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Time of India
16 hours ago
- Business
- Time of India
HDFC Bank customers take note: Some services to be offline for maintenance — check date, time, duration and affected operations
HDFC Bank services to face outage HDFC Bank has notified its customers about temporary interruptions in specific customer care services, including WhatsApp chat banking and SMS banking facilities, in-between August 22, 2025 and August 23, 2025. According to the Economic Times report, the bank is implementing necessary system upgrades to improve the overall banking experience, resulting in temporary service disruptions. Service interruption timeline: The affected services will be unavailable from August 22, 2025, 11:00 pm IST until August 23, 2025, 6:00 am IST, spanning 7 hours. Affected services: During the maintenance period, phone banking IVR, email support, social media assistance, WhatsApp chat banking, and SMS banking will be inaccessible. However, the toll-free number for reporting lost cards and accounts will remain operational. Available services: Customers can continue to access: 1. PhoneBanking Agent services 2. HDFC Bank NetBanking 3. HDFC Bank MobileBanking 4. PayZapp 5. MyCards HDFC NetBanking - What you need to know? HDFC Bank customers can access over 200 banking services anytime, anywhere, through its net banking platform. The service is automatically available for all account holders, and registration is free of charge, according to information on the bank's website. How to register online Customers with an Indian mobile number registered with the bank can activate net banking in a few simple steps: Enter Customer ID Confirm registered mobile number Enter the OTP received on mobile Provide debit card details Set a new IPIN Log in to NetBanking using the newly created IPIN How to register via ATM Alternatively, customers can register at any HDFC Bank ATM by following these steps: Enter debit card number and ATM PIN Select Other Option on the main screen Choose NetBanking Registration and confirm The PIN for net banking will be couriered to the customer Stay informed with the latest business news, updates on bank holidays , public holidays , current gold rate and silver price .
News18
17 hours ago
- Business
- News18
HDFC Bank Customers Alert: Key Services To Remain Unavailable On These Two Days This Week
Last Updated: HDFC Bank informs customers that customer care services, including WhatsApp chat banking and SMS banking will remain unavailable for 7 hours. HDFC Bank Customers Alert: India's largest private lender, HDFC Bank, has issued an important advisory to its customers on the unavailability of customer care services, including chat banking on WhatsApp and SMS banking, for two consecutive days due to system maintenance work. The bank as reported by Economic Times said that the customer service will remain unavailable from August 22, 2025, 11:00 pm IST to August 23, 2025, 6:00 am IST. What's Impacted vs. What's Not During Downtime? During the service maintenance phase, customer care services such as phone banking IVR, email, and social media, chat banking on WhatsApp, and SMS banking will be unavailable, except for the toll-free number for hot listing accounts and cards. Customers need to worry on the hindrance of banking services as they will work as usual. So customers can use PhoneBanking Agent services, HDFC Bank Netbanking, HDFC Bank MobileBanking, PayZapp, and MyCards. HDFC Net Banking Key Features of HDFC Net Banking Account Management: Check account balance, view transaction history, and download statements. Fund Transfers: Perform NEFT, RTGS, IMPS, or intra-bank transfers. Bill Payments: Pay utility bills (electricity, water, gas), credit card bills, and mobile recharges. Investment Services: Manage fixed deposits, mutual funds, and other investments. Loan Management: View loan details, pay EMIs, or apply for loans. FASTag Recharge: Recharge your FASTag account for seamless toll payments. Security: Multi-factor authentication and secure encryption protect your transactions. How to Use HDFC Net Banking tags : HDFC bank view comments Location : New Delhi, India, India First Published: News business » banking-finance HDFC Bank Customers Alert: Key Services To Remain Unavailable On These Two Days This Week Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy. Loading comments...
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Business Standard
5 days ago
- Business
- Business Standard
HDFC Bank to pause phone, SMS and WhatsApp banking overnight on Aug 22-23
HDFC Bank on Friday announced a planned system maintenance window that will affect select customer service channels later this month. The maintenance will take place from 11:00 PM IST on August 22, 2025, to 6:00 AM IST on August 23, 2025 — a total of seven hours. During this period, Customer Care services such as Phone Banking IVR, Email support, Social Media channels, ChatBanking on WhatsApp, and SMS Banking will be unavailable, except for the toll-free number dedicated to hotlisting bank accounts and cards in case of loss or fraud. However, customers can continue to access PhoneBanking Agent services, as well as digital channels including HDFC Bank NetBanking, MobileBanking, PayZapp, and MyCards for their transactions. The bank stated that the scheduled maintenance is part of ongoing efforts to enhance system efficiency and improve the overall banking experience. HDFC Bank expressed appreciation for customer cooperation, assuring that the upgrades will help improve service reliability in the future.
Time of India
05-06-2025
- Business
- Time of India
HDFC Bank UPI and other services won't be available on this date: Check details here
HDFC Bank has scheduled essential system maintenance on June 8, 2025 to improve customer experience and upgrade banking infrastructure. During this period, several digital banking services, including UPI transactions, will be temporarily unavailable for customers, the bank informed its customers via mail. 'It is important to note that during this period, UPI services linked to HDFC bank will not be available. We recommend using the PayZapp wallet during this time,' the company said in a statement. When will HDFC Bank services be unavailable on June 8, 2025? The maintenance window will last for four hours from 2:30 AM to 6:30 AM IST on June 8, 2025. UPI services linked to HDFC Bank accounts will be unavailable during the maintenance window. This means customers won't be able to send or receive money via UPI during that time. Play Video Pause Skip Backward Skip Forward Unmute Current Time 0:00 / Duration 0:00 Loaded : 0% 0:00 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 1x Playback Rate Chapters Chapters Descriptions descriptions off , selected Captions captions settings , opens captions settings dialog captions off , selected Audio Track default , selected Picture-in-Picture Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. HDFC Bank Credit Card lounge access: Now you can access these airport lounges via Tata Neu Infinity credit card by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch vàng CFDs với mức chênh lệch giá thấp nhất IC Markets Đăng ký Undo Which services will be unavailable during scheduled downtime on June 8, 2025? During the scheduled maintenance period, several key HDFC Bank services will be temporarily unavailable. These include access to net banking and the mobile banking app, along with viewing or managing account-related details and deposits. Additionally, fund transfer services such as UPI, IMPS, NEFT, and RTGS will be affected. Merchant payments linked to HDFC Bank accounts and the instant account opening process will also be unavailable during this time. However, the bank has recommended using its PayZapp wallet for all your transactions during this time. What is PayZapp? HDFC Bank's PayZapp is an online payment app that doubles as a digital wallet and a virtual card. You can use PayZapp to pay for online and offline services like paying bills, sending money, shopping online, etc., without having to use your bank account or cards. Live Events What is the transaction limit on PayZapp? The PayZapp transactions limits are Rs 10,000 per month for non-KYC Accounts and Rs 200,00 per month for KYC-compliant customers. A bank's announcement of UPI maintenance can cause a number of issues for HDFC Bank customers, particularly given UPI (Unified Payments Interface) is now extensively linked into daily transactions in India. Common problems users experience during UPI outages are: Failed transactions Payments might be unsuccessful or appear as pending Errors like "Transaction failed due to technical error" or "Bank server not responding" may appear. Delayed refunds Refunds could take hours or days to process if money is deducted but the transaction fails, which could be stressful or inconvenient. Inability to receive funds UPI might not let users check their account balance. Delayed or failing incoming payments will impact small businesses or freelancers. Axis Bank credit card downtime Axis Bank has also announced a scheduled maintenance window that will temporarily affect credit card transactions on June 6, 2025. The bank informed its customers via text message stating, 'Due to maintenance downtime, you will be unable to transact with Axis Bank Credit Card/s on 06-06-25 from 02:00 AM to 02:45 AM IST. Regret any inconvenience.'
Time of India
02-06-2025
- Business
- Time of India
From rent payments to gaming spends: HDFC Bank revises transaction fees and reward limits from July 1, 2025
HDFC Bank , the country's largest private sector lender in terms of market capitalisation, has announced that it will implement key changes to its credit card fee structure and rewards program. The new charges, effective July 1, 2025, have been introduced for rent payments, online gaming, and wallet loading. The bank also revised limits on reward point accrual for insurance transactions. Rent payment transactions A fee of 1% will be levied on all rent payment transactions. This fee will be calculated on the total amount transacted and will be capped at Rs 4,999 per month. Also read: No airport lounge access, higher cashback on Myntra from June 20, 2025: Check Axis Bank Credit card changes by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like War Thunder - Register now for free and play against over 75 Million real Players War Thunder Play Now Undo Online skill-based gaming In the case of online skill-based gaming, a 1% fee will also be applicable on total gaming spends exceeding Rs 10,000 in a calendar month. This charge will be applied to the full amount spent on such transactions within the month, with a maximum fee limit of Rs 4,999 per transaction. Wallet loading transactions Live Events Similarly, for wallet loading transactions, excluding PayZapp, a 1% fee will be charged on monthly spends that exceed Rs 10,000. The fee will apply to the cumulative wallet loading amount in the calendar month and will be capped at Rs 4,999 per transaction. Also read: Kotak Mahindra Bank to levy new 1% fee on high fuel spends from June 1; check if your credit card is affected What is Payzapp? PayZapp is an online payment app offered by HDFC Bank. It allows users to make various payments, including bill payments, money transfers, and online shopping, without needing a bank account or credit/debit cards. Reward point accrual for insurance transactions Reward point accrual for insurance transactions will be subject to new monthly caps. Infinia and Infinia Metal Edition cards will allow up to 10,000 points per month, while Diners Black, Diners Black Metal, H.O.G Diners Club, and BizBlack Metal Cards will be limited to 5,000 points monthly. According to the HDFC Bank MITC (Most Important Terms and Conditions), "W.e.f. December 20, 2019, reward points accrued for insurance transactions will have a maximum cap of Rs 5,000 per day for Infinia, Infinia (Metal Edition), Diners Black Metal Edition, Diners Black cards, H.O.G Diners Club & BizBlack Metal Card and Rs 2,000 per day for all other credit cards. This will be valid till June 30, 2025." Other credit cards All other HDFC Bank credit cards will have a cap of 2,000 reward points per month for insurance-related spends. NO capping on these credit cards However, there will be no capping on Marriott Bonvoy Points for insurance transactions made using the Marriott Bonvoy HDFC Bank Credit Card. No reward or cash points on these transactions It is also important to note that, effective the same date, online skill-based gaming transactions will no longer be eligible for earning Reward Points or CashPoints on any HDFC credit card. Lounge access details from June 10, 2025 With effect from June 10, 2025, HDFC Bank has updated its lounge access guidelines for Tata Neu Infinity and Tata Neu Plus credit cardholders. The new regulations state that domestic lounge admission cannot be obtained by directly using a credit card in a lounge; instead, qualified consumers will get lounge vouchers based on their quarterly spending milestones.
