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How Missouri American Water keeps quality on tap
How Missouri American Water keeps quality on tap

Business Journals

time3 days ago

  • Business
  • Business Journals

How Missouri American Water keeps quality on tap

Missouri American Water has continued providing clean, safe, reliable and affordable water and wastewater service since 1886. With nearly 140 years of experience, the company has become a leader in the water and wastewater industry. Serving approximately 1.6 million Missourians, the company strictly follows regulations that are set by local authorities as well as federal standards set by the United States Environmental Protection Agency (USEPA). Missouri American Water understands how important water and wastewater service is to daily life. When you need it, you expect it to be there. Water quality For 22 years, six of Missouri American Water's treatment plants have been recognized with the Directors Award from the Partnership for Safe Water, a voluntary initiative developed by six prestigious drinking water organizations including the EPA. For a second year in a row, Missouri American Water has won the 'Drinking Water Taste Test' award at the joint MO-AWWA/MWEA conference. The company's water quality reports are published online and are updated each spring. expand Investing in aging infrastructure Recently released grades from the American Society of Civil Engineers (ASCE) 2025 Report Card for America's Infrastructure, a comprehensive assessment of the nation's 18 major infrastructure categories, paint a grim and stagnant picture for water and wastewater systems across the U.S. Drinking water infrastructure received a grade of C-, while wastewater infrastructure earned a D+. These grades haven't changed or improved in the four years since the ASCE 2021 Report Card. With over a trillion dollars in infrastructure investments needed in water and wastewater across the country over the next two decades, American Water continues to work with local, state and federal leaders to provide expertise and investment in communities that need to strengthen their water and wastewater systems. Providing high quality water and wastewater service is a top priority. Customers and community leaders can view an interactive map of the company's pipe replacement projects. Projects are prioritized based on main break rate, system criticality and coordination with state and local governments. Passing of SB 4 Recently, Missouri Gov. Mike Kehoe signed Senate Bill 4, a bill that will allow private utilities in Missouri to plan rates based on future costs versus historical costs. This helps utility companies, like Missouri American Water, plan for necessary investments while focusing on rate stability. Built-in projections help safeguard customers from being overcharged if actual costs are lower than estimated. Why future test year is good public policy: Incentivizes greater infrastructure investment Attracts business and makes Missouri more competitive for economic development Aligns Missouri with most other states which use modern rate-setting tools to balance customer protection and investment needs Keeps rates predictable by allowing utilities to invest in new technologies and perform necessary maintenance to improve reliability Excess charges will be refunded to customers if projected costs are overestimated, creating a fairer system where customers only pay for actual, justified expenses Helping communities solve water and wastewater challenges Missouri American Water provides 1 in 4 Missourians with water and/or wastewater services. The team of more than 700 industry professionals serves areas across the state. The company understands that reliable water and wastewater service is critical to community health and prosperity. Acquisition case studies: In 2018, Missouri American Water purchased the water and wastewater systems in the city of Lawson. The city was facing regulatory compliance issues with its wastewater system that would have required a significant rate increase to address. Since the acquisition, several key improvements have been made to the wastewater system in a cost-effective manner, including the addition of ultraviolet disinfection to the treatment process, construction and implementation of a new lift station, and installation of remote monitoring. Approximately 3,000 feet of water mains have been replaced and about 3,500 feet of new water mains have been added. Garden City was facing major compliance challenges for both their water and wastewater systems. Since 2015, they received 27 violations for drinking water from the Missouri Department of Natural Resources. Critical investments had not been made in an effort to keep rates low. In 2020, more than 67% of Garden City voters supported the ballot measure to sell the water and wastewater systems to make Missouri American Water their trusted water and wastewater provider. Immediately work began in 2021 to maintain regulatory compliance, including improvement of the chemical feed system and cleaning of the wastewater lagoons. With the sale, the city could retire its debt and have significant funds to address additional community needs. here. Missouri American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.6 million people. For more, visit

Beautification project underway in downtown Joplin
Beautification project underway in downtown Joplin

Yahoo

time18-05-2025

  • General
  • Yahoo

Beautification project underway in downtown Joplin

JOPLIN, Mo. — New things are blooming in downtown Joplin this spring. One of those things, new landscaping at Joplin City Hall. The senior management team chose the beautification project as its team-building exercise. The team paid for all the materials including plants and landscape fabric out of their own pockets, while Missouri American Water donated a water meter and the hookup to maintain the garden beds. Planning started in early spring, and the project came together in a few hours this morning. 'We're hoping that, you know, once we've beautified this little piece, this section of downtown, that maybe others look at it and say, 'Gosh, I'd really like to do something like that in our business.' Or across the street, or in some planters outside of our office. So maybe set an example,' said Tony Robyn, assistant city manager. Robyn says the team chose native Missouri plants that will support local honeybees, butterflies, and hummingbirds. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Missouri American Water New Customer Rates Approved by Missouri Public Service Commission
Missouri American Water New Customer Rates Approved by Missouri Public Service Commission

Yahoo

time16-05-2025

  • Business
  • Yahoo

Missouri American Water New Customer Rates Approved by Missouri Public Service Commission

Increase Driven by $1.1 Billion in Infrastructure Investments ST. LOUIS, May 16, 2025--(BUSINESS WIRE)--The Missouri Public Service Commission (MoPSC) approved new water and wastewater rates for Missouri American Water in a rate order on May 7, 2025. The company's rate request was filed on July 1, 2024, and was primarily driven by $1.1 billion in infrastructure investment in plant and distribution system upgrades made since its last rate filing. New rates are expected to be effective on May 28, 2025. St. Louis County customers using 6,100 gallons of water per month will see an increase of approximately $7 on their monthly bill. All other customers using 4,600 gallons of water per month will see an increase of approximately $9 on their monthly bill. Wastewater customers will see an average increase of $6 per month. Rates vary by usage and service area. Missouri American Water offers customers bill payment assistance programs including a payment installment plan and budget billing options available on the customer MyWater portal at Income-eligible customers may also apply for assistance through the company's Help to Others (H2O) Program. More information on bill payment assistance can be found on the company's website here. Customers will receive information about the new rates on their Missouri American Water bill. Information will also be available on the company's website under Customer Service Billing, our Water and Wastewater Rates. American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. Missouri American Water Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.6 million people. For more, visit and follow Missouri American Water on X, Facebook, Instagram, YouTube and LinkedIn. View source version on Contacts Media Contact: Christie BarnhartSenior Manager, External CommunicationsCell: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Missouri American Water New Customer Rates Approved by Missouri Public Service Commission
Missouri American Water New Customer Rates Approved by Missouri Public Service Commission

Business Wire

time16-05-2025

  • Business
  • Business Wire

Missouri American Water New Customer Rates Approved by Missouri Public Service Commission

ST. LOUIS--(BUSINESS WIRE)--The Missouri Public Service Commission (MoPSC) approved new water and wastewater rates for Missouri American Water in a rate order on May 7, 2025. The company's rate request was filed on July 1, 2024, and was primarily driven by $1.1 billion in infrastructure investment in plant and distribution system upgrades made since its last rate filing. Share The company's rate request was filed on July 1, 2024, and was primarily driven by $1.1 billion in infrastructure investment in plant and distribution system upgrades made since its last rate filing. New rates are expected to be effective on May 28, 2025. St. Louis County customers using 6,100 gallons of water per month will see an increase of approximately $7 on their monthly bill. All other customers using 4,600 gallons of water per month will see an increase of approximately $9 on their monthly bill. Wastewater customers will see an average increase of $6 per month. Rates vary by usage and service area. Missouri American Water offers customers bill payment assistance programs including a payment installment plan and budget billing options available on the customer MyWater portal at Income-eligible customers may also apply for assistance through the company's Help to Others (H 2 O) Program. More information on bill payment assistance can be found on the company's website here. Customers will receive information about the new rates on their Missouri American Water bill. Information will also be available on the company's website under Customer Service Billing, our Water and Wastewater Rates. American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. Missouri American Water Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.6 million people.

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