Infosys expands GCC practice, ropes in Shah as new GCC head
Infosys is expanding its capabilities with a full-fledged global capability centre (GCC) practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader, sources told TOI.
Shah is currently the VP and delivery head at Infosys. Two years ago, Infosys won a $454-million contract from Danske Bank. As part of this, Infosys acquired Danske Bank's IT centre in India, which employs 1,400 professionals.
Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. Infosys is accelerating the bank's technology transformation, optimising their access to talent and capabilities, and improving productivity.
In an internal note to employees, Infosys stated that as part of
Project Altius
, one of its key growth priorities is to win more business from GCCs. 'The GCC market is expanding rapidly, offering opportunities for both multi-year transformation deals for setting up new GCCs (BOT (build, operate and transfer), assisted captives, JVs, etc.) and providing embedded support for scaling up existing ones,' the note said. It also mentioned that the firm is witnessing strong momentum in their deal pipeline, with multiple deals requiring support in solutioning and other support functions, e.g.
by Taboola
by Taboola
Sponsored Links
Sponsored Links
Promoted Links
Promoted Links
You May Like
Free P2,000 GCash eGift
UnionBank Credit Card
Apply Now
Undo
, commercials, legal, tax compliance, etc. 'In that context, to enhance our capabilities in setting up GCCs and in line with industry best practices, we are excited to announce the launch of Infosys' GCC practice, expanding the existing COE (centre of excellence) into a full-fledged practice,' the note reviewed by TOI showed.
When TOI asked Infosys CEO Salil Parekh about the extended scope on GCCs, he said the company is working very closely with GCCs and clients, either to help set up or scale different models.
'Recently, we announced a very large win in GCC with a services business and with an airline business. So we feel quite good.' In January, TOI reported that Infosys is setting up a GCC for Lufthansa in Bengaluru as part of the nearly $300 million IT contract renewed with the German airline.
This GCC aims to enhance Lufthansa Group's software and product development as well as increase support for its products for the external airline market customers.
Recently, Nasdaq-listed Cognizant appointed Sailaja Josyula as the global head of its GCC service line. Based in Hyderabad, she will oversee the execution of Cognizant's global GCC strategy, establishing and leading a cross-functional team. Josyula returned to Cognizant after a brief stint at EY. Cognizant CEO Ravi Kumar told TOI in a recent interview that GCCs are not adversaries, and Cognizant is beginning to work actively with them to do some parts of their work.
He said he set up a team to cater to GCCs. 'I'm doing 10 GCC deals -- we are setting up GCCs for companies and developing microservices for them. Many GCCs are in engineering and in operations, which was not outsourced for a long time. Now that it is coming all the way to India, it is open for partners to be a part of it. Which means the addressable spend is going to change.' Take US financial services player Citizens Financial Group.
It set up its GCC in Hyderabad in partnership with Cognizant and is expected to create around 1,000 high-value jobs by next year.
Wipro is also understood to have set up a dedicated GCC service line. However, Wipro CEO Srini Pallia didn't confirm the development at the earnings press conference. Responding to TOI's question, Pallia said, GCCs are strategic, and clients are not just focused on build, operate, and transfer but also transform.
'We want to transform as part of that, and the clients are looking out for experience and expertise. Having said that, different clients have different ways of running their BOTs.
But what's important for us is the opportunities to help them set up their GCCs. The other one is to partner with GCC because of the kind of innovation and investments that we do on the engineering side, they want to leverage that as well. We are going to be part of their ecosystem,' he said.
Stay informed with the latest
business
news, updates on
bank holidays
and
public holidays
.
Master Value & Valuation with ET! Learn to invest smartly & decode financials. Limited seats at 33% off – Enroll now!
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Time of India
44 minutes ago
- Time of India
Russia says remaining two S-400 squadrons will be delivered by 2026-27
NEW DELHI: Russia on Thursday assured India it will deliver the two remaining squadrons of the S-400 Triumf surface-to-air missile systems, which played a crucial role during Operation Sindoor against Pakistan last month, by 2026-27. The delivery of the fourth and fifth squadrons of the S-400 air defence systems, which has been hugely delayed due to the ongoing Russia-Ukraine war, figured in the bilateral meeting between defence minister Rajnath Singh and his Russian counterpart Andrey Belousov on the side-lines of the SCO defence ministers' meet at Qingdao in China, sources told TOI. 'We had insightful deliberations on boosting India-Russia defence ties,' Singh posted on `X'. Under the $5.43 billion (Rs 40,000 crore) contract inked with Russia in 2018, India was slated to get all the five squadrons by end-2023. Each S-400 squadron has two missile batteries with 128 missiles each, with interception ranges of 120, 200, 250 and 380-km, as well as long-range acquisition and engagement radars and all-terrain transporter-erector vehicles. The IAF has deployed the first three S-400 squadrons in north-west and east India to cater for both China and Pakistan. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like If you have a mouse, play this game for 1 minute Navy Quest Undo 'As per Russia, the fourth squadron will now come next year, and the fifth in 2027,' a source said. During the intense cross-border hostilities with Pakistan from May 7 to 10, Pakistan had claimed it successfully bombed the Adampur air-base and destroyed a S-400 battery deployed there. But PM Narendra Modi visited the air-base on May 13, and posed with an all-terrain transporter-erector-launcher vehicle of the S-400 system in the background to reject the claim. The S-400 batteries, which can detect and destroy hostile strategic bombers, jets, spy planes, missiles and drones at a range of 380-km, constitute the outermost layer of India's integrated air defence system and is fully plugged into the IAF's integrated air command and control system (IACCS). The DRDO, on its part, is also developing an air defence system with a 350-km interception range under the ambitious Project Kusha. With the defence ministry in Sept 2023 approving the 'acceptance of necessity' for the procurement of five of its squadrons for the IAF at a cost of Rs 21,700 crore, India plans to operationally deploy this system by 2028-2029, as was first reported by TOI.
Time of India
an hour ago
- Time of India
'Visa Applications Must Be Judged': India's First Official Reaction On US Curbs, Social Media Rule
/ Jun 26, 2025, 10:11PM IST India has officially broken its silence on the US directive requiring visa applicants to disclose their social media details. MEA spokesperson Randhir Jaiswal stressed that such applications should be evaluated purely on merit. This follows the Trump administration's crackdown, where visa denials and revocations have surged due to online activity deemed antisemitic or sympathetic to terrorist groups. Over 300 visas were revoked in a single month. The controversial policy affects students, tech professionals, and Indian nationals applying for H-1B, L-1, or student visas. With over 5 million Indians currently holding US visas and India making up 10% of global visa applicants, this has major diplomatic and human impact. India is in dialogue with the US to ensure Indian citizens' mobility rights and privacy are protected. Watch this space for updates on how this impacts students, techies, and the future of Indo-US ties.#indiausrelations #usvisa #socialmediascreening #meaindia #studentvisa #h1bvisa #indiandiplomacy #usimmigration #randhirjaiswal #trumpadministration #toi #toibharat #bharat #breakingnews #indianews
The Print
an hour ago
- The Print
Three days of sharp market rally makes investors richer by Rs 9.70 lakh cr
In three days, the benchmark has surged 1,859.08 points or 2.27 per cent. On Thursday, the 30-share BSE Sensex jumped 1,000.36 points or 1.21 per cent to settle at 83,755.87. During the day, it surged 1,056.58 points or 1.27 per cent to 83,812.09. New Delhi, Jun 26 (PTI) Investors' wealth jumped by Rs 9.70 lakh crore in three days of market rally amid growing optimism following easing geopolitical tensions. The market capitalisation of BSE-listed firms jumped by Rs 9,70,200.71 crore to Rs 4,57,52,700.57 crore (USD 5.34 trillion) in three days. 'Indian equity markets extended their gains on Thursday supported by strength in metal stocks and easing geopolitical concerns. With geopolitical tensions easing, macroeconomic indicators stabilizing, the broader market appears to be regaining confidence,' Gaurav Garg, Analyst, Lemonn Markets Desk, said. From the Sensex constituents, Tata Steel, Bajaj Finance, Bharti Airtel, Adani Ports, Eternal, HDFC Bank, Bajaj Finserv, NTPC, Reliance Industries and Axis Bank were among the major gainers. In contrast, Trent, State Bank of India, Tech Mahindra and Maruti were among the laggards. As many as 2,097 stocks advanced while 1,900 declined and 156 remained unchanged on the BSE. 'The benchmark index reflected strong investor confidence, underpinned by the apparent stability of the Middle East ceasefire, which has eased concerns over potential supply chain disruptions. 'FIIs continued to pare holdings due to the narrowing yield spread between US and Indian 10-year bonds; DIIs emerged as net buyers, buoyed by improving liquidity conditions and a rebound in domestic consumption,' Vinod Nair, Head of Research, Geojit Investments Limited, said. The BSE midcap gauge climbed 0.56 per cent, and smallcap index went up by 0.12 per cent. Among BSE sectoral indices, metal jumped 2.28 per cent, oil & gas (1.88 per cent), energy (1.68 per cent), commodities (1.39 per cent), financial services (1.25 per cent), utilities (1.24 per cent) and power (1.13 per cent). On the other hand, IT, realty and BSE-focused IT were the laggards. PTI SUM HVA This report is auto-generated from PTI news service. ThePrint holds no responsibility for its content.
