Latest news with #RTSAct
Time of India
16-05-2025
- Time of India
Chandigarh RTS commission fines police officer for delay in service delivery
Chandigarh: The Chandigarh Right to Service Commission has imposed a penalty of Rs 10,000 on the SHO of Sector 49 police station for a delay in the delivery of services under the Right to Service Commission. The decision came on the petition of Navjot Lehal. Lehal, through her email dated April 1, 2025, requested the SHO to supply her with a copy of the DDR dated Nov 6, 2024. As per the RTS rules and notified services under the RTS Act, the document sought by the petitioner was to be provided by the SHO within one hour from the submission of the application by her. However, the SHO did not take any action on her request, thus failing to provide the service. Feeling aggrieved, the petitioner preferred a first appeal before the SDPO (south) on April 2. The SDPO disposed of the appeal, stating that as per Section 5 (2) of the Right to Service Act , a copy of the sought DDR cannot be provided as the complainant may pressurise the investigating officer and hamper the investigation. As the case is still under investigation, the relevant documents will be provided to the complainant/applicant when the supplementary challan is submitted in due course. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Find packaging machines built for small businesses automated packaging systems Learn More Undo Accordingly, the petitioner, on April 7, went for a second appeal before the SSP, UT. The SSP on April 11 dismissed the second appeal of the petitioner. Thereafter, she approached the commission on April 17. The commission observed, "The designated officer did not pay any heed to the request of the petitioner. Neither the service was provided nor any order rejecting the request of the petitioner was passed by him. Also, the first appellate authority did not apply his mind and blindly accepted this flawed interpretation of law by the designated officer… Similarly, the view of intermingling of the Right to Service Act and the Right to Information Act, taken by the second appellate authority, is also not tenable. " The commissioner held SHO Om Parkash guilty of not complying with the provisions of the Right to Service Act as he intentionally did not act on the request of the petitioner and thus failed to provide the service to her within the stipulated time limit. "To meet the requirements of justice, impose a penalty of Rs 10,000 on him. He is also directed to supply a copy of DDR No 057 dated Nov 6, 2024, immediately to the petitioner," the commission directed.
Time of India
15-05-2025
- Politics
- Time of India
Curriculum in school to include right to services
Mumbai: The school curriculum in the state will soon include chapters based on Maharashtra Right to Public Services (MRTPS) Act, aiming to increase awareness and enhance accessibility to the online services offered to the public by the state govt through its 'Aaple Sarkar' portal. Similarly, the state plans to offer some govt services with home delivery. The state will not only upgrade its portal to an advanced version soon, but will also launch a mobile app to make it convenient for the larger populace to access the services. State Chief Commissioner for RTS, Manu Kumar Srivastava, while interacting with citizens on Wednesday, said the govt was planning to introduce a chapter on the RTS Act in class 9 and 10 school textbooks, fostering civic awareness from a young age. Moreover, the 'Sevadoot' model of home delivery of services, experimented with in Wardha, would be implemented for the larger populace of the state soon, he added. Srivastava said the RTS platform was being made more accessible, with a mobile-friendly version and a dedicated app currently under development. He was replying to queries from citizens during an awareness programme held recently. Citizens complained that the portal did not accept their documents while uploading them, eventually making services inaccessible for a larger number of applicants. So far, the state has made available 1,027 services through the portal. In the last 10 years of its existence, the platform Aaple Sarkar, which promotes the mandates under MRTPS Act, received over 18.89 crore applications, with 17.79 crore successfully disposed of .
