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Uzbekistan to Showcase Digital Reforms at the Un Public Service Forum
Uzbekistan to Showcase Digital Reforms at the Un Public Service Forum

See - Sada Elbalad

time4 hours ago

  • Business
  • See - Sada Elbalad

Uzbekistan to Showcase Digital Reforms at the Un Public Service Forum

Rana Atef Today, Uzbekistan is demonstrating positive progress in the field of public service reform. Initiatives focused on digitalization, transparency, and professionalism are contributing to the overall improvement in the quality of civil service delivery. It is no coincidence that the United Nations Public Service Forum 2025 will be held in Uzbekistan from June 23 to 25. Beyond its primary mission, the forum will also serve as a platform to present Uzbekistan's achievements and ongoing efforts in public administration, e-government, and digital transformation to the international community—an important milestone for the sovereign nation under the leadership of President Shavkat Mirziyoyev. Observations show that since 2017, Uzbekistan has undertaken large-scale reforms aimed at modernizing and digitalizing the public service system. Public Service Centers (PSCs) have been established, and the 'one-stop shop' principle has been introduced. By 2023, more than 13.2 million services had been delivered through these centers. Mobile public services were launched to serve citizens living in remote and rural areas. Uzbekistan's journey in digitalizing public services can be divided into three key phases: Initial Phase (2017–2018): In 2017, the legal and institutional foundations for digital public services were established. The Unified Interactive Public Services Portal ( was launched, and the 'E-Government' concept was adopted. Services that were previously offered only in paper format became available online. Development Phase (2019–2022): In 2019, the Law 'On E-Government' was adopted. The MyGov mobile app was developed, and electronic document circulation and digital signature systems were widely implemented. Many services were integrated, making access through PSCs more convenient for citizens. Innovative Phase (2023–2025): With the launch of the Digital Uzbekistan 2030 program in 2023, digitalization efforts entered a new stage. Solutions such as MyID, E-Imzo, the Unified Registry of Public Services, and service confirmation via QR codes have been widely adopted. Services have been integrated via APIs with various applications and web platforms. User-friendly features like personal accounts, notifications, and online tracking were introduced. Over the years, significant investments have been attracted to enhance the country's ICT systems and digital infrastructure. As a result, by 2024, the number of users of public services reached 10.3 million. Moreover, Uzbekistan has implemented a fully digital civil service management system. The State Agency for Civil Service Development under the President of the Republic of Uzbekistan introduced a unified electronic HR platform — which automatically forms the quantitative and qualitative composition of the civil service workforce. Thanks to this system, HR departments have been able to reallocate up to 40% of their workload toward employee development. Additional platforms include: The Unified Interactive Public Services Portal – Unified identification system – Civil servant assessment module – Open portal for civil service vacancies – Civil servants' professional development portal – E-platform for evaluating leadership effectiveness – Business trip management system – Uzbekistan's achievements in digitalization deserve only the highest praise. As part of the UN Forum, the 'IT Potential of Uzbekistan' exhibition will highlight the country's remarkable progress in this sphere. Additionally, the Forum—through high-level plenary sessions, practice-based workshops, and national case presentations—will provide an opportunity to showcase Uzbekistan's experience on a global platform. Hosting this major event in the city of Samarkand stands as a clear testament to Uzbekistan's growing international reputation. At the same time, the country's digital reforms will be presented as a leading example in Central Asia. We view the selection of Samarkand as the host city as a reflection of the international community's trust in Uzbekistan's efforts to modernize public administration in an open, inclusive, and innovative manner. We are ready to support this process, deepen cooperation, and strengthen the friendly relations between our nations read more Gold prices rise, 21 Karat at EGP 3685 NATO's Role in Israeli-Palestinian Conflict US Expresses 'Strong Opposition' to New Turkish Military Operation in Syria Shoukry Meets Director-General of FAO Lavrov: confrontation bet. nuclear powers must be avoided News Iran Summons French Ambassador over Foreign Minister Remarks News Aboul Gheit Condemns Israeli Escalation in West Bank News Greek PM: Athens Plays Key Role in Improving Energy Security in Region News One Person Injured in Explosion at Ukrainian Embassy in Madrid News Ayat Khaddoura's Final Video Captures Bombardment of Beit Lahia News Australia Fines Telegram $600,000 Over Terrorism, Child Abuse Content Sports Former Al Zamalek Player Ibrahim Shika Passes away after Long Battle with Cancer Sports Neymar Announced for Brazil's Preliminary List for 2026 FIFA World Cup Qualifiers News Prime Minister Moustafa Madbouly Inaugurates Two Indian Companies Arts & Culture New Archaeological Discovery from 26th Dynasty Uncovered in Karnak Temple Business Fear & Greed Index Plummets to Lowest Level Ever Recorded amid Global Trade War Arts & Culture Zahi Hawass: Claims of Columns Beneath the Pyramid of Khafre Are Lies News Flights suspended at Port Sudan Airport after Drone Attacks News Shell Unveils Cost-Cutting, LNG Growth Plan

iGA invites public to experience Bahrain's latest digital services at Marassi Galleria stand
iGA invites public to experience Bahrain's latest digital services at Marassi Galleria stand

Biz Bahrain

timea day ago

  • Business
  • Biz Bahrain

iGA invites public to experience Bahrain's latest digital services at Marassi Galleria stand

The Information & eGovernment Authority (iGA) invites citizens and residents in Bahrain to visit its awareness stand at Marassi Galleria, starting this week until Tuesday, June 3, to learn about its latest digital projects. Lulwa Sami, Director of Communications and Marketing at the iGA, confirmed that the awareness stand is part of the Authority's ongoing efforts to enhance communication with citizens and residents, raise awareness about integrated digital services and channels, and provide necessary support. It also aims to open direct channels for feedback to help improve the Authority's digital services and projects. The stand will introduce visitors to several digital projects, including the MyGov app and the updated eKey 2.0, both available on the eGovernment app store ( and the 13th eGovernment Excellence Award 2025. Sami added that the stand coincides with the launch of the 13th eGovernment Excellence Award 2025, where visitors will learn about the award's categories, participation requirements, and evaluation criteria, especially the Citizen Award. She renewed her invitation to citizens and residents to visit the iGA's awareness stand at Marassi Galleria until Tuesday, June 3, and to follow the Authority's official social media accounts @igabahrain for updates. BNA(R)

iGA sets up interactive stand at Marassi Galleria
iGA sets up interactive stand at Marassi Galleria

Trade Arabia

time3 days ago

  • Business
  • Trade Arabia

iGA sets up interactive stand at Marassi Galleria

iGA Director of Communications & Marketing Lulwa Sami emphasized that the awareness stand is a communications platform that aligns with iGA's efforts to engage citizens and residents, promoting integrated eServices and channels, and any support on how to use the services. It also aims to foster direct communication and gather feedback for improving digital services, projects, and the overall user experience, she stated. According to Lulwa, the awareness stand highlights the MyGov app and the revamped eKey 2.0, which are both available through the eGovernment app store at and also provides an introduction to the recently launched 13th eGovernment Excellence Award 2025. It is aimed at familiarising visitors with the award's categories, participation requirements, and evaluation criteria, placing special focus on the Citizen Awards sub-categories. Lulwa called upon the citizens and residents to visit the iGA's awareness stand at Marassi Galleria and to follow its official social media channels @igabahrain for the latest updates.- TradeArabia News Service

How to claim your slice of $260 million in unpaid Medicare refunds
How to claim your slice of $260 million in unpaid Medicare refunds

9 News

time5 days ago

  • Health
  • 9 News

How to claim your slice of $260 million in unpaid Medicare refunds

Your web browser is no longer supported. To improve your experience update it here More than a quarter of a billion dollars in Medicare refunds are sitting untouched, ready for Australians to claim. Fortunately, there's an easy fix for the cash to land back in your pocket much sooner than you might think. If you've ever been to a GP or specialist's clinic and used your Medicare card you could be owed money from the government. Nationally, there's more than $260 million owed to 960,000 patients. More than a quarter of a billion dollars in Medicare refunds are sitting untouched, ready for Australians to claim. (9News) Even on a state-by-state basis, the numbers are staggering, with $81 million owed in NSW, $64 million to Victorians, $51 million to Queenslanders, $30 million in Western Australia and $19 million in South Australia. "You go to the doctor, you hand over your card and then you might not check what happens next," Services Australia community information officer Justin Bott said. Failing to follow-up is what could be costing patients refunds they're entitled to. "The average is about $265 or so … there are a few people that are over $10,000," Bott said. The oversight happens when you don't make sure Medicare has your most up-to-date bank details, for instance when you've changed banks or closed an account. Australians aged 18 to 25 are the biggest group missing out so it pays to check. Services Australia community information officer Justin Bott is urging people to update their bank details with Medicare. (9News) "It's definitely not something I would think about when I'm rushing around," student Rosie Gallagher said. All it takes is logging in to MyGov and heading to your Medicare account to check everything is correct. Once you've changed your bank details, the update will register with Medicare automatically and if you're owed money, the cash should show up in your account within three days. "It might not be you, but maybe it's your child, your grandchild that has that money owing, get them to check as well, because again, what a great present to find that money being paid to them," Bott said. health Health Services hip pocket Australia national doctors medical CONTACT US Auto news: Google Gemini AI assistant coming to new cars in 2025.

Three jailed, 18 charged over millions in tax fraud
Three jailed, 18 charged over millions in tax fraud

9 News

time5 days ago

  • Business
  • 9 News

Three jailed, 18 charged over millions in tax fraud

Your web browser is no longer supported. To improve your experience update it here Three people have been jailed for tax fraud offences while another 18 people have been charged over "a number of large-scale deceptions" of financial institutions and government agencies, Queensland Police and the ATO have said. Detectives allege the 18 individuals provided false details to receive fraudulent payments, defrauding the Australian Tax Office out of $2 million. The sting was part of a wider investigation with the ATO, which targeted offenders allegedly inventing fake businesses and submitting false Business Activity Statements to collect a GST refund. Generic photo of people walking out of the ATO Office. (AFR/ Luis Enrique Ascui) Three people were jailed as part of the operation. Queensland woman Tiarn Payten Nutley was found guilty of defrauding the ATO out of $50,000, and attempting to gain another $25,000. The ATO said she used an existing ABN to claim fraudulent GST refunds for a beauty and salon services business. She was sentenced to nine months in jail before she was released on a recognisance release order. She is required to be on good behaviour for a year. She had shared her MyGov log-in with two friends, who planned to lodge six false business activity statements (BAS) in her name. One of those friends, Skye Anne Hoek, was also sentenced over the tax fraud. Hoek lodged two BAS containing false information from Nutley's account, resulting in a $25,000 payday from GST refunds. She has been jailed for three months. It's alleged that the 18 individuals defrauded the Australian Tax Office out of $2 million. (Supplied) In a separate case, Queensland man Gregory Pimm lodged 37 BAS for a road freight transport business that didn't exist. Pimm claimed he ran the company from his home. He received over $165,000 in GST refunds and attempted to obtain another $300,000. The ATO said Pimm falsely reported total sales, GST collected on sales, GST on purchases made for the business and GST credits the ATO owed him. He was sentenced to 2 years and six months, but he will be released on recognisance of $500 after serving 6 months. Since the start of the investigation in 2022, officers have charged 84 people with defrauding the ATO out of over $8.5 million. ATO Acting Deputy Commissioner Kath Anderson said tax fraud was "not a victimless crime." "There are consequences for committing it," Anderson said. "These consequences can have a huge impact on your life, from employment, the ability to get a loan, to asset confiscation and ultimately jail time". Detective Senior Sergeant Brad Grace said Queensland police will continue cracking down on alleged tax fraud. "The Queensland Police Service (QPS) will continue to work closely with our government partners to identify and prosecute criminals who profit from defrauding the government," Grace said. "The cost of offending is large and has a real impact on the economy and community, the results would not have been possible without the assistance provided by the Australian Taxation Office." national police Tax crime Fraud queensland Brisbane CONTACT US Auto news: Google Gemini AI assistant coming to new cars in 2025.

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