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IITians develop digital platform to address Gurgaon civic issues
IITians develop digital platform to address Gurgaon civic issues

Time of India

time16 hours ago

  • Business
  • Time of India

IITians develop digital platform to address Gurgaon civic issues

Gurgaon: Unhappy with broken roads and poor civic amenities in the city, a group of young IITians, who have made Gurgaon their home, developed a digital system to report civic issues like broken roads and stray cattle menace to. Users can open the website the group has developed ( and upload pictures of the issue they would like to report along with location tags. The system does not require citizens to reveal their identity or details in order to report issues. After the photos are uploaded, AI agents map and route each complaint to the department concerned. An admin dashboard for district officials provides colour-coded priority tracking (high, medium, low), helping them address issues faster. You Can Also Check: Gurgaon AQI | Weather in Gurgaon | Bank Holidays in Gurgaon | Public Holidays in Gurgaon | Gold Rates Today in Gurgaon | Silver Rates Today in Gurgaon Moreover, the Haryana govt, which is facing criticism over poor public redress system, has said the tech should be integrated with the govt's system and a provision should be made to monitor complaints from Chandigarh. The announcement was made at a meeting between the group behind the platform and Rajesh Khullar, chief principal secretary to the chief minister of Haryana in the city on Monday. Pravin Kaushal, an IIT alumnus, said the idea behind the system is to give back to the city which has now become his home. "Many IITians are working in Gurgaon's tech and startup ecosystem and they want to contribute to the betterment of the city," he said, adding that they want to develop transformative collaboration between govt, startups, and civic leaders. Pointing out that RaastaFix is a citizen-driven platform, he said issues can be reported on it in 30 seconds. Each report is geo-tagged, time-stamped, and instantly shared with GMDA, MCG, NHAI, PWD, RWAs, MLAs, and councillors — ensuring faster action, he added. Vinay Krishna Gupta, founder and CEO of Antino, the product development company which took a lead in the project, said as a Gurgaon resident, he did not know which department to approach to report issues like potholes, sewage, or garbage collection. "RaastaFix makes it simple — I can just upload a photo, and the system automatically routes the complaint to the right authority. I don't even have to share my name or number, and I know my complaint is being tracked. It gives people like me a voice and ensures the govt can respond faster," said Gupta. Saurabh Mishra, a resident of Sector 50, said the multiple agencies working in Gurgaon make it confusing for the residents to find out which roads come under which agency. "A common platform for raising the civic issues will be a great help; I hope the authorities will pay attention to the reports and fix the issues raised on the platform," said Mishra. Stay updated with the latest local news from your city on Times of India (TOI). Check upcoming bank holidays , public holidays , and current gold rates and silver prices in your area.

RaastaFix App puts Gurugram's civic woes on the digital map
RaastaFix App puts Gurugram's civic woes on the digital map

Hindustan Times

time16 hours ago

  • Business
  • Hindustan Times

RaastaFix App puts Gurugram's civic woes on the digital map

In a move to tackle Gurugram's civic issues, an app has been launched allowing citizens to directly report complaints to civic agencies. Developed by Antino, the app features a colour-coded status tracker which allows citizens to monitor progress in real time. launched five days ago, allows residents to report potholes, garbage, or waterlogging in under 30 seconds. Each complaint is geo-tagged, time-stamped, and automatically forwarded to civic agencies, including the Gurugram Metropolitan Development Authority (GMDA), Municipal Corporation of Gurugram (MCG), NHAI, PWD, RWAs, MLAs, and councillors. Developed by Antino, the app features a colour-coded status tracker which allows citizens to monitor progress in real time. The idea is to create a digital pothole registry and waterlogging map for Gurugram. 'Within seconds of uploading a picture, all stakeholders will get alerts with exact locations and images. One click, one culture shift at a time, the app aims to bring everyone on the same page,' said Pravin Kaushal, advisor at Antino. Antino Founder and CEO Vinay Krishna Gupta said the app aims to blend civic-tech with AI to address immediate infrastructure challenges and long-term technology goals. 'We are building a local model where potholes, flooding, and waste management are tackled through citizen participation while laying the foundation for AI-driven governance, smart city data systems, and talent development,' he said. Kaushal said, 'We must act before the next monsoon. Gurgaon needs revolutionary municipal reforms. Flooding is tied to two factors — civil engineering and preventive measures. We are working hand in hand with agencies on the latter, and invite VCs, founders, and civic leaders to join us in building a sovereign AI future for the city,' he said. The initiative has also drawn the attention of senior officials. At a recent meeting at the Haryana Institute of Public Administration (HIPA), Chief Principal Secretary to CM Rajesh Khullar asked the RaastaFix team to integrate five key civic verticals into their portal — sanitation, construction and demolition (C&D) waste, stray animals, potholes, and sewer/flooding. Complementing the app is Gurugram Rising, another forum led by Kaushal—that aims to catalyse deep-tech collaboration and policy dialogue. He has been hosting weekly meetings across Sohna, Dwarka Expressway, Golf Course, and Manesar, drawing more than 100 participants, including over 65 startup founders and 15 venture capitalists. 'My goal is to make India a sovereign leader in AI — not just a consumer but a creator of frontier technology. Gurgaon Rising is about bringing talent, capital, and mission together to build that future,' said Kaushal. The initiative aligns closely with the Ministry of Electronics and IT's IndiaAI Mission, which focuses on using AI to drive economic growth, improve governance, and foster societal progress. 'This is a microcosm of what's possible when civic innovation and national technology strategy unite — cleaner cities, smarter governance, and a stronger AI future for India,' said Radhakanth Kodukula, CTO of Antino. With civic bodies struggling to keep pace with Gurugram's rapid urbanisation, residents and innovators alike believe such partnerships can bridge gaps in governance. From fixing potholes to preventing urban flooding, Gurugram's experiment with civic-tech and AI may well become a model for other cities.

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