Latest news with #MileagePlanElite
New York Post
20-05-2025
- Business
- New York Post
Hawaiian Airlines' new ‘no show' policy may make travel more expensive
Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. The airline put the policy in place last Thursday for people who have a confirmed reservation but do not board their ticketed flight. 'We'll cancel your flight reservation and all continuing and return flights,' Hawaiian Airlines said in an announcement published on their website. Advertisement Additionally, no-show guests will not be able to use the money or miles spent on non-refundable fares as credit towards a future flight. To prevent people from forfeiting all fares associated with nonrefundable tickets, the airline reminds people that they can adjust their reservations online or by contacting its reservations department by calling 1-800-367-5320. The airline says on their website that they understand that 'life happens,' and those who are already at the airport but miss their flight may have options and are told to contact an airport customer service agent at the kiosks or check-in counter for help. Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. Markus Mainka – Advertisement The new policy applies to all non-refundable tickets purchased in the U.S., with no exemptions for HawaiianMiles or Mileage Plan Elite members. 'Changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing. Please review your fare rules,' Hawaiian Airlines said. Hawaiian Airlines was acquired by Alaska Airlines in September 2024. The two airlines have now adopted a single policy addressing no-show passengers, a spokesperson told FOX Business via email. 'By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network,' a statement said.
Yahoo
19-05-2025
- Business
- Yahoo
Hawaiian Airlines Launches 'Costly' Policy Ahead Of Summer
At least one commercial airline in the United States is adopting a no-show policy for non-refundable tickets just in time for the summer. Hawaiian Airlines announced earlier this month that it's implementing a new policy that'll penalize passengers who fail to show up for their reserved flight without giving any notice. Travelers who violate this policy won't just lose the value of their non-refundable ticket, they'll lose their entire reservation. That means return or connecting flights will be canceled by Hawaiian Airlines. If people are unable to make their flight and want to retain their miles spent, they'll have to contact the reservations department in advance. "Beginning May 15, 2025, Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed reservation but does not board their ticketed flight. By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network," the statement from Hawaiian Airlines read. "We encourage guests to proactively make any necessary travel adjustments to non-refundable tickets. Guests needing to reschedule their flight can also do so without change fees. To cancel or change a reservation booked on contact our Reservations Department. For additional information, please reference this FAQ.' HawaiianMiles or Mileage Plan Elite members are not exempt from this policy. As for why this policy was created, Hawaiian Airlines is hoping to cut down on the number of unused seats for each flight.
