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Grandiose Supermarket Partners with SAP to Harness Business AI for Exceptional Customer Experiences and Scalable Growth
Grandiose Supermarket Partners with SAP to Harness Business AI for Exceptional Customer Experiences and Scalable Growth

Al Bawaba

time05-08-2025

  • Business
  • Al Bawaba

Grandiose Supermarket Partners with SAP to Harness Business AI for Exceptional Customer Experiences and Scalable Growth

SAP today announced that Grandiose Supermarket, a premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the Ghassan Aboud Group, has signed an agreement to implement RISE with SAP S/4HANA Cloud – Private Edition as the digital backbone of its operations, integrated with SAP Business strategic partnership will empower Grandiose to deliver even more exceptional customer experiences, unlock AI-driven operational intelligence, and support its bold growth ambitions in the UAE's dynamic retail adopting RISE with SAP S/4HANA, hosted on Microsoft Azure, and integrating SAP Business AI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimize product availability across branches while reducing instances of overstocking and understocking.'Customer experience is at the heart of everything we do at Grandiose,' said Mussaab Aboud, CEO Grandiose Supermarket. 'Partnering with SAP and leveraging SAP Business AI helps us better understand our customers' needs, predict trends, and exceed their expectations with seamless availability and personalized services. The resilience and optimization provided by SAP's AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.'The implementation of SAP S/4HANA will serve as the digital core for Grandiose's operations, leveraging industry-specific vertical solutions tailored for the retail and food sectors. These out-of-the-box capabilities, combined with localized features for taxation and compliance based on SAP's strong relationships with UAE customers, reduce the need for extensive customizations and accelerate to this transformation is SAP Business AI, which enhances Grandiose's business applications with intelligent automation and deeper analytics. This empowers teams to offload routine work, analyze millions of data points for deeper insights into customer and supply chain behavior, and focus on strategic initiatives that drive innovation and growth. This AI-driven foundation ensures Grandiose can scale efficiently, opening new stores and entering new markets with intelligence built into every layer of the business.'SAP has become synonymous with family conglomerates and growth-driven businesses like the Ghassan Aboud Group, especially in the retail sector where innovation and resilience are essential,' said Marwan Zeineddine, Managing Director, SAP UAE. 'We're proud to support Grandiose's expansion with a future-ready platform powered by Business AI that enhances customer experience, optimizes operations, and drives continuous innovation. As Grandiose continues to scale across the UAE and beyond, this transformation lays the groundwork for a more intelligent, responsive, and customer-centric retail model, setting a new benchmark for digital excellence in the UAE.

SAP, buoyed by cloud shift, extends CEO, CFO contracts
SAP, buoyed by cloud shift, extends CEO, CFO contracts

Yahoo

time07-05-2025

  • Business
  • Yahoo

SAP, buoyed by cloud shift, extends CEO, CFO contracts

This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Dive Brief: SAP's supervisory board extended the contract of CEO and Executive Board Chairman Christian Klein and CFO Dominik Asam by two years, the company said in a Monday announcement. Klein's two-year extension will keep him at the helm through April 2030, the year support services for SAP's on-premises ERP Central Component systems are due to sunset for most customers. Asam, who is also on the executive board, had his contract extended through March 2028. The two executives were pivotal in a $2.18 billion restructuring journey aimed at driving customers to cloud-based ERP and embedding AI capabilities across its cloud-based enterprise suite. 'Christian Klein and Dominik Asam, together with the executive team, have played an instrumental role in SAP's ongoing success, providing steady leadership throughout the company's transformation journey,' Pekka Ala-Pietilä, chairman of SAP's supervisory board, said in the announcement. Dive Insight: SAP tied its fortunes to the cloud over a decade ago and ramped up migration efforts under Klein's tenure as CEO, which began in 2020. The company extended the deadline for ECC mainstream support by two years to 2027 the year of Klein's CEO appointment and launched the RISE with SAP migration incentive program a year later. While SAP stood firm on ending extended support services for on-premises ERP in 2030, it will provide business continuity support to customers committed to the RISE program for an additional three years, Klein said during a January earnings call. 'It's not about the extension of on-premises maintenance,' Klein said. 'It's really reaching with a helping hand to a very few large customers who need this offering to fully transform and migrate to the cloud.' The company added migration credits to the RISE with SAP program and expanded technical support services last year, promising a dedicated enterprise architect to ease each customer's journey to cloud last year. SAP also moved fast to deploy automated generative AI agents in an effort to 'supercharge' its Joule AI assistant, Klein said in October. The marriage of cloud and AI paid off during the first three months of the year. SAP increased cloud-based product revenues 27% year over year to nearly $6 billion. Cloud ERP accounted for 85% of the segment's revenues, Asam said last month, during the company's Q1 2025 earnings call.

TCS expands partnership with SAP to drive cloud adoption
TCS expands partnership with SAP to drive cloud adoption

Yahoo

time03-05-2025

  • Business
  • Yahoo

TCS expands partnership with SAP to drive cloud adoption

India's Tata Consultancy Services (TCS) has expanded partnership with SAP to facilitate business transformation for SAP customers through the adoption of Generative Artificial Intelligence (GenAI). This move aims to enhance scalability, agility, and innovation across enterprises. To expedite the adoption of enterprise-wide cloud technologies, TCS and SAP will jointly work to support customers through the 'RISE with SAP' initiative. This programme is designed to simplify the transition from traditional on-premises infrastructure to modern cloud environments. TCS's plan includes working closely with SAP to create a centralised ecosystem for global customers to improve service management and end-user experiences. TCS Technology, Software and Services, president V Rajannasaid: 'Over the past two decades, TCS and SAP have consistently delivered industry-leading solutions, empowering global enterprises on their digital transformation journeys. 'As we embark on the next phase, we remain committed to creating sustainable value and fostering growth for our customers. Together, we will continue to transform end-user experiences and drive innovation across the enterprise landscape.' To foster innovation, TCS is planning to set up an Innovation Council, which will utilise the Agile Innovation Cloud (AIC) framework. The council will focus on driving innovation in key areas such as AI democratisation, advancing GenAI, and enhancing automation ecosystems, with the goal of enabling large-scale innovation for SAP customers. SAP Customer Services & Delivery executive board member Thomas Saueressig said: 'Our collaboration with TCS continues to drive meaningful impact for customers by bringing together leading cloud solutions and proven delivery expertise. 'Together, we are helping organisations simplify their transformation journeys, accelerate cloud adoption, and harness the power of AI and data.' In addition, the company will leverage its TCS Pace Port innovation network, which spans 12 major cities globally, to foster collaboration and develop solutions with SAP customers. The TCS Pace network is designed to promote systematic, scalable, and sustainable innovation within enterprises. TCS Enterprise Solutions global head Vikram Karakoti said: 'TCS looks forward to building on its 20-year partnership with SAP to launch an accelerated path to RISE with SAP adoption and E2E automation with GenAI. 'TCS enjoys a 360° relationship with SAP, and, together, we provide our clients with seamless and flexible digital cloud adoption, reinforcing operational resilience and efficiency. The new endeavour combines our agile, scalable methodologies with cutting-edge GenAI innovations to help global enterprises adapt, grow, and unlock new opportunities through technology.' In February 2025, TCS teamed up with Salesforce to enhance AI solutions for the manufacturing and semiconductor industries. "TCS expands partnership with SAP to drive cloud adoption" was originally created and published by Verdict, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio

TCS expands partnership with SAP to drive business transformation using Generative AI
TCS expands partnership with SAP to drive business transformation using Generative AI

Business Upturn

time30-04-2025

  • Business
  • Business Upturn

TCS expands partnership with SAP to drive business transformation using Generative AI

By Aman Shukla Published on April 30, 2025, 11:10 IST Tata Consultancy Services (c) has expanded its strategic partnership with SAP, a global provider of enterprise application software. The collaboration focuses on helping organizations accelerate their business transformation through the use of Generative Artificial Intelligence (GenAI), cloud adoption, and automation. The enhanced partnership builds on a two-decade relationship between TCS and SAP. As part of the 'RISE with SAP' initiative, the companies aim to simplify the transition for enterprises moving from on-premises systems to cloud environments. This initiative is designed to support scalability, agility, and modernization of IT infrastructure for SAP customers. TCS plans to support this initiative by establishing an Innovation Council guided by its Agile Innovation Cloud (AIC) framework. This council will focus on areas including AI democratization, GenAI integration, and automation, with the goal of accelerating innovation for customers using SAP technologies. In addition, TCS will utilize its global TCS Pace Port™ innovation network, located in 12 major cities worldwide, to collaborate with clients and co-develop enterprise solutions. The TCS Pace™ network is intended to help enterprises adopt scalable and sustainable innovations within their operations. For over 20 years, TCS has worked with SAP to support clients across various industries in leveraging enterprise cloud solutions, business AI capabilities, and data analytics tools. Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at

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