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Time of India
9 hours ago
- Business
- Time of India
AI, GCCs new waves of growth and not a threat, says Nilekani
Bengaluru: Infosys chairman Nandan Nilekani believes global capability centres (GCCs) are no longer competitors but key clients in artificial intelligence. He feels GCCs have transformed from mere cost-saving centres into innovation hubs. "Both AI and GCCs are new waves of growth and not a threat. The current wave of GCCs is not about cost arbitrage, it's about innovation arbitrage," Nilekani said at the company's 44th annual general meeting (AGM) held virtually on Wednesday. "There are quite a few companies setting up AI/ML centres as GCCs, and we are helping many of them in this regard. This means that GCCs are no longer competitors, they're critical clients for us on AI," he added. Infosys recently expanded its capabilities with a full-fledged GCC practice and appointed Deval Shah, the former MD and country head of India for of Danske IT and Support Services India, as its leader. In an internal note to employees, Infosys said that as part of Project Altius, one of its key growth priorities is to win more business from GCCs. You Can Also Check: Bengaluru AQI | Weather in Bengaluru | Bank Holidays in Bengaluru | Public Holidays in Bengaluru Responding to a question on AI's impact on the workforce, Nilekani said Infosys, as a digital-native firm, sees AI driving cultural and operational shifts across work, workplace, and workforce. "As of today, we have over 2,75,000 employees who are trained in AI at different levels of proficiency. Over 20,000 of our employees are using GitHub for coding. We are also investing in adding more AI builders and AI masters. " Despite macroeconomic challenges, Nilekani said he is confident of Infosys' positioning both on cost takeout deals and opportunities in discretionary spending. Infosys said it's working on 400 GenAI projects. "We are going from case-based to AI-led transformations where AI becomes a centre of where the change is coming. We've developed over 200 agents within Infosys, and these agents are working with clients. We have 10 million lines of code. We built four small language models. These are foundation models focused specifically on the financial services industry, IT operations, and cyber security," Salil Parekh, CEO, Infosys said. Nilekani also said supply chains will continue to shift as tariffs become another form of arbitrage. "As geopolitics becomes front and centre in our lives, we are having to take cognizance of the world not as one single global market but as fragmented blocs and countries. This means making strategic choices and even navigating between these blocs." He also said that with bilateral and regional trade rules emerging as dominant forces, there is a clear need to accelerate supply chain diversification. Add to this the new uncertainty that AI adoption is creating," he added.
Time of India
10 hours ago
- Business
- Time of India
'GCCs no longer competitors, they're key clients for Infosys': Infosys chairman Nandan Nilekani
BENGALURU: Infosys chairman Nandan Nilekani believes global capability centres (GCCs) are no longer competitors but key clients in artificial intelligence. He feels GCCs have transformed from mere cost-saving centres into innovation hubs. "Both AI and GCCs are new waves of growth and not a threat. The current wave of GCCs is not about cost arbitrage, it's about innovation arbitrage," Nilekani said at the company's 44th annual general meeting (AGM) held virtually on Wednesday. "There are quite a few companies setting up AI/ML centres as GCCs, and we are helping many of them in this regard. This means that GCCs are no longer competitors, they're critical clients for us on AI," he added. Infosys recently expanded its capabilities with a full-fledged GCC practice and appointed Deval Shah, the former MD of Danske IT and Support Services India, as its leader. In an internal note to employees, Infosys said that as part of Project Altius, one of its key growth priorities is to win more business from GCCs. Responding to a question on AI's impact on the workforce, Nilekani said Infosys, as a digital-native firm, sees AI driving cultural and operational shifts across work, workplace, and workforce. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch vàng CFDs với sàn môi giới tin cậy IC Markets Tìm hiểu thêm Undo "As of today, we have over 2,75,000 employees who are trained in AI at different levels of proficiency. Over 20,000 of our employees are using GitHub for coding. We are also investing in adding more AI builders and AI masters. " Despite macroeconomic challenges, Nilekani said he is confident of Infosys' positioning both on cost takeout deals and opportunities in discretionary spending. Nilekani also said supply chains will continue to shift as tariffs become another form of arbitrage. With trade rules emerging as dominant forces, there is a need to accelerate supply chain diversification, Nilekani insisted. Stay informed with the latest business news, updates on bank holidays and public holidays . AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Time of India
21-04-2025
- Business
- Time of India
Infosys expands GCC practice, ropes in Deval Shah to lead
BENGALURU: Infosys is expanding its capabilities with a full-fledged global capability centre (GCC) practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader, sources told TOI. Shah is currently the VP and delivery head at Infosys. Two years ago, Infosys won a $454-million contract from Danske Bank. As part of this, Infosys acquired Danske Bank's IT centre in India, which employs 1,400 professionals. Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. Infosys is accelerating the bank's technology transformation, optimising their access to talent and capabilities, and improving productivity. In an internal note to employees, Infosys stated that as part of Project Altius , one of its key growth priorities is to win more business from GCCs. "The GCC market is expanding rapidly, offering opportunities for both multi-year transformation deals for setting up new GCCs (BOT (build, operate and transfer), assisted captives, JVs, etc.) and providing embedded support for scaling up existing ones," the note said. It also mentioned that the firm is witnessing strong momentum in their deal pipeline, with multiple deals requiring support in solutioning and other support functions, e.g. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Google Brain Co-Founder Andrew Ng, Recommends: Read These 5 Books And Turn Your Life Around Blinkist: Andrew Ng's Reading List Undo , commercials, legal, tax compliance, etc. "In that context, to enhance our capabilities in setting up GCCs and in line with industry best practices, we are excited to announce the launch of Infosys' GCC practice, expanding the existing COE (centre of excellence) into a full-fledged practice," the note showed. When TOI asked Infosys CEO Salil Parekh about the extended scope on GCCs, he said the company is working very closely with GCCs and clients, either to help set up or scale different models. "Recently, we announced a very large win in GCC with a services business and with an airline business. So we feel quite good." In Jan, TOI reported that Infosys is setting up a GCC for Lufthansa in Bengaluru as part of the nearly $300 million IT contract renewed with the German airline. This GCC aims to enhance Lufthansa Group's software and product development as well as increase support for its products for the external airline market customers. Recently, Cognizant appointed Sailaja Josyula as the global head of its GCC service line. Based in Hyderabad, she will oversee the execution of Cognizant's global GCC strategy, establishing and leading a cross-functional team. Josyula returned to Cognizant after a brief stint at EY. Cognizant CEO Ravi Kumar told TOI in a recent interview that GCCs are not adversaries, and Cognizant is beginning to work actively with them to do some parts of their work. Stay informed with the latest business news, updates on bank holidays and public holidays . Master Value & Valuation with ET! Learn to invest smartly & decode financials. Limited seats at 33% off – Enroll now!
Time of India
21-04-2025
- Business
- Time of India
Infosys expands GCC practice, ropes in Shah as new GCC head
Infosys is expanding its capabilities with a full-fledged global capability centre (GCC) practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader, sources told TOI. Shah is currently the VP and delivery head at Infosys. Two years ago, Infosys won a $454-million contract from Danske Bank. As part of this, Infosys acquired Danske Bank's IT centre in India, which employs 1,400 professionals. Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. Infosys is accelerating the bank's technology transformation, optimising their access to talent and capabilities, and improving productivity. In an internal note to employees, Infosys stated that as part of Project Altius , one of its key growth priorities is to win more business from GCCs. 'The GCC market is expanding rapidly, offering opportunities for both multi-year transformation deals for setting up new GCCs (BOT (build, operate and transfer), assisted captives, JVs, etc.) and providing embedded support for scaling up existing ones,' the note said. It also mentioned that the firm is witnessing strong momentum in their deal pipeline, with multiple deals requiring support in solutioning and other support functions, e.g. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Free P2,000 GCash eGift UnionBank Credit Card Apply Now Undo , commercials, legal, tax compliance, etc. 'In that context, to enhance our capabilities in setting up GCCs and in line with industry best practices, we are excited to announce the launch of Infosys' GCC practice, expanding the existing COE (centre of excellence) into a full-fledged practice,' the note reviewed by TOI showed. When TOI asked Infosys CEO Salil Parekh about the extended scope on GCCs, he said the company is working very closely with GCCs and clients, either to help set up or scale different models. 'Recently, we announced a very large win in GCC with a services business and with an airline business. So we feel quite good.' In January, TOI reported that Infosys is setting up a GCC for Lufthansa in Bengaluru as part of the nearly $300 million IT contract renewed with the German airline. This GCC aims to enhance Lufthansa Group's software and product development as well as increase support for its products for the external airline market customers. Recently, Nasdaq-listed Cognizant appointed Sailaja Josyula as the global head of its GCC service line. Based in Hyderabad, she will oversee the execution of Cognizant's global GCC strategy, establishing and leading a cross-functional team. Josyula returned to Cognizant after a brief stint at EY. Cognizant CEO Ravi Kumar told TOI in a recent interview that GCCs are not adversaries, and Cognizant is beginning to work actively with them to do some parts of their work. He said he set up a team to cater to GCCs. 'I'm doing 10 GCC deals -- we are setting up GCCs for companies and developing microservices for them. Many GCCs are in engineering and in operations, which was not outsourced for a long time. Now that it is coming all the way to India, it is open for partners to be a part of it. Which means the addressable spend is going to change.' Take US financial services player Citizens Financial Group. It set up its GCC in Hyderabad in partnership with Cognizant and is expected to create around 1,000 high-value jobs by next year. Wipro is also understood to have set up a dedicated GCC service line. However, Wipro CEO Srini Pallia didn't confirm the development at the earnings press conference. Responding to TOI's question, Pallia said, GCCs are strategic, and clients are not just focused on build, operate, and transfer but also transform. 'We want to transform as part of that, and the clients are looking out for experience and expertise. Having said that, different clients have different ways of running their BOTs. But what's important for us is the opportunities to help them set up their GCCs. The other one is to partner with GCC because of the kind of innovation and investments that we do on the engineering side, they want to leverage that as well. We are going to be part of their ecosystem,' he said. Stay informed with the latest business news, updates on bank holidays and public holidays . Master Value & Valuation with ET! Learn to invest smartly & decode financials. Limited seats at 33% off – Enroll now!
