Latest news with #NationalConsumerCommission
The South African
4 hours ago
- Automotive
- The South African
Another SA vehicle recall: Do you own one of these models?
The National Consumer Commission (NCC) has confirmed the recall of the Ford Ranger, Everest, EcoSport, and Puma vehicles as notified by Ford Motor Company of Southern Africa. This is due to several faults in Ford models including some from 2021. Ford has issued a recall for certain 2022 to 2025 model year Ranger and Everest vehicles, specifically the Wildtrak and Platinum variants equipped with 3.0L Lion engines. These light commercial vehicles may have a serious defect where the left-hand camshaft sprocket on the engine could fracture, causing the engine to stall unexpectedly and increasing the risk of an accident due to sudden loss of power while driving. In the affected Ford Puma vehicles manufactured between November 2021 and September 2024, a fuel line may rub against a bracket, causing damage to the fuel line, the NCC said. Over time, this damage may reportedly lead to a fuel leak. In turn, a fuel leak could result in an engine stall or, if there is an ignition source, a fire. 'Owners might notice a fuel odour, fuel leaking beneath the vehicle, or smoke from fuel on a hot surface. The affected Ford Puma vehicles were available on the market from November 2021 to September 2024,' the NCC said. Additionally, Ford has identified a safety concern affecting 2021 to 2022 EcoSport vehicles equipped with a 6F15 automatic transmission. In some of these affected vehicles, the front half shafts may not have been fully inserted into the transmission during assembly. This defect could cause the half shaft to disengage from the transmission. If the half shaft disengages, there is a risk of losing engine power while driving. Moreover, if the vehicle is put in 'Park' without engaging the parking brake, it may roll away unexpectedly. Both conditions significantly increase the risk of an accident. Acting Commissioner Hardin Ratshisusu said given the risk associated with the reported defects, consumers who own any of these vehicles are urged to immediately contact their nearest Ford authorised dealership for inspection and, if necessary, repair at no cost. The affected vehicles were sold across South Africa. In May, the National Consumer Commission (NCC) also recalled several brands and models sold in South Africa. The vehicle recall was due to various defects found in the vehicles related, among other things, to airbags, axles, batteries, and seatbelts. The affected brands included Jeep Wrangler, Chrysler, Citroën, Mercedes-Benz, Audi, VW Polo and Sedan, and Volvo. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1. Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X, and Bluesky for the latest news.
TimesLIVE
2 days ago
- Automotive
- TimesLIVE
VW recalls 253 Polo sedans over faulty rear seat belts
The National Consumer Commission (NCC) has announced a recall of 253 additional Volkswagen Polo sedan vehicles due to incorrectly fitted read seat belts. The vehicles were made available for sale from August 11 2022 to date, according to the manufacturer, Volkswagen of SA (VWSA). The NCC announced a recall of 18 vehicles last week, affected by a vehicle manufacturing issue caused by a mix-up of belt webbing. The NCC received another recall affecting an additional 253 vehicles. According to the supplier, the recall is due to a rear right seat belt fault. The left and right rear seat belts require inspection. 'As a result of the defect, the seat belts' restraint function may be severely limited in the event of an accident. This could lead to serious or fatal injuries for the driver,' the NCC said on Tuesday. 'Consumers are advised to contact any VWSA-approved dealership for a check and, if necessary, a replacement of the affected component.'
Time of India
5 days ago
- Health
- Time of India
‘Med error didn't hit patient, no payout'
Sabita Rastogi had approach-ed the National Consumer Commission against Indian Spinal Injuries Centre, New Delhi, and Dr Ritabh Kumar, a senior orthopaedic consultant. Her grievance was regarding the surgery for correction of a deformity known as Hallux Valgus (or Bunion Deformity), which affected both her feet. After regaining consciousness, she complained that her big toe had not been corrected; the second toe was elevated and deviating; and there was complete numbness in her left foot. She was informed that these were temporary effects due to incision and anaesthesia. She was discharged after two days before the wounds had healed. Subsequently, a proper dressing was done during followup, but Rastogi claimed that her condition had worsened due to fluid leakage and crusted fluid around the scars. She remained in pain for months and was dependent on painkillers due to the screw implanted in her joint, which continued to cause distress until it was eventually removed by another specialist. She also pointed out that negligence was clear as her blood group was recorded as O +ve even though it was O -ve. So she alleged negligence and deficiency in service. The hospital and the surgeon denied the allegations, stating that accepted medical practices had been followed while conducting the procedure. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like American Investor Warren Buffett Recommends: 5 Books For Turning Your Life Around Blinkist: Warren Buffett's Reading List Undo The intended correction was limited only to the big toe, and had been achieved. The deformity in the second toe was already present prior to surgery, but it became more conspicuous after the correction of the big toe, and this had been explained during the preoperative counselling and consent process. . The Commission noted that the proper procedure had been followed after explaining the risks and obtaining informed consent. Also, there was no negligence in postoperative care. As regards the incorrect blood group, the Commission held that there was no actionable negligence. You Can Also Check: Mumbai AQI | Weather in Mumbai | Bank Holidays in Mumbai | Public Holidays in Mumbai
The Citizen
18-07-2025
- Automotive
- The Citizen
These VW Polo Sedans and Tarmak basketball hoops are being recalled
'The seat belts' restraint function may be severely limited in the event of an accident.' The National Consumer Commission (NCC) has confirmed the recall of Volkswagen Polo Sedan vehicles sold from 11 August 2022 and some Tarmak basketball hoops. NCC is a body that protects consumers by ensuring businesses treat consumers fairly and follow consumer protection laws. The Consumer Protection Act 68 of 2008 protects consumers from hazards and ensures their well-being and safety by governing product recalls. The NCC can order a recall if a product is deemed unsafe or poses a potential risk to the public. ALSO READ: Ford is recalling 2024 Rangers in Southern Africa: Here's why Recall of Polo Sedans Volkswagen of South Africa (VWSA) is recalling 18 Polo Sedans due to an incorrectly fitted seat belt on the driver's side. 'The issue stems from a problem during vehicle manufacturing, which caused a mix-up of belt webbing,' said the NCC. 'As a result, the seat belts' restraint function may be severely limited in the event of an accident.' The NCC added that the issue can lead to serious or fatal injuries for the driver. It is recommended that those who purchased the model contact a VW-approved dealership for a check and, if necessary, a replacement of the affected component. It is not the first time VW has recalled Polo models. The recall in May 2025 affected 905 cars that were sold from 2 April 2025. The latch plates in the cars for the rear seat belt were produced with insufficient hardness. ALSO READ: Chevrolet cars and Honda motorcycles are being recalled: Here is the list Another recall was in June 2025, and it included VW Tiago models. The cars are being recalled because of a faulty part in the gas generators of the front passenger airbag module. 142 Polo and eight Taigo models were affected. 141 Polo cars were made available for sale nationwide from 20 December 2022. Recall of basketball hoop The NCC also confirmed that Decathlon South Africa Sports is recalling the Tarmak B900 box NBA, a basketball hoop. 'According to the supplier, if the red height adjustment crank is removed while the product is being used or handled, the post may fall vertically. 'Consumers are advised not to use the product without the adjustment crank installed and to return the product to the point of purchase for assistance.' NOW READ: Product recall: Toys from Takealot, Toys R Us and e-bike batteries pulled over choking, fire hazards
The Citizen
12-07-2025
- Business
- The Citizen
Consumer Commission warns South Africans after revealing rogue companies
The Consumer Commission published the names of suppliers who do not adhere to the Consumer Protection Act. The National Consumer Commission (NCC) has published a list of rogue suppliers who disappeared without a trace after accepting money from consumers and failing to deliver the goods or services. It urged South Africans to stay vigilant and ensure that they do not do business with them. A spokesperson for the NCC says in many cases, these suppliers vanished from their known addresses, while some shut down their websites, making it impossible for consumers to contact them for redress. 'Consumers filed complaints with the NCC alleging that they cannot obtain redress as the suppliers are unresponsive. The NCC's efforts to contact these suppliers to facilitate redress for consumers also failed and the preliminary assessment indicates that these suppliers either closed down or never existed.' ALSO READ: Droom Troue fined R250 000 for turning brides' wedding dreams into nightmares Disappearing suppliers attempting to evade law She says the NCC views this conduct as a deliberate attempt to evade the law and avoid accountability in terms of the Consumer Protection Act (CPA). The purpose and policy of the CPA include protecting consumers from unconscionable, unfair, unreasonable, unjust or improper trade descriptions and deceptive, misleading, unfair, or fraudulent conduct. The CPA also mandates that suppliers provide consumers with their addresses and communication channels to reach those suppliers. 'Consumers are urged to exercise caution when transacting with these suppliers. Suppliers who believe they were erroneously listed can contact the NCC. Meanwhile, the NCC appointed tracing agents to locate these suppliers.' ALSO READ: Consumer Commission issues notices to these 45 non-compliant shops Watch out for these companies Here is the list of suppliers the NCC provided: Financial services: Pol Empire, Bambana Trading, Turbet Trading, JR Containers & Trading and Xchange Investment Training. Baby clothes: Wiegenkind Boutique. Car dealerships and auto spares: Auto Heaven Spares, Vost Auto Spares, Future Auto Investment, WBT Auto, Stephen Auto Motors, Online Car Parts, ACS Pre-Owned Cars, Best Cars JHB, FDS Engineering Tractors, Fat Boy Auto, Pro Quick Motors, Motor Brokers, Okoh Motors, GPO Crew, TFE Motors, Peace Auto, Monte Carlo, Carbon Black Auto, FB Motors, Prestige Value Cars, Ashwin Sewpresad CC, Lecas Metals Engines and Supreme Engine and Gearbox. Tourism: Hippo Pod Hotel, Boutique@milnerguesthouse, Travel Wings and Seppies Tours. Business directory listing: Trudon/ Yellow Pages, White Pages, White Pages Online, Business Entries, Huge Telecom, SA Provincial Directory, Teledialkom, Telecom and White Pages Directory. Computer services: Nyasa Computers, Techvoit IT Solutions and Oukitel Store. Tools: Apex Mechanical Tools. Clothing: Classic Design Factory Shop and The Denim Store SA. Hardware: Easyern West hardware. Inverters and lithium batteries: EGadgets SA and Khalanga Group. Drilling services: J Alderson Drilling. Education: Book a Book. Transport: Bulls Removals Household: Natural Lifestyle 247 and Wholesale Supply. Accountants: Boutique Bookkeeping.
