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Over 155,000 Johor account holders to get 15% water bill rebate after 4-day water supply disruption
Over 155,000 Johor account holders to get 15% water bill rebate after 4-day water supply disruption

Independent Singapore

time26-05-2025

  • Business
  • Independent Singapore

Over 155,000 Johor account holders to get 15% water bill rebate after 4-day water supply disruption

Freepik/wirestock JOHOR BAHRU: Over 155,000 account holders in Johor will receive a 15% rebate on their water bills this month following a four-day water supply disruption, said Johor Chief Minister Onn Hafiz Ghazi after discussions with water operator Ranhill SAJ. According to The Star, Mr Ghazi said Ranhill SAJ had agreed to give a 15% rebate on the water bills of all 155,074 domestic and non-domestic accounts affected, such as houses of worship, charitable institutions, businesses, and industries. The water disruption affected those in Iskandar Puteri and Johor Bahru last Wednesday and lasted until Saturday. At the state assembly meeting on Monday (May 26), Mr Ghazi said that while the rebate may not make up for the hardship experienced by those affected, he hopes it will, in some way, 'help ease their burden.' He also apologised, on behalf of the state government, to all Johoreans affected by the water supply interruption, saying he understood it was not a small issue as it disrupted families' daily lives and affected the operations of schools, hospitals, and businesses. Mr Ghazi said 42 water tankers, 51 static water tanks, and 13,000 cartons of bottled water were sent to households during the disruption. A task force has also been set up to prevent similar incidents from happening again. In March, the Johor state government allocated over RM5 billion (S$1.52 billion) to build three reservoirs and three water treatment plants, as it aims to stop relying on Singapore's treated water by 2030. However, analysts said the timeline for Johor's planned water treatment plants could be too 'ambitious' given the scale of construction involved. /TISG Read also: 'You have my word' — Johor Chief Minister says he will 'personally address' Singaporeans' 'painful' Vehicle Entry Permit concerns

Emergency meeting held to discuss JB water supply disruption
Emergency meeting held to discuss JB water supply disruption

Free Malaysia Today

time26-05-2025

  • Business
  • Free Malaysia Today

Emergency meeting held to discuss JB water supply disruption

About 100,000 consumer accounts in several areas in Iskandar Puteri experienced water supply disruptions yesterday. PETALING JAYA : Johor menteri besar Onn Hafiz Ghazi said a special meeting was convened this morning with state water operator Ranhill SAJ to address water supply disruptions in Johor Bahru. It was reported yesterday that around 100,000 consumer accounts in parts of Johor Bahru experienced water disruptions due to unexpected damage to the main pumps supplying the Sungai Johor water treatment plant. In a Bernama report, Onn Hafiz said today's meeting was aimed at discussing immediate solutions to repair the six damaged pumps. 'As everyone is aware, Ranhill SAJ has announced that several pumps in the Johor Bahru district are damaged, resulting in hundreds of thousands of homes currently without water. 'We were informed that repairs on all six pumps were expected to be completed yesterday, but unfortunately, issues remain. 'Therefore, I called for an emergency meeting this morning to ensure that the pumps can be repaired without further delay,' he said at the state assembly. He added that the state government would seek assistance from other districts and states to help supply water to the affected areas. Onn Hafiz also gave instructions for the purchase of mineral water to ensure an adequate supply of drinking water for households in the affected areas. State public works, transport and infrastructure committee chairman Fazli Salleh yesterday said the damaged pumps at the Sungai Johor water treatment plant had forced the plant to cease operations. He said the disruption meant that 318 million litres of water could not be channelled to consumers in several areas.

Johor water service provider offers 15% rebate after supply disruption
Johor water service provider offers 15% rebate after supply disruption

Free Malaysia Today

time26-05-2025

  • Business
  • Free Malaysia Today

Johor water service provider offers 15% rebate after supply disruption

Johor menteri besar Onn Hafiz Ghazi said 42 water tankers, 51 static tanks, and 13,000 cartons of mineral water were deployed to the affected areas. ISKANDAR PUTERI : Johor's water service provider, Ranhill SAJ Sdn Bhd, is offering a 15% rebate on May water bills to all consumers affected by the recent water supply disruption. Menteri besar Onn Hafiz Ghazi said the rebate would benefit 155,074 account holders in both the domestic and non-domestic categories, including individual residences, houses of worship, welfare institutions, business premises, and industries. 'I hope this initiative can, to some extent, ease the burden and provide relief to those affected,' he said during the winding-up debate session at the state legislative assembly in Kota Iskandar today. He added that a task force had been established to prevent a repeat of the incident. It was previously reported that the main pump supplying the Sungai Johor water treatment plant had experienced unexpected damage on June 20. The disruption cut off the supply of more than 318 million litres of treated water per day to the Johor Bahru and Iskandar Puteri areas, affecting more than 100,000 consumer accounts. The water supply was fully restored on June 24. Onn Hafiz apologised to all those affected by the disruption. 'I understand this is not a minor issue, especially when it disrupts the daily lives of families and affects the operations of schools, hospitals, and businesses. 'In fact, I personally intervened on May 22 to provide explanations and initiate early actions to resolve the issue impacting the Johor Bahru district,' he said. He said the state government had instructed Ranhill SAJ to repair the damaged water pump immediately and to mobilise all necessary machinery and manpower to alleviate the people's hardship. 'A total of 42 water tankers, 51 static tanks, and 13,000 cartons of mineral water were deployed to the affected areas during that period,' he said.

Johor MB: Over 155,000 premises to receive 15pc rebate after water disruptions
Johor MB: Over 155,000 premises to receive 15pc rebate after water disruptions

Malay Mail

time26-05-2025

  • Business
  • Malay Mail

Johor MB: Over 155,000 premises to receive 15pc rebate after water disruptions

ISKANDAR PUTERI, May 26 — Johor Menteri Besar Datuk Onn Hafiz Ghazi announced that 155,074 water consumer accounts, including domestic and non-domestic premises, will receive a 15 per cent rebate on their water bills this month following recent water supply disruptions across several areas. He said the rebate would benefit individual residences, places of worship, welfare institutions, business premises, and industries. Onn Hafiz explained that negotiations with state water concessionaire Ranhill SAJ had been conducted to reach a fair solution, as many homes and premises were left without water late last week. 'I am aware and understand that this assistance may not be equivalent to the hardship experienced by those affected. 'However, I hope that this initiative can ease the burden and provide relief to those affected,' he said during his winding-up address at the Johor state legislative assembly in Kota Iskandar today. The recent water supply disruptions in south Johor were raised by several state assemblymen after the crisis last Wednesday. The affected areas included Benut, Kukup, Pemanis, Sri Medan, Panti, Kahang, Tiram, Pulai Sebatang, Kota Iskandar, Johor Jaya, Kemelah, Sungai Balang, Bukit Naning, Skudai, and parts of Johor Baru. Onn Hafiz, who is also the Machap assemblyman, apologised to residents for the water disruption, which lasted three to four days in some areas. 'I understand this is not a small issue, especially when it disrupts the daily lives of families, schools, hospitals, and business premises,' he said. The menteri besar added that a task force had been established to prevent similar incidents in the future. Last Wednesday, it was reported that approximately 100,000 homes in Johor Baru and surrounding areas were affected by water disruptions due to an unexpected breakdown in the main pump supplying water to the Sungai Johor water treatment plant. The breakdown caused a massive shortfall of 318 million litres per day, leaving consumers in the affected areas without water.

Affected Johor account holders get 15% rebate as MB apologises for four-day water disruption
Affected Johor account holders get 15% rebate as MB apologises for four-day water disruption

The Star

time26-05-2025

  • Politics
  • The Star

Affected Johor account holders get 15% rebate as MB apologises for four-day water disruption

JOHOR BARU: More than 155,000 account holders affected by the sudden four-day water disruption recently will be given a 15% rebate in their water bill this month, says Datuk Onn Hafiz Ghazi ( pic ). The Johor Mentri Besar said this decision resulted from a meeting with water operator Ranhill SAJ to find a fair and responsible way to address the issue. "Following the discussion, Ranhill SAJ has agreed to give a 15% rebate on the water bills of all 155,074 affected account holders this month. "This covers accounts under domestic and non-domestic categories, such as houses of worship, charitable institutions, businesses and industries. "I am aware that this may not make up for the hardship experienced by those affected, but I hope it will, in some way, help ease their burden," he said in his speech during the state assembly sitting here on Monday (May 26). In his speech, Onn Hafiz also made a public apology to those affected by the unexpected water crisis. "On behalf of the state government, I would like to apologise to all Johoreans who were affected by the recent water supply interruption. "I understand that this is not a small issue, especially as it disrupted the daily lives of families and halted the operations of schools, hospitals and businesses," he said. He said that a total of 42 water tankers, 51 static water tanks and 13,000 cartons of mineral water were distributed to households impacted by the water cut. "A task force has also been formed to ensure that this will never happen again in the future," he said. The water disruption, which began last Wednesday and lasted until Saturday, affected over 150,000 account holders in Iskandar Puteri and Johor Baru.

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