HDFC Bank Customers Alert: Key Services To Remain Unavailable On These Two Days This Week
HDFC Bank informs customers that customer care services, including WhatsApp chat banking and SMS banking will remain unavailable for 7 hours.
HDFC Bank Customers Alert: India's largest private lender, HDFC Bank, has issued an important advisory to its customers on the unavailability of customer care services, including chat banking on WhatsApp and SMS banking, for two consecutive days due to system maintenance work. The bank as reported by Economic Times said that the customer service will remain unavailable from August 22, 2025, 11:00 pm IST to August 23, 2025, 6:00 am IST.
What's Impacted vs. What's Not During Downtime?
During the service maintenance phase, customer care services such as phone banking IVR, email, and social media, chat banking on WhatsApp, and SMS banking will be unavailable, except for the toll-free number for hot listing accounts and cards.
Customers need to worry on the hindrance of banking services as they will work as usual. So customers can use PhoneBanking Agent services, HDFC Bank Netbanking, HDFC Bank MobileBanking, PayZapp, and MyCards.
HDFC Net Banking
Key Features of HDFC Net Banking
Account Management: Check account balance, view transaction history, and download statements.
Fund Transfers: Perform NEFT, RTGS, IMPS, or intra-bank transfers.
Bill Payments: Pay utility bills (electricity, water, gas), credit card bills, and mobile recharges.
Investment Services: Manage fixed deposits, mutual funds, and other investments.
Loan Management: View loan details, pay EMIs, or apply for loans.
FASTag Recharge: Recharge your FASTag account for seamless toll payments.
Security: Multi-factor authentication and secure encryption protect your transactions.
How to Use HDFC Net Banking
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