Latest news with #QICApp
Zawya
16-07-2025
- Automotive
- Zawya
QIC wins Customer Experience Initiative of the Year title at Insurance Asia Awards
Doha, Qatar: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has been awarded the 'Customer Experience Initiative of the Year in Qatar' title at the 2025 Insurance Asia Awards. The accolade was announced during the program's annual awards ceremony held last week in Singapore, attended by representatives from leading insurers across the continent. This prestigious recognition underscores QIC's success in delivering a seamless and innovative customer journey through its QIC App, the company's flagship platform. Designed to cover the daily digital needs of everyone in Qatar, the app has significantly simplified users' experiences, enabling them to instantly understand their coverage needs, purchase policies in just a few clicks, and conveniently access a suite of non-insurance services related to everyday life. Commenting on the award, Mr. Salem Al Mannai, Group CEO of QIC, said: 'We are honored to be recognized once again by one of the most respected insurance award programs in Asia, and to see our solutions acknowledged by a panel of renowned industry experts. This achievement affirms the strength of QIC's digital strategy, and our ongoing commitment to enhancing the customer journey with cutting-edge, user-centric solutions. Our investment in digital innovation over the past few years has allowed us to consistently deliver better access to the best coverage for everyone in Qatar, and we look forward to building on this momentum and setting new benchmarks for digital excellence at local and regional levels.' QIC App is the first and only platform of its kind in Qatar, offering integrated insurance and non-insurance features through a single interface. Whether it's purchasing or managing policies, paying installments, or submitting and tracking claims, the app offers a comprehensive digital ecosystem for all insurance needs. QIC App also includes value-added solutions such as a car marketplace, car rentals, repair and detailing services, and other features designed to enhance convenience and peace of mind for customers across the country. Insurance Asia Magazine is a biannual publication based in Singapore, providing in-depth insights into the Asian insurance sector through news, interviews, and expert analysis. The magazine's Insurance Asia Awards is one of the most prestigious award programs continent-wide, recognizing insurers that have achieved outstanding milestones, introduced innovations, and set new industry benchmarks. To learn more about QIC App or to download the application, visit
Qatar Tribune
15-07-2025
- Automotive
- Qatar Tribune
QIC wins ‘Customer Experience Initiative of the Year' title at Insurance Asia Awards
Tribune News Network Doha Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has been awarded the 'Customer Experience Initiative of the Year in Qatar' title at the 2025 Insurance Asia Awards. The accolade was announced during the programme's annual awards ceremony held last week in Singapore, attended by representatives from leading insurers across the continent. This prestigious recognition underscores QIC's success in delivering a seamless and innovative customer journey through its QIC App, the company's flagship platform. Designed to cover the daily digital needs of everyone in Qatar, the app has significantly simplified users' experiences, enabling them to instantly understand their coverage needs, purchase policies in just a few clicks, and conveniently access a suite of non-insurance services related to everyday life. Commenting on the award, QIC Group CEO Salem Al Mannai said, 'We are honored to be recognized once again by one of the most respected insurance award programmes in Asia, and to see our solutions acknowledged by a panel of renowned industry experts. This achievement affirms the strength of QIC's digital strategy, and our ongoing commitment to enhancing the customer journey with cutting-edge, user-centric solutions. 'Our investment in digital innovation over the past few years has allowed us to consistently deliver better access to the best coverage for everyone in Qatar, and we look forward to building on this momentum and setting new benchmarks for digital excellence at local and regional levels.' QIC App is the first and only platform of its kind in Qatar, offering integrated insurance and non-insurance features through a single interface. Whether it's purchasing or managing policies, paying installments, or submitting and tracking claims, the app offers a comprehensive digital ecosystem for all insurance needs. QIC App also includes value-added solutions such as a car marketplace, car rentals, repair and detailing services, and other features designed to enhance convenience and peace of mind for customers across the country. Insurance Asia Magazine is a biannual publication based in Singapore, providing in-depth insights into the Asian insurance sector through news, interviews, and expert analysis. The magazine's Insurance Asia Awards is one of the most prestigious award programmes continent-wide, recognizing insurers that have achieved outstanding milestones, introduced innovations, and set new industrybenchmarks.
Qatar Tribune
04-05-2025
- Business
- Qatar Tribune
QIC unveils ‘Coins' loyalty programme for its customers
Tribune News Network Doha Qatar Insurance Company (QIC),has announced the launch of its 'Coins' loyalty programme, an innovative initiative that allows new and existing customers to earn and redeem loyalty points throughout their journey with QIC. With the new Coins scheme, QIC App and users can seamlessly accumulate rewards through various interactions, including welcome Coins for downloading the QIC App and creating a personal profile, earning rewards when purchasing their first insurance policy via the app or portal, and receiving Coins for renewing expired insurance policies App and users can also earn Coins by participating in interactive activations, such as completing customer satisfaction surveys, in addition to getting extra Coins when utilizing a range of non-insurance services powered by Anoud Technologies LLC, such as requesting home car wash, car detailing services, and other services via QIC App. Redeeming Coins is quick and effortless through the application. Users can exchange their accumulated Coins for in-kind gifts, and lifestyle goodies that help them live, drive, and travel worry-free while enjoying premium rewards on their favorite products. Commenting on the new programme,Ahmed Al Jarboey, QIC Chief Operating Officer - Qatar Operations, said: 'We have innovatively designed our Coins rewards programme to transform everyday insurance into a truly rewarding experience for all the people of Qatar. QIC's web and mobile platforms have become the preferred platforms for both insurance and non-insurance services in Qatar, and we are confident that the new scheme will help us cement this position, deepening our relationship with our valued customers. Our ultimate goal is to keep elevating the user experience by offering greater flexibility, personalized rewards, and exclusive services that set a new benchmark for loyalty programmes in the country. We look forward to expanding the programme with further benefits and exciting partners, ensuring it continuously evolves to meet our customers' changing needs and preferences while delivering unparalleled value and an enhanced rewards experience.'
Zawya
05-03-2025
- Automotive
- Zawya
Qatar Insurance Company and Alfardan Automotive sign deal
Doha, Qatar: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has signed a Memorandum of Understanding (MoU) with Alfardan Automotive, distinguished by its rich legacy in representing the most prominent automotive brands, to enhance digital offerings and transform car-related services in Qatar. The agreement marks a significant step forward in revolutionizing the digital experience of car owners and drivers in Qatar, as it brings together QIC's digital leadership and Alfardan Automotive's unmatched expertise in the automotive industry and excellence in customer service, redefining convenience, and efficiency in accessing car services in Qatar. As part of this collaboration, motorists in Qatar will have the convenience to access Alfardan Automotive's services through the award-winning QIC App, and fulfill their car-related needs at their fingertips. Commenting on the new partnership, Salem Al Mannai, Group CEO of QIC, said: 'Our partnership with Alfardan Automotive paves the way to elevate the car-related digital landscape in Qatar. This is a major step within our journey towards building the region's first insurance-powered digital ecosystem, catering to the needs of everyone seeking convenient, reliable, and high-quality digital services." Dr. Ma'n Alhamawi, CEO of Alfardan Automotive, said: 'At Alfardan Automotive, we believe that digital transformation is fundamental to the future of the automotive industry. This partnership with QIC represents one of our strategic steps to enhance customer experiences by seamlessly integrating advanced technology with our premium services. Through this MoU, we aim to develop new ways for customers to interact with our automotive services, improving efficiency, convenience and setting new benchmarks for innovative digital experiences in Qatar's automotive sector. © Dar Al Sharq Press, Printing and Distribution. All Rights Reserved. Provided by SyndiGate Media Inc. ( The Peninsula Newspaper
Zawya
04-03-2025
- Automotive
- Zawya
QIC and Alfardan Automotive sign MoU to elevate digital customer journeys
Car owners and drivers in Qatar now have the convenience to access Alfardan Automotive's services via QIC App and fulfill their vehicle-related needs at their fingertips. Doha, Qatar: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has signed a Memorandum of Understanding (MoU) with Alfardan Automotive, distinguished by its rich legacy in representing the most prominent automotive brands, to enhance digital offerings and transform car-related services in Qatar. The agreement marks a significant step forward in revolutionizing the digital experience of car owners and drivers in Qatar, as it brings together QIC's digital leadership and Alfardan Automotive's unmatched expertise in the automotive industry and excellence in customer service, redefining convenience, and efficiency in accessing car services in Qatar. As part of this collaboration, motorists in Qatar will have the convenience to access Alfardan Automotive's services through the award-winning QIC App, and fulfill their car-related needs at their fingertips. This includes car rental options for select brands represented by Alfardan Automotive, including BMW, Mini, Land Rover, Jaguar, and many others, in addition to booking detailing services and repairs, such as mechanical and electrical repairs, vehicle check-ups, tire services, and much more at Alfardan Automotive's centers. Commenting on the new partnership, Mr. Salem Al Mannai, Group CEO of QIC, said: 'Our partnership with Alfardan Automotive paves the way to elevate the car-related digital landscape in Qatar. This is a major step within our journey towards building the region's first insurance-powered digital ecosystem, catering to the needs of everyone seeking convenient, reliable, and high-quality digital services. The QIC App is designed to be a one-stop shop for all drivers and car owners' needs in Qatar, and I am confident that bringing Alfardan Automotive's best-in-class services to further customer segments via QIC's digital channels will mark the beginning of a new era of seamless digital customer journeys in Qatar.' Dr. Ma'n Alhamawi, CEO of Alfardan Automotive, said: 'At Alfardan Automotive, we believe that digital transformation is fundamental to the future of the automotive industry. This partnership with QIC represents one of our strategic steps to enhance customer experiences by seamlessly integrating advanced technology with our premium services. Through this MoU, we aim to develop new ways for customers to interact with our automotive services, improving efficiency, convenience and setting new benchmarks for innovative digital experiences in Qatar's automotive sector. QIC App has been recognized with a series of prestigious accolades, including Mobile App of The Year in Qatar at the Insurance Asia Awards 2024, and Best Car Insurance Mobile App in Qatar at the Global Brands Magazine Awards 2024. Non-insurance services available on the QIC App are operated by Anoud Technologies LLC. For more information about QIC App and to download the application, please visit About Qatar Insurance Company Qatar Insurance Company Q.S.P.C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of 60 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader and the first digital insurance company in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets, and is listed on the Qatar Stock Exchange. About Alfardan Automotive With a rich legacy in the luxury sector, Alfardan Group launched its Automotive division in 1996, establishing itself as a trusted partner for leading automotive brands both locally and internationally. Over the years, Alfardan Automotive has emerged as a flagship in Qatar's automotive sector, representing globally renowned brands through state-of-the-art showrooms and advanced service facilities, all while maintaining a steadfast commitment to excellence and delivering exceptional experiences tailored to its distinguished clients. Beyond its prestigious portfolio of brands, Alfardan Automotive provides luxury car rental services, premium car care, and comprehensive aftermarket solutions through its subsidiaries. Guided by innovation, quality, and exceptional service, Alfardan Automotive continues to set new benchmarks in the industry, reinforcing its leadership in Qatar's automotive market.
