QIC and Alfardan Automotive sign MoU to elevate digital customer journeys
Doha, Qatar: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has signed a Memorandum of Understanding (MoU) with Alfardan Automotive, distinguished by its rich legacy in representing the most prominent automotive brands, to enhance digital offerings and transform car-related services in Qatar.
The agreement marks a significant step forward in revolutionizing the digital experience of car owners and drivers in Qatar, as it brings together QIC's digital leadership and Alfardan Automotive's unmatched expertise in the automotive industry and excellence in customer service, redefining convenience, and efficiency in accessing car services in Qatar.
As part of this collaboration, motorists in Qatar will have the convenience to access Alfardan Automotive's services through the award-winning QIC App, and fulfill their car-related needs at their fingertips. This includes car rental options for select brands represented by Alfardan Automotive, including BMW, Mini, Land Rover, Jaguar, and many others, in addition to booking detailing services and repairs, such as mechanical and electrical repairs, vehicle check-ups, tire services, and much more at Alfardan Automotive's centers.
Commenting on the new partnership, Mr. Salem Al Mannai, Group CEO of QIC, said: 'Our partnership with Alfardan Automotive paves the way to elevate the car-related digital landscape in Qatar. This is a major step within our journey towards building the region's first insurance-powered digital ecosystem, catering to the needs of everyone seeking convenient, reliable, and high-quality digital services. The QIC App is designed to be a one-stop shop for all drivers and car owners' needs in Qatar, and I am confident that bringing Alfardan Automotive's best-in-class services to further customer segments via QIC's digital channels will mark the beginning of a new era of seamless digital customer journeys in Qatar.'
Dr. Ma'n Alhamawi, CEO of Alfardan Automotive, said: 'At Alfardan Automotive, we believe that digital transformation is fundamental to the future of the automotive industry. This partnership with QIC represents one of our strategic steps to enhance customer experiences by seamlessly integrating advanced technology with our premium services. Through this MoU, we aim to develop new ways for customers to interact with our automotive services, improving efficiency, convenience and setting new benchmarks for innovative digital experiences in Qatar's automotive sector.
QIC App has been recognized with a series of prestigious accolades, including Mobile App of The Year in Qatar at the Insurance Asia Awards 2024, and Best Car Insurance Mobile App in Qatar at the Global Brands Magazine Awards 2024. Non-insurance services available on the QIC App are operated by Anoud Technologies LLC. For more information about QIC App and to download the application, please visit qic.online.
About Qatar Insurance Company
Qatar Insurance Company Q.S.P.C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of 60 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader and the first digital insurance company in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets, and is listed on the Qatar Stock Exchange.
About Alfardan Automotive
With a rich legacy in the luxury sector, Alfardan Group launched its Automotive division in 1996, establishing itself as a trusted partner for leading automotive brands both locally and internationally. Over the years, Alfardan Automotive has emerged as a flagship in Qatar's automotive sector, representing globally renowned brands through state-of-the-art showrooms and advanced service facilities, all while maintaining a steadfast commitment to excellence and delivering exceptional experiences tailored to its distinguished clients. Beyond its prestigious portfolio of brands, Alfardan Automotive provides luxury car rental services, premium car care, and comprehensive aftermarket solutions through its subsidiaries. Guided by innovation, quality, and exceptional service, Alfardan Automotive continues to set new benchmarks in the industry, reinforcing its leadership in Qatar's automotive market.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Zawya
16-07-2025
- Zawya
QIC wins Customer Experience Initiative of the Year title at Insurance Asia Awards
Doha, Qatar: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has been awarded the 'Customer Experience Initiative of the Year in Qatar' title at the 2025 Insurance Asia Awards. The accolade was announced during the program's annual awards ceremony held last week in Singapore, attended by representatives from leading insurers across the continent. This prestigious recognition underscores QIC's success in delivering a seamless and innovative customer journey through its QIC App, the company's flagship platform. Designed to cover the daily digital needs of everyone in Qatar, the app has significantly simplified users' experiences, enabling them to instantly understand their coverage needs, purchase policies in just a few clicks, and conveniently access a suite of non-insurance services related to everyday life. Commenting on the award, Mr. Salem Al Mannai, Group CEO of QIC, said: 'We are honored to be recognized once again by one of the most respected insurance award programs in Asia, and to see our solutions acknowledged by a panel of renowned industry experts. This achievement affirms the strength of QIC's digital strategy, and our ongoing commitment to enhancing the customer journey with cutting-edge, user-centric solutions. Our investment in digital innovation over the past few years has allowed us to consistently deliver better access to the best coverage for everyone in Qatar, and we look forward to building on this momentum and setting new benchmarks for digital excellence at local and regional levels.' QIC App is the first and only platform of its kind in Qatar, offering integrated insurance and non-insurance features through a single interface. Whether it's purchasing or managing policies, paying installments, or submitting and tracking claims, the app offers a comprehensive digital ecosystem for all insurance needs. QIC App also includes value-added solutions such as a car marketplace, car rentals, repair and detailing services, and other features designed to enhance convenience and peace of mind for customers across the country. Insurance Asia Magazine is a biannual publication based in Singapore, providing in-depth insights into the Asian insurance sector through news, interviews, and expert analysis. The magazine's Insurance Asia Awards is one of the most prestigious award programs continent-wide, recognizing insurers that have achieved outstanding milestones, introduced innovations, and set new industry benchmarks. To learn more about QIC App or to download the application, visit
Khaleej Times
09-07-2025
- Khaleej Times
Qatar Insurance Group earns MSCI's highest ESG rating
Qatar Insurance Group (QIC) has achieved the prestigious (p) 'AAA' ESG rating from MSCI ESG Research - the highest possible rating under MSCI's globally recognised environmental, social, and governance (ESG) framework. This exceptional milestone places QIC among the world's top-performing insurers for ESG excellence and governance resilience. It also solidifies QIC's position as the first company in Qatar and the only insurer in the MENA region to receive a provisional ESG 'AAA' rating from MSCI, joining an elite group of property and casualty insurers worldwide to earn this distinction. Effective as of May 22, 2025, the rating highlights QIC's outstanding performance across key ESG pillars: The company ensures robust privacy and data security through advanced cybersecurity infrastructure, strong data protection measures, and strict regulatory compliance. It prioritises human capital development with inclusive talent strategies, high employee engagement, and effective feedback mechanisms. Additionally, it upholds strong corporate behavior with a culture rooted in ethical integrity, solid anti-corruption frameworks, and a clean governance record. Salem Al Mannai, CEO of QIC Group, emphasised the company's alignment with the Paris Agreement, the United Nations Sustainable Development Goals, the Qatar Stock Exchange's ESG reporting guidelines, and Qatar Central Bank's directives to advance sustainable finance. He highlighted QIC's role as a regional model for sustainability and governance, crediting Qatar's progressive investment climate and the pivotal role of the Qatar Central Bank in enabling regulatory excellence. 'Al Mannai underscored that ESG at QIC is not just a responsibility but a strategic opportunity to lead with purpose, build trust, and drive sustainable transformation in the financial sector. He added that MSCI's recognition reinforces QIC's commitment to setting new benchmarks and championing sustainable finance across MENA,' he added. Qatar Insurance Group (QIC) has outperformed both regional and global industry peers with an industry-adjusted ESG score of 9.7, earning a prestigious 'AAA' rating. MSCI ESG Research recognized QIC for its rigorous data privacy protocols aligned with global standards, robust corporate governance led by an independent board, and transparent ESG policies covering its entire investment portfolio. QIC's ethical framework includes strong anti-bribery, anti-money laundering, and whistleblower protections, reinforcing its position as a regional ESG leader. QIC's sustained ESG excellence is driven by integrated, long-term efforts across operations. The Group maintains an 80 per cent employee engagement score, over 90% retention, and a diverse workforce from 67 nationalities, supported by comprehensive benefits and strong career development. As a responsible investment pioneer, QIC was the first MENA insurer to disclose ESG risks across its full portfolio and now holds ESG scores nearly double the global industry average. It also led regional efforts in cybersecurity by voluntarily aligning with GDPR standards. In sustainable insurance, QIC was the first in MENA to sign the UNEP FI Principles for Sustainable Insurance, embedding ESG into underwriting and risk strategies. Additionally, it launched a large-scale reforestation initiative to plant one million trees and partnered with the Ministry of Environment and Climate Change to support biodiversity and climate resilience under Qatar's Third National Development Strategy (2024–2030). Qatar Insurance Group (QIC) is the first Middle Eastern insurer to sign the UN's Principles for Sustainable Insurance under UNEP-FI. It supports Qatar's goal to cut greenhouse gas emissions by 25 per cent by 2030. QIC has a strong ESG framework and long-term sustainability strategy across underwriting and asset management. MSCI is one of the world's leading ESG Ratings agencies. Its ESG Ratings aim to measure a company's management of financially relevant ESG risks and opportunities. The company uses a rules-based methodology to identify industry leaders and laggards according to their exposure to ESG risks and how well they manage those risks relative to peers. ESG Ratings range from leader (AAA, AA), average (A, BBB, BB) to laggard (B, CCC).
Zawya
02-07-2025
- Zawya
Qatar Insurance launches $500mln T2 notes at 6.15%
Qatar Insurance Company's (QIC) has launched its $500 million USD perpetual non-call Tier 2 notes with yield set at 6.15%, tightening from initial price thoughts in the 6.75% area. Books are over $3 billion, excluding joint lead manager interest. The notes will be rated BBB by S&P, below the issuer's A–/A– (S&P/AM Best). (Writing by Brinda Darasha; editing by Seban Scaria)
