Latest news with #Manjulamma
Hindustan Times
24-05-2025
- Hindustan Times
Bengaluru Metro home guard reunites passenger with lost gold and cash in 30 minutes: Report
In a reassuring instance of efficiency, a Bengaluru Metro passenger who accidentally left behind a bag containing gold jewellery, cash, and personal documents at a Green Line station got it back in less than 30 minutes, thanks to prompt action of a home guard on duty. According to a report by Indian Express, the incident occurred on Friday afternoon at the Mahakavi Kuvempu Road Metro station, when Nivedita Bhat, a commuter travelling toward Silk Institute, forgot her bag on a bench at Platform 2. The bag, which held valuable belongings, including a nuptial chain worth nearly ₹2 lakh, cash amounting to over ₹2,000, identity documents, cards, and a basic mobile phone, was noticed by Manjulamma, a 40-year-old home guard posted at the platform, the report added. (Also Read: Bengaluru metro updates: Purple Line services restored after glitch at Whitefield metro station) Spotting the unattended bag around 12.45 pm, the guard quickly secured it and informed Assistant Security Officer, who then contacted the Station Controller Gavaskar Naik. Upon inspecting the contents, the officials realised the bag held significant valuables. The mobile phone inside, though a basic feature phone without a SIM, was still active, allowing the team to access saved contacts. Using the contact number of a friend saved on the device, BMRCL officials managed to inform Nivedita, who was then asked to return to the station and reclaim her belongings. The quick turnaround was made possible by BMRCL's well-defined lost-and-found protocol, officials said. 'Our staff acted swiftly and responsibly. The commuter's bag was safely handed over within half an hour,' a BMRCL spokesperson noted. Manjulamma, originally from Turuvukere in Tumkur district, has served as a home guard with BMRCL for four years, the report further added. BMRCL officials say that bags, jewellery, gadgets, and laptops rank among the most commonly misplaced items on the Metro network. (Also Read: Karnataka sees rise in Covid-19 cases: Government issues fresh advisory for public caution)
Indian Express
23-05-2025
- Indian Express
Alert Bengaluru Metro home guard reunites passenger with lost bag of valuables in just 30 minutes
A Bengaluru Metro passenger who lost her bag containing gold, cash, and personal belongings at a station on the Green Line received it back within 30 minutes on Friday, thanks to a home guard's quick action. As per the Bengaluru Metro Rail Corporation Limited (BMRCL), Nivedita Bhat, who boarded a train towards Silk Institute from platform 2 of Mahakavi Kuvempu Road Metro station, inadvertently left her bag on a chair at the station. Manjulamma, a 40-year-old home guard with BMRCL who was stationed at the platform, noticed the unattended bag around 12.45 pm and secured it while promptly alerting assistant security officer Dhruvacharya, who escalated the matter to station controller Gavaskar Naik. On inspecting the bag, BMRCL officials discovered valuable items, including a nuptial chain worth approximately Rs 2 lakh, over Rs 2,000 in cash, an Aadhaar card, a feature phone without a SIM card, and credit and debit cards. 'Demonstrating quick thinking, the officials accessed the phone, which was in active mode, and retrieved the contact number of Bhat's friend. The officials contacted the friend, who informed Bhat to return to the…station,' a BMRCL official explained. Manjulamma, who hails from a town called Turuvukere in Tumkur district, has been associated with BMRCL as a home guard for the last four years, officials added. In 2023, BMRCL had auctioned 6,354 unclaimed items from 2018 to 2023, generating Rs 7.4 lakh. These included water bottles, helmets, lunch boxes, bags, and umbrellas, with 1,402 items from the Purple Line and 4,952 from the Green Line. Electronic gadgets, like phones, were handed over to the police for safety. BMRCL's lost-and-found process is systematic. Items are held at stations for 24 hours before being transferred to Yeshwanthpur or Baiyappanahalli stations. Passengers can report losses via the 'Grievance' section on BMRCL's website, providing item details and contact information. Unclaimed items are auctioned every six months, with details posted online for transparency. Frequently lost items include bags, jewellery, phones, and laptops, officials said. Sanath Prasad is a senior sub-editor and reporter with the Bengaluru bureau of Indian Express. He covers education, transport, infrastructure and trends and issues integral to Bengaluru. He holds more than two years of reporting experience in Karnataka. His major works include the impact of Hijab ban on Muslim girls in Karnataka, tracing the lives of the victims of Kerala cannibalism, exploring the trends in dairy market of Karnataka in the aftermath of Amul-Nandini controversy, and Karnataka State Elections among others. If he is not writing, he keeps himself engaged with badminton, swimming, and loves exploring. ... Read More
