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Feedback from meet-and-greets helps improve service delivery, says Lee
Feedback from meet-and-greets helps improve service delivery, says Lee

Borneo Post

time11-05-2025

  • Politics
  • Borneo Post

Feedback from meet-and-greets helps improve service delivery, says Lee

Lee (front, third left) presents a carnation to a mother during the walkabout. MIRI (May 12): Meet-and-greet sessions organised by the Sarawak United Peoples' Party (SUPP) allow local residents to give feedback on the services offered by the local authorities and government agencies, said Dato Sri Lee Kim Shin. The Senadin assemblyman said such meet-and-greets are essential in improving the overall quality of services and ensures the needs of the people are met efficiently. 'By reaching out to the community, we are able to foster a stronger relationship between the public and local authorities, ensuring that residents feel heard and their needs are addressed in a timely manner,' he said in a statement. Lee, also state Transport Minister, had earlier joined his Senadin service centre's Mobile Service 2U team for a walkabout at coffee shops along Jalan Cahaya and Permy Mall area here yesterday. Joined by councillors, community leaders, and members of SUPP Senadin Youth and Women sections, the group interacted with the public and stall owners to obtain feedback on various local issues. Among the issues were those related to residential areas, which the team assured they would forward to Miri City Council. In conjunction with Mother's Day, the mobile team also handed out carnations to mothers during the walkabout. 'The distribution of carnations was to express gratitude to mothers for their sacrifices for their family and to society,' said Lee. Lee Kim Shin Sarawak United People's Party service delivery

Minister calls for continued public engagement to improve services
Minister calls for continued public engagement to improve services

Borneo Post

time28-04-2025

  • Business
  • Borneo Post

Minister calls for continued public engagement to improve services

Lee (right) chats with a coffee-shop patron during the Mobile Service 2U session run by the Senadin Service Centre. MIRI (April 28): State Transport Minister Dato Sri Lee Kim Shin calls upon residents to continue providing feedback on services rendered by local authorities and government agencies to help improve public service delivery. He emphasises that regular engagement is vital to ensuring that the people's needs are addressed effectively, giving assurance that councillors and community leaders are committed to assisting with any issues raised while working closely with relevant departments to seek practical solutions. The Senadin assemblyman delivered this message during a 'Mobile Service 2U' session held at Pin Fook Cafe and Morsjaya Commercial Centre here yesterday. The outreach programme, a weekly initiative by the Senadin Service Centre, was personally led by Lee, who is also the Senadin assemblyman. The morning's team comprised councillors and community leaders from the Senadin branch of Sarawak United People's Party (SUPP) including Councillor Dato' Victor Lau, Councillor William Sim, Councillor Hiung Chien Yi, Kapitan Chong Khee Fah, and Jeffery Phang. Throughout the session, the team engaged with residents, business owners, and stall operators, listening to concerns and collecting feedback on neighbourhood issues, many of which were earmarked for referral to the Miri City Council (MCC) for follow-up action. 'This initiative underscores a proactive and people-centric approach to governance, enabling issues to be identified and addressed more swiftly through face-to-face communication. 'Regular contact with the people not only builds trust but ensures public voices are heard directly by decision-makers,' stressed Lee. In addition to addressing local concerns, the service team also provided guidance on the Senior Citizen Health Benefit (SCHB) application process, assisting eligible senior citizens with understanding and applying for benefits. The event also featured the distribution of the Senadin Service Centre's 2025 Emergency Contact List, which was wekll-received by the community. 'The 'Mobile Service 2U' will continue to serve as a bridge between the public and authorities, fostering collaboration and community-driven solutions,' said Lee. government agencies lead Lee Kim Shin local authorities public service

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