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Vehicle repair shop fined RO1,000 for violating consumer law
Vehicle repair shop fined RO1,000 for violating consumer law

Muscat Daily

time15-06-2025

  • Business
  • Muscat Daily

Vehicle repair shop fined RO1,000 for violating consumer law

Muscat – The Primary Court in the wilayat of Barka has issued a judicial ruling against a vehicle repair establishment for violating the Consumer Protection Law, sentencing two employees to a total fine of RO1,000. According to the Consumer Protection Authority (CPA), the ruling stems from a complaint filed by a consumer who contracted the establishment to repair his vehicle for RO40, with an agreement that the work would be completed within four days. However, the establishment failed to meet the agreed timeframe and continued to delay the repair, prompting the consumer to escalate the matter to the CPA. Following standard legal procedures, the authority referred the case to the Public Prosecution, which launched an investigation and subsequently forwarded the case to the court. The court found the two employees guilty and imposed a fine of RO500 on each, in addition to requiring them to cover the costs of the criminal proceedings. The civil aspect of the complaint has been referred to the competent court for further adjudication. The CPA reaffirmed its commitment to protecting consumer rights and urged all businesses to comply fully with the provisions of Royal Decree No. 66/2014 and its executive regulations. It warned that legal action will be taken against any party found in breach of consumer protection law.

Nakhal court jails expat business owner over failure to fulfil contract
Nakhal court jails expat business owner over failure to fulfil contract

Muscat Daily

time03-06-2025

  • Muscat Daily

Nakhal court jails expat business owner over failure to fulfil contract

Nakhal – The Primary Court in Nakhal has sentenced the owner of a commercial establishment to one year in prison and ordered his deportation after convicting him of failing to fulfil a furniture installation contract. The case began when the Consumer Protection Department in Barka received a complaint from a customer who had contracted the establishment to customise and instal sofas for his home. The agreed cost was RO600, with a completion deadline of three months. However, the establishment failed to deliver the items within the stipulated period, despite repeated assurances. With no resolution in sight, the consumer escalated the matter to authorities. After attempts to reach an amicable settlement failed, the case was referred to the Public Prosecution, which launched an investigation and forwarded it to the court. During the trial, the court found the defendant guilty of a commercial misdemeanour and handed down a one-year jail sentence. It also ordered the deportation of the business owner following the completion of the prison term. Additionally, the court directed the defendant to pay RO500 in civil compensation to the complainant. The Consumer Protection Authority has reiterated its commitment to safeguarding consumer rights and taking strict legal action against violators of the law.

MoL tells firms to follow Midday break rules
MoL tells firms to follow Midday break rules

Observer

time19-05-2025

  • Observer

MoL tells firms to follow Midday break rules

Muscat: The Ministry of Labour has stated it is prohibited to employ workers in construction sites or exposed areas with high temperatures during the afternoon from 12:30 pm to 3:30 pm during June, July, and August. The ministry called upon all private sector establishments to cooperate and comply with this procedure, which comes within the efforts to enhance a safe work environment and reduce injuries associated with high temperatures. Article 16 of the Ministry of Labour decision 286/2008 bars outdoor workers from working in high temperatures for three months, with working hours usually split between two shifts. The Ministry of Labour has mandated all construction sites and open areas to suspend work during midday hours to ensure the protection of workers. A campaign is underway in all governorates by officials of the ministry to raise awareness among workers and employers about the dangers of heat stress during the summer, and the necessity of taking preventive measures to maintain the health and safety of workers, especially in open work sites exposed to direct sunlight. The special provisions for workers include the provision of air-conditioned rest areas, rescheduling of physically demanding tasks to cooler hours, and implementing a rotational system where employees work for 45 minutes followed by a 15-minute break. The ministry is actively engaged in community awareness campaigns to discourage refuelling during the midday period unless necessary. Violations may incur fines of up to RO500 and a maximum imprisonment period of one month or a combination of both penalties. Reports on non-compliant establishments can be submitted via phone or through the ministry's websites, and the specialised team properly verifies the claims and undertakes the requisite actions.

Nakhal court slaps RO3,000 fine on car dealer for contract breach
Nakhal court slaps RO3,000 fine on car dealer for contract breach

Muscat Daily

time14-05-2025

  • Automotive
  • Muscat Daily

Nakhal court slaps RO3,000 fine on car dealer for contract breach

Muscat – The Primary Court in Nakhal has fined a commercial establishment RO3,000 and terminated a vehicle purchase contract following a consumer complaint over a delayed and defective car delivery. In a complaint filed by a woman with the Consumer Protection Department in Barka, she stated that she purchased a 2022 model year used vehicle from a dealer for RO14,450 with delivery scheduled for January 25, 2025. However, the dealer not only failed to deliver the vehicle on time but supplied a different model with multiple defects despite the delay. Following the complaint, the matter was referred to the Public Prosecution and then to the court, which found three defendants guilty of two misdemeanours – failing to provide the agreed service and failing to disclose the vehicle's condition in the contract or invoice. Each defendant was fined RO500 for each offence, resulting in a total fine of RO3,000. The court also ordered the dealer to refund the full amount paid by the consumer (RO14,450), compensate the customer an additional RO500 and cover all legal expenses. Consumer Protection Authority reaffirmed its commitment to protecting consumer rights and warned that it would continue to take strict legal action against violators. It also urged all commercial establishments to adhere to applicable laws and regulations to avoid similar legal action.

Minister of Housing: 70,000 plots distributed in 4 years
Minister of Housing: 70,000 plots distributed in 4 years

Observer

time21-04-2025

  • Business
  • Observer

Minister of Housing: 70,000 plots distributed in 4 years

Muscat: The Majlis A'Shura will host Dr. Khalfan bin Saeed Al-Shuaili, Minister of Housing and Urban Planning, on Monday. The session's agenda includes discussions on the statement to be issued by the minister. The statement will include 5 segments based on the national strategy for urban development, legislation and laws regulating the housing sector, digital transformation, simplifying procedures, and future challenges and opportunities for sustainable cities and integrated residential neighborhoods. Highlights: The Ministry seeks to establish a sustainable institutional approach to the housing and urban planning sector, in cooperation with partners in the public and private sectors. Plans to enhance family and investment stability by facilitating procedures, providing diverse housing options, and expediting licensing and ownership processes. The Ministry is focusing on five future cities - Sultan Haitham City, Thuraya City, Sohar Future City, Salalah Future City, and Nizwa Future City, covering a total area of ​​39 million square meters, and 22 projects for integrated neighborhoods and residential plans. In the past four years, around 70,000 plots of land were distributed. The Ministry granted 20 licenses for real estate development projects during the period 2022-2024, with an investment value of RO500 million, including neighborhood projects and integrated residential plans. The Minister of Housing and Urban Planning confirmed that the Social Housing Program benefited 4,923 families during the period (2021-2024), as 216 units were allocated within the integrated residential neighborhood projects to support housing assistance, in addition to allocating around 1,000 units in Sultan Haitham City (SHC). The idea of ​​moving the Mabela Industrial City will entail huge financial costs. National plans needed to relocate industrial areas and challenges include weak infrastructure, truck congestion, car showrooms in residential areas, in addition to the housing for expatriate workers. The Greater Muscat Master Plan has received His Majesty's blessing, and the Ministry has already begun work on its implementation. He noted that it includes a clear vision for housing, land, and space requirements. The Ministry welcomes all investors in the Al Khuwair Downtown Project, noting that there were more than 30 applications expressing interest in investing, at least 30% of which came from Omani investors, and the Ministry is was open to foreign investments.

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