Latest news with #Non-BankingFinancial
Business Upturn
28-04-2025
- Business
- Business Upturn
Poonawalla Fincorp implements AI-powered platform to strengthen debt management
By Aman Shukla Published on April 28, 2025, 08:15 IST Poonawalla Fincorp Limited (PFL), a Non-Banking Financial Company (NBFC) promoted by the Cyrus Poonawalla Group, has announced the implementation of an advanced AI-powered debt management platform aimed at improving its consumer and MSME lending operations. The initiative is focused on increasing operational efficiency, strengthening process governance, and optimizing the collections journey. The core of this platform is an AI-driven engine that analyzes data from various customer interaction points, including digital communications, tele-calling, and field operations. It employs a multi-layered, multi-channel intervention strategy designed to automate and streamline collection communications. This has led to a reduction of 4–5 days of manual effort traditionally required for managing collection activities. The platform uses more than 100 micro-strategies, each customized according to customer profiles, preferred communication channels, and ideal engagement timings. This enables faster and more targeted customer engagement after delinquency events. A significant feature of the platform is its fully automated channel allocation process, which has cut down the assignment time from 3–4 days to under 3 hours. This advancement helps in promptly connecting with customers through tele-calling and field operations. The platform also integrates AI and machine learning-powered predictive models. These models deliver 2–3 times sharper risk assessments compared to conventional methods, supporting more informed decision-making across the collections process. Additionally, PFL has implemented a GenAI-enabled automated call audit system. This technology monitors collection agents' interactions to ensure adherence to compliance standards and improve operational accountability. In the past six months, the alignment of technology with collection objectives has resulted in measurable improvements in efficiency. PFL continues to adopt a risk-first approach while aiming to simplify lending and improve customer experiences. Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at
Daily News Egypt
15-04-2025
- Business
- Daily News Egypt
Beltone Holding completes EGP 10.5bn capital increase to power strategic expansion
Beltone Holding has completed its second capital increase, raising EGP 10.5bn with an impressive 98% subscription rate. The majority of this funding was secured through foreign investments, underscoring the strong confidence international investors have in the company's long-term growth strategy. Group CEO and Managing Director Dalia Khorshid described the capital increase as a pivotal moment in Beltone's expansion journey. 'This second capital increase marks a defining milestone in Beltone's growth journey, reflecting the trust we've earned from our shareholders and the market's recognition of our strong and impactful growth,' she said. 'Guided by a data-driven strategy, and powered by an exceptional team, we are accelerating growth across our platforms, with a strong focus on strategic expansion, AI, and digital transformation.' The new capital will be deployed to support Beltone's strategic goals, including expansion into high-growth markets, enhancement of digitally scalable platforms, diversification of product offerings, and the recruitment of top-tier talent to further strengthen operational efficiency and innovation. The capital raise comes on the heels of Beltone's robust 2024 financial performance, which signaled a major shift into a new phase of accelerated growth. The company reported consolidated operating revenues of EGP 7.2bn—nearly quadrupling year-on-year—while net profit soared more than 4.6x to exceed EGP 1.7bn. This growth was driven by strong performance across Beltone's business segments, with the Non-Banking Financial Institutions (NBFIs) platform generating EGP 5.8bn in operating revenues, nearly a six-fold increase. Meanwhile, the Investment Banking platform posted revenues of EGP 1.3bn, up 2.4 times compared to the previous year. The successful capital increase reinforces Beltone Holding's positioning as a dynamic, future-focused financial powerhouse committed to delivering sustainable value for its shareholders and the broader market. FABMISR served as the subscription receiving bank for the capital increase.
