Latest news with #ProductoftheYearAwards
Yahoo
29-04-2025
- Business
- Yahoo
ibex AI Solutions Win 2025 Product of the Year Awards from CUSTOMER Magazine
Wave iX Translate and Wave iX AI Virtual Agent Earn Top Honors for Customer Experience Excellence ibex AI Solutions Win 2025 CUSTOMER Magazine's Product of the Year Awards WASHINGTON, April 29, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that ibex Wave iX Translate and ibex Wave iX AI Virtual Agent have each earned the 2025 Product of the Year Award from TMC's CUSTOMER Magazine, for helping clients improve the customer experience. 'We are proud to be recognized by CUSTOMER Magazine with Product of the Year Awards for both ibex Wave iX Translate and ibex Wave iX AI Virtual Agent,' said ibex Carl O'Neil, EVP and GM Wave iX, Augment, and ibex CX at ibex. "Generative AI is reshaping CX, and ibex is at the forefront of this evolution with transformative AI solutions that deliver game-changing results for our clients. Our experience managing hundreds of millions of customer interactions for the top brands across major industries and unmatched business insights capabilities make ibex the ideal CX partner to ensure your digital transformation success." ibex takes a solutions-driven approach to align with specific business needs and deliver real solutions for transformative outcomes. Leveraging ibex Wave iX Translate, agents and customers speak or type in their native language, which is then translated in real-time for understanding by both parties. This AI-powered solution enables two-way conversation in over 150 languages, improving communications and allowing CX organizations to better serve customers effectively, efficiently and cultivate stronger connections. With ibex Wave iX AI Virtual Agent, ibex offers a sophisticated AI solution designed for seamless and scalable automated customer and brand interactions. It provides AI-driven voice and text conversations that are customized to align with a brand's persona and specific business needs. ibex Wave iX AI Virtual Agent offers human-like, infinitely scalable, and hyper-personalized customer experiences while integrating seamlessly with existing agent support systems to facilitate swift escalation and efficient resolution of more complex customer issues. ibex Wave iX Translate and ibex Wave iX AI Virtual Agent are groundbreaking AI-driven, digital-first customer experience solutions within the ibex Wave iX solution suite, which leverages cutting-edge Generative AI technology to deliver the next generation of AI and agent-assisted customer experience. 'On behalf of TMC and CUSTOMER Magazine, I'm thrilled to recognize ibex with two 2025 Product of the Year Awards,' said Rich Tehrani, CEO of TMC. 'ibex has clearly earned its place among the industry's top solutions, and I'm eager to see how ibex continues to innovate and lead in 2025 and beyond.' About ibex ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 31 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world's leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 31,000 employees together with industry-leading technology, including its AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at and connect with us on LinkedIn. About CUSTOMER Magazine TMC's CUSTOMER magazine, originally launched in 1982 as Telemarketing magazine, remains the go-to resource for news, insights, and strategies that elevate customer engagement across all channels. Each issue explores the latest advancements in AI-powered CX, omnichannel communication, agent enablement, customer journey analytics, conversational AI, automation, mobile and cloud-based solutions, workforce optimization, and more. For additional information, please visit About TMC TMC provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at and follow @tmcnet on Facebook, LinkedIn, and X. Media Contact: Dan A photo accompanying this announcement is available at
Yahoo
06-02-2025
- Business
- Yahoo
EnsembleIQ's Product of the Year Canada Announces 2025 Award Winners
The Largest Consumer Survey of Product Innovation Reveals Winners in 43 CategoriesTORONTO, Feb. 06, 2025 (GLOBE NEWSWIRE) -- EnsembleIQ's Product of the Year Canada, the largest consumer-voted, globally recognized award for product innovation, today announces the winners of the 2025 Product of the Year Awards. With winners across 43 distinct categories, the products are awarded Product of the Year for outstanding innovation through a national survey of 4,000 Canadian shoppers conducted by Kantar, a global leader in consumer research. 'In the evolving consumer landscape of 2025, the value of Product of the Year continues to prove itself to be a beacon of truth to shoppers. Consumers now have the most access we have ever seen to products and services with the marketplace becoming increasingly dynamic. Retailers are leveraging strategic partnerships and tapping into the growing influence of retail media to amplify their products' reach and impact.' The Product of the Year seal has become a trusted emblem of quality, standing out in a crowded market where consumers value credibility. 'Winning this distinction is more than an accolade—it's a launchpad that connects brands with savvy, value-driven shoppers. As we've seen this year, it's the products that embrace smart functionality, eco-conscious designs, and innovative ingredients that truly resonate,' notes Mike Nolan, Global CEO of Product of the Year Management. With the distinctive Product of the Year red seal that is globally recognized as a vote of confidence from consumers, shoppers can easily cut through the clutter and trust that these products demonstrate the utmost innovation in their respective categories. From sustainability, personal care, and household essentials to the latest food and beverage options and beyond, the winners of the 2025 Product of the Year Canada Award include: Baked Goods | Snack Factory® Pretzel Crisps® Milk Chocolate Crunch (155 g) – Campbell Company of Canada Better For You Snacks | Canadian Rangeland Bison Steak Bites – Canadian Rangeland Bison Better-for-you Beverage | Mio Energy & Mio Hydrate Powder Drink Mix – Kraft Heinz Canada Bread & Bagels | VILLAGGIO® RUSTICO™ Harvest Multigrain – Bimbo Canada Candy / Confectionary | EXCEL® Refreshers – Mars Canada Cereal | Kellogg's® Mini-Wheats® Low Sugar – WK Kellogg Canada Corp. Chips | RITZ Baked Chips Sour Cream & Onion – Mondelēz Canada Chocolate | Cadbury Golden – Mondelēz Canada Coffee | Van Houtte® Brew over Ice – Keurig Dr Pepper Canada Coffee Maker | K-Brew+Chill – Keurig Dr Pepper Canada Cold Foam Product | International Delight Cold Foam – Danone Canada Crackers | Crispers Smokey Bacon – Mondelēz Canada Egg Product | Naturegg® Omega Plus Solar Free Range – Burnbrae Farms Limited Face Care | NIVEA LUMINOUS630® Dark Spot Solution Advanced Serum – Beiersdorf Canada Inc. Frozen Appetizers | Western Family Hot Honey Pretzel Coated Cheese Bites – Pattison Food Group Frozen Meals | Crave Global Cravings Frozen Meals – Kraft Heinz Canada Functional Shot | Bio-K+ Active Probiotic Shot – Bio-K+, a Kerry Company Health & Wellness | Transitions® GEN S™ – Transitions Optical Healthy Kids Snacks | GoGo squeeZ® Apple Cinnamon and Apple Cherry Vanilla – Groupe Bel Canada Inc. Healthy Snacks | Protein Candy Classic Fruit - Sour – Protein Candy Household Appliance | Shark Cordless Detect Pro 1.3L Auto-Empty System with QuadClean Multi-Surface Brushroll – Shark Canada Ice Cream | KitKat Bars – Nestlé Canada Large Appliance | KitchenAid® Multifunction Over-the-Range Microwave Oven with Infrared Sensor Modes – Whirlpool Canada Limited Edition or Seasonal Product | Zavida 24 Days of Coffee Advent Calendar – Zavida Coffee Roasters Mattress | Sealy Posturepedic® Plus Eurotop – Sealy Canada Ltd. Mattress-in-a-Box | Wave Hybrid Snow Mattress – Casper Canada Men's Grooming | OneBlade First Shave – Philips Canada Oral Care | Colgate® PerioGardSF Gum Care + Enamel Rebuild Toothpaste – Colgate-Palmolive OTC Remedies | TUMS Chewy Bites with Gas Relief – Haleon Canada ULC Pet Food | Go! Solutions Hairball Control + Urinary Care – Petcurean Plant-Based Cheese | The Laughing Cow Plant Based Garlic & Herbs – Groupe Bel Canada Inc. Ready-to-Eat Meals | Ben's Original™ Street Food – Mars Canada Refrigerator | KitchenAid® 4-Door Refrigerator with Flexible Temperature Zone in PrintShield Finish – Whirlpool Canada Savoury Snacks | Black Diamond Cheestrings X-Treme Pizza & Nacho – Lactalis Canada Skin Care | Bio-Oil® Body Lotion – Advanced Innovations Inc. Smart Range | Whirlpool 30-inch Smart Electric Range with Air Cooking Technology, WipeClean™ Coating, Steam/Self Cleaning, Rapid Preheat 5.3 CuFt Capacity – Whirlpool Canada Snacks | OREO Maple Creme – Mondelēz Canada Soups & Sauces | Heinz Pickle Ketchup – Kraft Heinz Canada Sour Gummy Candy | SOUR PATCH KIDS Strawberry – Mondelēz Canada Sustainable Product | Terrabrae™ Soil Enhancer – Burnbrae Farms Limited Sweet Gummy Candy | Nerds Berry Gummy Clusters – Ferrara Candy Company Sweet Treats | Chips Ahoy! Caramilk – Mondelēz Canada Zero Sugar Carbonated Beverage | Dr Pepper® Zero Sugar – Keurig Dr Pepper Canada The 2025 Product of the Year Canada winners will be highlighted nationally in a segment of The Morning Show on Global, on February 13 at 9:00 a.m., hosted by Carolyn MacKenzie and Jeff McArthur. In addition, the 2024 winners will be featured in video pre-rolls that will run on the GlobalTV app and PlutoTV, across targeted content from some of Corus' premium brands. Winning products will be part of a returning campaign on Flipp, the one-stop marketplace for everyday savings and deals, Elle Canada, the renowned fashion and lifestyle brand and in Walmart Canada Stores, the leading Canadian omnichannel retailer. Winners also receive premium coverage from EnsembleIQ, North America's leading source of insightful information and actionable connections in retail, technology, consumer goods, healthcare and hospitality, including Canadian Grocer and Convenience Store News Canada. For additional information about the 2025 Product of the Year Canada winners, visit and follow along on social media with #POYCanada2025 on Instagram, Facebook, LinkedIn and X. About EnsembleIQ:EnsembleIQ is the premier resource of actionable insights and connections powering business growth throughout the path to purchase. We help retail, technology, consumer goods, healthcare and hospitality professionals make informed decisions and gain a competitive advantage. EnsembleIQ delivers the most trusted business intelligence from leading industry experts, creative marketing solutions and impactful event experiences that connect best-in-class suppliers and service providers with our vibrant business-building communities. To learn more about EnsembleIQ, visit About Product of the Year:Product of the Year is the largest consumer-voted, globally recognized award for product innovation. Established 38 years ago, POY currently operates in over 45 countries with the same purpose: guide consumers to the best products in their market and reward manufacturers for quality and innovation. Product of the Year winners are backed by the votes of 4,000 consumers in a national representative study conducted by research partner Kantar, a global leader in consumer research. The award is a powerful merchandising program for marketers proven to increase product sales, distribution, and awareness. Winning products announced in February of each year are included in Product of the Year's national marketing program and receive the right to use the Product of the Year honor and logo in their own marketing and sales communications for two years. For more information, visit About Kantar:Kantar is the world's leading marketing data, insight, and consultancy company. We know more about how people live, feel, shop, vote, watch, and post worldwide than any other company. Working across the entire sales and marketing lifecycle, we help brands uncover growth in an extraordinary world. Kantar is part of WPP and its services are employed by over half of the Fortune 500 companies in 100 countries. Media ContactAndrea PhillsBrand Manager, Product of the Year Canadaaphills@ A photo accompanying this announcement is available at in to access your portfolio
