Latest news with #MichaelTalbert
National Post
17-07-2025
- Business
- National Post
Behavox Responds to Growing Demand for Alert Review Services as Compliance Teams Battle Backlogs and Resource Constraints
Article content LONDON — Behavox, the AI company that transforms data into insights that safeguard and enhance businesses, today announced continued momentum for its Alert Review Managed Services, reporting a 102% increase in client adoption over the past quarter. The surge in adoption reflects a growing industry need for scalable, experienced and vendor-agnostic compliance operations that can keep pace with mounting alert volumes and limited internal resources. Adoption spans 1st line reviewers and 2nd line supervisors, enabling a unified review across communications and trade data. Article content As compliance teams face record-high alert queues, consistent regulatory pressures, and staffing shortages, Behavox's managed service has emerged as a trusted solution for delivering consistent, audit-ready alert reviews – regardless of which surveillance platform a firm uses. Investment Banks, Asset Managers, Hedge funds and Private Equity firms are increasingly turning to Behavox Managed Services to scale alert coverage, meet compliance SLAs, and reduce operational risk. The service supports both communications and trade surveillance, providing surge resourcing, backlog clearance, and end-to-end adjudication workflows tailored to each client's policy and platform. Article content Article content 'Clients come to us when they realize their existing team can't scale fast enough,' said Michael Talbert, Head of Professional Services at Behavox. 'We're seeing firms add monitored employees or risk categories, and depending on the new requirements, their alert volumes might double overnight. That's when backlogs appear, analyst turnover spikes, and the quality of review becomes inconsistent. Behavox steps in to stabilize and scale operations fast, often within days.' Article content With onshore and nearshore review teams in the UK, EU, North America, and APAC, Behavox delivers a regionalized, secure, and audit-ready service led by experienced compliance professionals, not generic offshore staff. All analysts undergo certification aligned to Behavox's risk policy framework, and every deployment includes granular audit trails and privileged access controls. The model has been described by customers as a strategic advantage, not just a cost-saving tool. One global investment bank used Behavox to reduce daily alert review from eight hours to under 20 minutes – freeing internal resources for proactive risk analysis and investigations. Article content Behavox Alert Review Managed Services deliver three strategic advantages: Article content Comprehensive Surveillance Coverage: The only vendor providing unified managed services across both communication and trade surveillance alert review, with native language analysts and regional teams across the UK, EU, North America, and APAC to ensure contextual accuracy and policy alignment. Precision-Driven Workflows: Alerts are reviewed with precision – not just cleared – through layered adjudication models that include certified compliance professionals, SME oversight, and AI-augmented analysis. This ensures consistent quality whether handling backlogs, short-term surges, or long-term operational needs. Platform-Agnostic Delivery: Behavox Alert Review is available to all firms, regardless of existing systems. The service integrates seamlessly with both proprietary platforms and third-party lexicon-based surveillance systems – no Behavox software required. Article content Francois Suanez, Article content Head of SME at Behavox, added: 'A modern compliance operating model requires independence, specialization, and scale. Behavox offers firms all three. Our teams handle day-to-day alert review, while your internal staff can focus on forward-looking risk, regulator responses, or model validation. Best of all, Article content . We work with firms using legacy, lexicon-based surveillance systems, too.' Article content About Behavox: Article content Behavox is the leading provider of AI-powered compliance and conduct surveillance solutions. The company's flagship product, the Behavox Intelligent Archive, enables regulated firms to capture, retain, and analyze communications and behavioral data across channels — empowering compliance, legal, and risk functions to reduce exposure, respond swiftly to regulators, and create a culture of integrity. Article content Article content Article content Contacts Article content Media Contact: Article content Article content Article content
Business Wire
17-07-2025
- Business
- Business Wire
Behavox Responds to Growing Demand for Alert Review Services as Compliance Teams Battle Backlogs and Resource Constraints
LONDON--(BUSINESS WIRE)--Behavox, the AI company that transforms data into insights that safeguard and enhance businesses, today announced continued momentum for its Alert Review Managed Services, reporting a 102% increase in client adoption over the past quarter. The surge in adoption reflects a growing industry need for scalable, experienced and vendor-agnostic compliance operations that can keep pace with mounting alert volumes and limited internal resources. Adoption spans 1st line reviewers and 2nd line supervisors, enabling a unified review across communications and trade data. As compliance teams face record-high alert queues, consistent regulatory pressures, and staffing shortages, Behavox's managed service has emerged as a trusted solution for delivering consistent, audit-ready alert reviews - regardless of which surveillance platform a firm uses. Investment Banks, Asset Managers, Hedge funds and Private Equity firms are increasingly turning to Behavox Managed Services to scale alert coverage, meet compliance SLAs, and reduce operational risk. The service supports both communications and trade surveillance, providing surge resourcing, backlog clearance, and end-to-end adjudication workflows tailored to each client's policy and platform. 'Clients come to us when they realize their existing team can't scale fast enough,' said Michael Talbert, Head of Professional Services at Behavox. 'We're seeing firms add monitored employees or risk categories, and depending on the new requirements, their alert volumes might double overnight. That's when backlogs appear, analyst turnover spikes, and the quality of review becomes inconsistent. Behavox steps in to stabilize and scale operations fast, often within days.' With onshore and nearshore review teams in the UK, EU, North America, and APAC, Behavox delivers a regionalized, secure, and audit-ready service led by experienced compliance professionals, not generic offshore staff. All analysts undergo certification aligned to Behavox's risk policy framework, and every deployment includes granular audit trails and privileged access controls. The model has been described by customers as a strategic advantage, not just a cost-saving tool. One global investment bank used Behavox to reduce daily alert review from eight hours to under 20 minutes - freeing internal resources for proactive risk analysis and investigations. Behavox Alert Review Managed Services deliver three strategic advantages: Comprehensive Surveillance Coverage: The only vendor providing unified managed services across both communication and trade surveillance alert review, with native language analysts and regional teams across the UK, EU, North America, and APAC to ensure contextual accuracy and policy alignment. Precision-Driven Workflows: Alerts are reviewed with precision - not just cleared - through layered adjudication models that include certified compliance professionals, SME oversight, and AI-augmented analysis. This ensures consistent quality whether handling backlogs, short-term surges, or long-term operational needs. Platform-Agnostic Delivery: Behavox Alert Review is available to all firms, regardless of existing systems. The service integrates seamlessly with both proprietary platforms and third-party lexicon-based surveillance systems - no Behavox software required. Francois Suanez, Head of SME at Behavox, added: 'A modern compliance operating model requires independence, specialization, and scale. Behavox offers firms all three. Our teams handle day-to-day alert review, while your internal staff can focus on forward-looking risk, regulator responses, or model validation. Best of all, you don't have to be a Behavox customer to benefit. We work with firms using legacy, lexicon-based surveillance systems, too.' Behavox Alert Review Managed Services are available today and can be deployed independently of Behavox surveillance software. To book a consultation, visit About Behavox: Behavox is the leading provider of AI-powered compliance and conduct surveillance solutions. The company's flagship product, the Behavox Intelligent Archive, enables regulated firms to capture, retain, and analyze communications and behavioral data across channels — empowering compliance, legal, and risk functions to reduce exposure, respond swiftly to regulators, and create a culture of integrity.
National Post
20-05-2025
- Business
- National Post
Behavox Training and Certification Program Gains Global Traction
Article content LONDON — Behavox, an AI insights company that transforms structured and unstructured corporate data into insights that safeguard and enhance businesses, is pleased to announce its Training and Certification Program. Just 45 days since launching the initiative, Behavox has certified 150 professionals across five continents, including both Behavox customers and external participants, reinforcing its commitment to advancing industry knowledge and best practices in compliance technology. Article content Article content Unlike conventional webinars and conferences, the Behavox Training and Certification Program is tailored to address real-world challenges that impact compliance teams. Designed to ensure users maximize the value of their surveillance programs, the training provides structured learning paths that deepen participants' understanding of platform capabilities, risk management, and data administration. Article content Michael Talbert, Head of Professional Services at Behavox, commented: 'Many organisations rightly move offshore for L1 alert review due to budget constraints, but offshore alert review has never guaranteed alert review quality. We still see alert disposition rates being proportionately low. We also see a lack of expertise when it comes to operating the platform, or how to get the best out of your data risk controls programs. Our Training and Certification Program addresses these challenges head-on. It equips teams with the skills and knowledge to optimize alert review processes, configure the platform, and fully leverage data risk controls – it's both industry-wide and platform agnostic when it comes to alert review and data admin training.' Article content The program consists of a structured curriculum that includes Alert Reviewer, Platform Admin, Data Admin, and Power User training courses. Selected individuals undergo a rigorous two-day, in-person training in Montreal, Canada, ensuring hands-on experience and deep technical knowledge. Additionally, existing Behavox customers can access summary versions of the training via periodic webinars. Article content Francois Suarez, Head of Subject Matter Expertise at Behavox, added: 'Having served as both a regulator and Chief Compliance Officer, I've consistently observed a lack of alignment in the standards applied by alert reviewers. The only way to foster industry-wide consistency and accountability is through structured training and certification, establishing a shared understanding of what constitutes effective alert review. We're pleased to see that even other vendors are signing up to our training.' Article content Key Features of the Behavox Training and Certification Program: Article content Comprehensive In-Person Training – Participants attend an immersive two-day session in Montreal, Canada. Role-Specific Certification Paths – Training courses available for Alert Reviewer, Platform Admin, Data Admin, and Power Users. Access to Standard Training Support – Only certified individuals can access. Structured Curriculum & Practical Application – Courses cover risk policy setup, data integration, alert workflow management, and reporting. Article content For professionals and organizations interested in advancing their compliance expertise, Behavox invites participants to explore the training options available. For more details and upcoming training sessions, visit Article content Behavox is an AI company that transforms data into insights that safeguard and enhance businesses. Article content Our proprietary technology and industry-specific LLM empowers users to benefit from AI without becoming a domain expert. Article content Our global client base includes banks, hedge funds, private equity firms, crypto firms and other non-financial companies. Equipping them with quality, cost-efficient insights, our solutions enable them to: Article content Founded in 2014, Behavox is headquartered in London, with offices worldwide, including in New York City, Montreal, Seattle, Singapore, and Tokyo. Article content Article content Article content Article content Contacts Article content Article content Article content
