Minister calls for continued public engagement to improve services
Lee (right) chats with a coffee-shop patron during the Mobile Service 2U session run by the Senadin Service Centre.
MIRI (April 28): State Transport Minister Dato Sri Lee Kim Shin calls upon residents to continue providing feedback on services rendered by local authorities and government agencies to help improve public service delivery.
He emphasises that regular engagement is vital to ensuring that the people's needs are addressed effectively, giving assurance that councillors and community leaders are committed to assisting with any issues raised while working closely with relevant departments to seek practical solutions.
The Senadin assemblyman delivered this message during a 'Mobile Service 2U' session held at Pin Fook Cafe and Morsjaya Commercial Centre here yesterday.
The outreach programme, a weekly initiative by the Senadin Service Centre, was personally led by Lee, who is also the Senadin assemblyman.
The morning's team comprised councillors and community leaders from the Senadin branch of Sarawak United People's Party (SUPP) including Councillor Dato' Victor Lau, Councillor William Sim, Councillor Hiung Chien Yi, Kapitan Chong Khee Fah, and Jeffery Phang.
Throughout the session, the team engaged with residents, business owners, and stall operators, listening to concerns and collecting feedback on neighbourhood issues, many of which were earmarked for referral to the Miri City Council (MCC) for follow-up action.
'This initiative underscores a proactive and people-centric approach to governance, enabling issues to be identified and addressed more swiftly through face-to-face communication.
'Regular contact with the people not only builds trust but ensures public voices are heard directly by decision-makers,' stressed Lee.
In addition to addressing local concerns, the service team also provided guidance on the Senior Citizen Health Benefit (SCHB) application process, assisting eligible senior citizens with understanding and applying for benefits.
The event also featured the distribution of the Senadin Service Centre's 2025 Emergency Contact List, which was wekll-received by the community.
'The 'Mobile Service 2U' will continue to serve as a bridge between the public and authorities, fostering collaboration and community-driven solutions,' said Lee. government agencies lead Lee Kim Shin local authorities public service
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