11-05-2025
Public as ‘eyes and ears' of MBJB to enhance integrity
Mohd Haffiz (centre) and his officers having a discussion with IIM representatives.
THE public is being encouraged to play a more active role in alerting the authorities about faulty public amenities via a new initiative, says Johor Baru mayor Datuk Mohd Haffiz Ahmad.
He said the Community Integrity Building programme was a collaboration between Johor Baru City Council (MBJB) and Malaysian Institute of Integrity (IIM).
'This initiative allows the community to work closely with MBJB by channelling feedback and complaints related to development and other matters through existing complaint channels.
'Our aim is to raise awareness and sensitivity among the public towards integrity-related issues in their surroundings.
'We also want to empower the community to act as agents of change in strengthening the local integrity ecosystem,' he said during a briefing session on the programme recently.
Mohd Haffiz said the programme would kick off in Bandar Baru Uda, Dato' Onn and Desa Cemerlang.
'We will have 10 community members from each of the three zones monitoring the public infrastructure and amenities in their respective areas.
'They will then report any issues they come across to the relevant departments through the available complaint channels.
'For a start, we will focus on faulty road and park lights, which are among the most commonly reported issues,' he said.
He said the complaints would be submitted through existing platforms such as the Public Report Management System (Sispaa).
'Through this programme, we hope to establish a platform for dialogue between MBJB and the public.
'We also hope to have the public serve as the eyes and ears of the authorities to curb unethical practices,' he said, adding that this was also a way for the public to have their voices heard.
