experience In India
VinFast, a leading global electric vehicle manufacturer, today announced its collaboration signing 'Global Assure' to strengthen its customer service network across India. Global Assure is one of India's most trusted customer service providers. This collaboration is designed to deliver comprehensive customer support and innovative mobility solutions across the Indian market, reinforcing VinFast's commitment to an exceptional customer experience in the rapidly growing electric vehicle segment. Through this association, Global Assure will oversee the seamless delivery of essential customer care services, including a Dedicated 24x7 Call Centre, nationwide Roadside Assistance (RSA), Mobile charging solutions, and on-demand Mobile service operations. These services will be accessible to VinFast customers across the country, ensuring quick, reliable, and convenient support anytime and anywhere. All the above services will be connected through Toll Free No 1800-571-8888 and email - vfcareindia@ for customer convenience. Commenting on the collaboration, Mr. Pham Sanh Chau, VinFast CEO Asia said, As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand's commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure's strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers." Signing the partnership, Manish Vij, Co-founder & CEO, Global Assure, said, "We are excited to be the trusted partner of VinFast's customer support in India. With Global Assure's extensive expertise in a deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service, making every journey smoother, safer, and more reassuring for VinFast owners." The comprehensive service portfolio will include: 24/7 Customer Support: A dedicated call centre staffed with trained professionals to address customer queries and provide immediate assistance around the clock. Nationwide Roadside Assistance: Emergency roadside support services are available across India, ensuring customers are never stranded regardless of location. Mobile Charging Solutions: On-demand mobile charging services to provide convenient charging options wherever customers may need them. Mobile Service Operations: A dedicated fleet of emergency support mobile Vans are equipped to ensure prompt on-site visits and assistance to customers during unexpected breakdowns for basic repair needs.
India.com
13 hours ago
- Automotive
- India.com
VinFast Partners with Global Assure to Strengthen Customer Support Network in India
New Delhi – Vietnamese EV manufacturer VinFast has announced a strategic partnership with Global Assure, one of India's leading customer service providers, to enhance its aftersales support network across the country. The collaboration marks a major step in VinFast's preparations for its India debut, ahead of the launch of its premium electric SUVs — VF 6 and VF 7. The partnership is aimed at delivering a comprehensive suite of customer services, including 24×7 call center support, nationwide roadside assistance (RSA), mobile charging solutions, and on-demand mobile service operations. These services will be accessible to VinFast customers through a toll-free number: 1800-571-8888 and email: vfcareindia@ Mr. Pham Sanh Chau, CEO – Asia, VinFast, said, 'As we prepare to enter the Indian market with our premium EVs, this partnership reflects our deep commitment to customer satisfaction. Global Assure's pan-India network and expertise ensure our customers receive prompt, reliable, and personalized assistance — anytime, anywhere.' Mr. Manish Vij, Co-founder & CEO, Global Assure, added, 'We are thrilled to be VinFast's trusted partner in India. With our robust infrastructure and understanding of Indian consumer needs, we are confident in delivering a seamless service experience that ensures peace of mind for every VinFast owner.' Key Service Highlights: – 24×7 Customer Support: A dedicated helpline managed by trained professionals to resolve queries and offer real-time assistance. – Nationwide RSA: Quick emergency response for breakdowns or mechanical issues, covering every corner of the country. – Mobile Charging Solutions: Convenient on-the-go charging support for EV owners. – Mobile Service Vans: Fully-equipped service vans for basic repairs and maintenance at the customer's location. With this partnership, VinFast reinforces its long-term commitment to building a robust, customer-centric EV ecosystem in India.
