Latest news with #PureStoragePlatform
Channel Post MEA
23-05-2025
- Business
- Channel Post MEA
SAIB Uses Pure Storage Platform To Enhance Customer Experience
Pure Storage has announced that Saudi Investment Bank (SAIB) has modernized its IT infrastructure and enhanced customer experience using the Pure Storage Platform. As one of the Kingdom's oldest banks, The Saudi Investment Bank (SAIB) serves retail and corporate customers, processing millions of transactions per day. To ensure the seamless performance and availability of critical services such as ATM withdrawals, mobile payments, loan applications and more, the bank needed infrastructure that could deliver high-performance, support resource intensive applications, and mitigate downtime. SAIB was eager to enhance customer service, seamlessly run seasonal activities for customers, and strengthen its cybersecurity posture through advanced data analytics. However, its legacy storage infrastructure was showing signs of degradation and not equipped to support these ambitions, making future-proofing initiatives challenging. To unlock new opportunities and drive innovation, SAIB's IT team turned to Pure Storage. To future-proof its storage infrastructure, boost innovation and improve customer experience, SAIB implemented the Pure Storage Platform. The benefits are far reaching and include: Enhanced Customer Experiences: SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. SAIB has seen the read/write latency of its storage reduced from 1 milliseconds to just 0.2 milliseconds. This 80% reduction has boosted application performance – enhancing everything from customer experiences on the bank's mobile app and mobile payments, to the speed at which employees can respond to requests. Moreover, as the new system effortlessly handles seasonal spikes, the bank can confidently run engagement boosting campaigns during peak periods such as Ramadan, better positioning it to create tailored campaigns benefitting customers. Seamless Migrations: SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. SAIB migrated over 2,500 email accounts without any impact to users. This was also the case for the bank's ERP system, online portal, mobile banking application and other critical services. Coupled with Pure Storage's non-disruptive upgrades, this helps the bank ensure its services are always accessible to customers, and available to meet their banking requirements. Ability to Innovate: By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. By enabling the bank to implement the Cloudera data platform, Pure Storage has empowered SAIB to make better data-driven decisions for its business, including faster analysis to enable better data protection. Cyber security preparedness: SAIB has now implemented several resource-intensive workloads such as Splunk SmartStore which enables the bank to process and analyse large volumes of data quickly, crucial for detecting and responding to cyber threats. Pure Storage Safemode Snapshots are immutable, and provide reassurance that in the event of an issue, data will be quickly restored. This also supports the bank with data protection regulation compliance. 'The support we've received from Pure Storage really makes a difference in how smoothly our operations run. Its dedicated service has made us feel really confident about our operations and ability to serve our customers. We can now confidently innovate, delivering on our vision of being the trusted bank for our clients.' – Ahmed Megdad, Senior Vice President of IT Operations, SAIB. 'We're delighted to support The Saudi Investment Bank with its focus on delivering hte best possible services to its clients. By providing a modern, high-performance storage solution, we're helping the bank innovate, strengthen its security posture, and ensure its services remain available without disruption.' – Omar Akar, VP, METCA, Pure Storage. 0 0
TECHx
20-05-2025
- Business
- TECHx
Saudi Investment Bank Upgrades IT with Pure Storage Platform
Home » Emerging technologies » Storage » Saudi Investment Bank Upgrades IT with Pure Storage Platform Pure Storage® (NYSE: PSTG), a leader in advanced data storage technologies, announced that The Saudi Investment Bank (SAIB) has modernized its IT infrastructure. The upgrade aims to improve customer experience and operational performance. SAIB, one of Saudi Arabia's oldest banks, processes millions of transactions daily. The bank reported challenges with its legacy storage system, which struggled to support high-performance applications and resource-heavy workloads. To address these issues, SAIB implemented the Pure Storage Platform. This move has reduced read/write latency from 1 millisecond to 0.2 milliseconds, boosting application speed and customer interaction on mobile banking and payments. Moreover, the bank successfully migrated over 2,500 email accounts without service interruptions. The migration also included its ERP system, online portal, and other critical applications. Pure Storage's non-disruptive upgrades ensure continuous service availability. Additionally, SAIB adopted the Cloudera data platform through Pure Storage. This has enhanced the bank's data-driven decision-making and accelerated data protection analysis. SAIB also strengthened its cybersecurity by deploying resource-intensive workloads such as Splunk SmartStore. This allows quick data processing to detect cyber threats. Pure Storage Safemode Snapshots offer immutable data backups, helping the bank comply with data protection regulations. Ahmed Megdad, Senior Vice President of IT Operations at SAIB, revealed that the support from Pure Storage has made operations smoother. He expressed confidence in the bank's ability to innovate and serve its customers better. Omar Akar, VP at Pure Storage, stated that the company is proud to support SAIB's efforts to deliver modern, secure, and uninterrupted banking services. Key benefits reported by SAIB include: Significant reduction in data storage latency, enhancing customer and employee experience. Seamless IT migrations without service disruptions. Improved cybersecurity and compliance with data protection standards. This upgrade demonstrates SAIB's commitment to future-proofing its IT infrastructure and driving innovation in the banking sector.
TECHx
09-02-2025
- Business
- TECHx
Pure Storage Enhances Reseller Partner Program - TECHx Media Pure Storage Enhances Reseller Partner Program
Pure Storage® (NYSE: PSTG), an advanced data storage technology company, has launched an updated Reseller Partner Program designed to boost profitability for partners by enabling them to guide customers through successful data storage transformations and drive superior business outcomes. As the shift from hard disk to flash storage accelerates, the program provides partners with the tools to address customers' most pressing data storage needs, including AI and cyber resilience, while rewarding those who successfully transition customers to Pure Storage's all-flash platform. The IT landscape is rapidly evolving, with consumption-based models and AI advancements driving the need for modern, scalable, and flexible data storage solutions. Pure Storage's enhanced program equips partners to meet these demands, delivering tailored solutions that grow with customers' needs. The new Reseller Partner Program introduces solution-oriented training designed to address market changes and empower partners. With access to on-demand courses and in-person technical boot camps, partners can increase their expertise, strengthen customer relationships, and drive greater profitability. The program also introduces new incentives and rebates to accelerate customers' transition to the Pure Storage Platform. Pure Storage is empowering its partners to lead in high-growth markets by focusing on key areas that solve customers' most significant IT challenges. Partners can help customers optimize hybrid cloud environments, unify data to accelerate AI workflows, automate and protect data for modern applications, and ensure cyber resilience through advanced security solutions. The program also delivers unparalleled earning potential through enhanced rewards and rebates, recognizing the role partners play in delivering transformative solutions. New partner-facing tools, such as Pure Partner Intelligence and Pure Realize™, allow partners to identify growth opportunities, propose tailored solutions, and differentiate themselves in the market. The digital experience is further streamlined with the new Digital Partner Master Services Agreement (DPMSA) process, enabling faster customer upgrades, expansions, and renewals via the Pure1® platform. 'We are deeply committed to driving shared success with our partners, and we're excited to offer an enhanced program that positions them for exponential growth,' said Amy Fowler, General Manager, Commercial at Pure Storage. 'Partners recognize the unmatched value of the Pure Storage Platform in solving customers' data storage challenges and supporting their sustainability goals.' Kapil Bansal, Senior Vice President of Partner Management & Solutions at SHI International, stated, 'Pure has reimagined its Reseller Partner Program with enhanced tools, smarter incentives, and better alignment to meet growing customer demand. These program improvements will help us deliver more value to our customers and efficiently address their storage needs.'
