Latest news with #SAPBusinessAI
Campaign ME
19 hours ago
- Business
- Campaign ME
Grandiose Supermarket, SAP partner to elevate CX, scalable growth
Grandiose Supermarket, a premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the Ghassan Aboud Group, has signed an agreement with SAP to implement RISE with SAP S/4HANA Cloud – Private Edition as the digital backbone of its operations, integrated with SAP Business AI. This strategic partnership will empower Grandiose to deliver better customer experiences, unlock AI-driven operational intelligence and support its bold growth ambitions in the UAE's dynamic retail landscape. Central to this transformation is SAP Business AI, which enhances Grandiose's business applications with intelligent automation and deeper analytics. This will empower the brand's teams to offload routine work, analyse millions of data points for deeper insights into customer and supply chain behaviour, and focus on strategic initiatives that drive innovation and growth. This AI-driven foundation ensures Grandiose can scale efficiently, opening new stores and entering new markets with intelligence built into every layer of the business. By adopting RISE with SAP S/4HANA, hosted on Microsoft Azure, and integrating SAP Business AI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimise product availability across branches while reducing instances of overstocking and understocking. 'Customer experience is at the heart of everything we do at Grandiose,' said Mussaab Aboud, CEO Grandiose Supermarket. 'Partnering with SAP and leveraging SAP Business AI helps us better understand our customers' needs, predict trends, and exceed their expectations with seamless availability and personalized services. The resilience and optimization provided by SAP's AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.' The implementation of SAP S/4HANA will serve as the digital core for Grandiose's operations, leveraging industry-specific vertical solutions tailored for the retail and food sectors. These out-of-the-box capabilities, combined with localised features for taxation and compliance based on SAP's strong relationships with UAE customers, reduce the need for extensive customisations and accelerate time-to-value. 'SAP has become synonymous with family conglomerates and growth-driven businesses like the Ghassan Aboud Group, especially in the retail sector where innovation and resilience are essential,' said Marwan Zeineddine, Managing Director, SAP UAE. 'We're proud to support Grandiose's expansion with a future-ready platform powered by Business AI that enhances customer experience, optimises operations, and drives continuous innovation. As Grandiose continues to scale across the UAE and beyond, this transformation aims to lay the groundwork for a more intelligent, responsive and customer-centric retail model, setting a new benchmark for digital excellence in the UAE.
Techday NZ
a day ago
- Business
- Techday NZ
SAP urges unified AI & data approach for ANZ business growth
SAP is calling on Australian and New Zealand organisations to rethink their approach to AI, data and application landscapes, marking a shift from future-looking speculation to real-world execution. Held at the Centrepiece on 7 August, the event brought together more than 700 attendees and over 70 speakers to explore strategies for embedding AI across core business functions. Angela Colantuono, Managing Director and President of SAP Australia and New Zealand, highlighted the urgency for agility and productivity amid ongoing disruption. "Agility is no longer optional, and productivity, well, it's front page news here in Australia," Colantuono said. "The Australian Government is working with business leaders on a productivity challenge over the next few weeks." She also highlighted SAP's investments in sovereign cloud capabilities and a Centre of Excellence in Canberra, underscoring the company's commitment to local innovation. "Our applications manage the heartbeat of local business, with SAP underpinning 92% of the ASX 200," she noted. "And of course, SAP Business AI is embedded directly into our suite." Colantuono stressed the importance of a solid data foundation to unlock AI's true potential. "While everyone's talking about AI, not enough people are talking about how to do AI well," she said. "We know you can't unlock AI without fixing your data landscape." At the event, SAP unveiled the top five AI use cases currently adopted by customers in Australia and New Zealand, based on customer data between May 2024 and May 2025: Automated expense generation using receipt images Automated invoice processing Expense verification and compliance checks Real-time alerts for supply chain disruptions Sales demand forecasting powered by predictive analytics "My conversations with CEOs are increasingly revealing how they are looking to embed AI into some of the most fundamental parts of their business," said Colantuono. "These applications are helping Australian organisations make faster, smarter decisions, reduce risk and unlock new value. But to fully realise AI's potential, we need to invest just as much in people as we do in technology." SAP's commitment to responsible AI was echoed by keynote speaker Dr Catriona Wallace, Founder of the Responsible Metaverse Alliance. "AI is the number one existential risk we face today. Yet only a small fraction of Australian organisations are equipped to use it responsibly," she said. "If we want AI to drive innovation, productivity and public trust, we must move beyond ambition to action." SAP Business Suite President Stefan De Barse used his keynote to explain SAP's "flywheel" concept, where applications, data and AI are unified to increase enterprise value. "The flywheel is all about apps, data and AI coming together to provide more value to all of you - our customers and partners," he said. "It starts with apps that run your end-to-end business processes. Those apps also provide valuable data." That data forms the basis of SAP's Business Data Cloud, in partnership with Databricks, which enables real-time integration between business systems and AI-powered decision-making. "You spend 80% of your time managing this fragile balance between data and apps," De Barse said. "That means only 20% of the time is invested in generating value." He argued that in the AI era, this disconnect is unsustainable. "For AI to deliver exponential value, it is extremely important that the end-to-end business process context is connected with the data," he said. Demonstrating SAP's AI co-pilot Joule, De Barse walked the audience through a scenario where finance, operations, procurement, HR and sales teams collaborate using shared data and embedded AI to resolve rising inventory, back orders and liquidity gaps. Lion, a leading beverage company in Australia and New Zealand, was cited as a live example of SAP's AI capabilities in action. After adopting SAP's Business Technology Platform and a clean core ERP model, Lion accelerated its order-to-cash cycles and developed an AI-powered beer recommendation app, 'Joey', in under 10 days. "AI is helping us move faster, make smarter decisions, and deliver better customer experiences," said Ram Kalyanasundaram, Group Technology and Digital Transformation Director at Lion. "SAP's AI capabilities have been a game-changer in how we think, operate and grow." In higher education, La Trobe University became the first in the ANZ region to go live with SAP S/4HANA Cloud Public Edition as part of its GROW with SAP journey. The transformation is streamlining the university's operations across finance, logistics, real estate and procurement, while laying a foundation for future AI-driven insights. "This transformation is a major step forward in how we operate," said Shainal Kavar, Chief Information Officer at La Trobe University. "It sets us up to embrace innovation and unlock the potential of AI in the years ahead." In addition to showcasing customer success stories, SAP announced the return of its SAP Intrepid Women AI Tour in January 2026. The four-day study programme will support senior female leaders in advancing AI literacy and leadership, building on the momentum of the 2025 edition. "Less than 15% of senior AI executives are women today," said Colantuono. "Last year's programme proved that when you bring female leaders together to build AI literacy and share experiences, the impact is extraordinary." "This is what we believe is the future of the business suite," he said. "And we would love to embark on this business suite journey with many of you."
Channel Post MEA
3 days ago
- Business
- Channel Post MEA
Grandiose Leverages SAP Business AI To Enhance Customer Experience
SAP has announced that Grandiose Supermarket, a premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the Ghassan Aboud Group, has signed an agreement to implement RISE with SAP S/4HANA Cloud – Private Edition as the digital backbone of its operations, integrated with SAP Business AI. This strategic partnership will empower Grandiose to deliver even more exceptional customer experiences, unlock AI-driven operational intelligence, and support its bold growth ambitions in the UAE's dynamic retail landscape. By adopting RISE with SAP S/4HANA, hosted on Microsoft Azure, and integrating SAP Business AI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimize product availability across branches while reducing instances of overstocking and understocking. 'Customer experience is at the heart of everything we do at Grandiose,' said Mussaab Aboud, CEO Grandiose Supermarket. 'Partnering with SAP and leveraging SAP Business AI helps us better understand our customers' needs, predict trends, and exceed their expectations with seamless availability and personalized services. The resilience and optimization provided by SAP's AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.' The implementation of SAP S/4HANA will serve as the digital core for Grandiose's operations, leveraging industry-specific vertical solutions tailored for the retail and food sectors. These out-of-the-box capabilities, combined with localized features for taxation and compliance based on SAP's strong relationships with UAE customers, reduce the need for extensive customizations and accelerate time-to-value. Central to this transformation is SAP Business AI, which enhances Grandiose's business applications with intelligent automation and deeper analytics. This empowers teams to offload routine work, analyze millions of data points for deeper insights into customer and supply chain behavior, and focus on strategic initiatives that drive innovation and growth. This AI-driven foundation ensures Grandiose can scale efficiently, opening new stores and entering new markets with intelligence built into every layer of the business. 'SAP has become synonymous with family conglomerates and growth-driven businesses like the Ghassan Aboud Group, especially in the retail sector where innovation and resilience are essential,' said Marwan Zeineddine, Managing Director, SAP UAE. 'We're proud to support Grandiose's expansion with a future-ready platform powered by Business AI that enhances customer experience, optimizes operations, and drives continuous innovation. As Grandiose continues to scale across the UAE and beyond, this transformation lays the groundwork for a more intelligent, responsive, and customer-centric retail model, setting a new benchmark for digital excellence in the UAE.
Forbes
23-07-2025
- Business
- Forbes
AI Innovation: 4 Steps For Enterprises To Gain Competitive Advantage
One way to become an AI front-runner is to tackle fragmented tools and solutions by putting in place an open, interoperable ecosystem. AI is everywhere, but it can be difficult for enterprises to cut through the hype to understand how to leverage the latest innovations to gain a real, measurable competitive advantage. I addressed this challenge in a conversation with Dan Newman at The Six Five Summit: AI Unleashed 2025, hosted by The Futurum Group and Moor Insights and Strategy. We spoke about the blockers that leaders face when determining where to apply generative AI to move their businesses forward and what SAP Business AI is uniquely bringing to market to help. Flowing from that conversation, here are four steps you can take, among others we touched on, that will help you become an AI front-runner. 1. Prioritize use cases with the most promise First, focus on areas of your business in which you can use AI to deliver fast, measurable value. Finance, HR, supply chain, and customer experience are among those AI front-runners often start with. As you assess your options, set aside the idea of a 'proof of concept.' Instead, develop 'proofs of value' by using your and your team's expertise, data, and imaginations to find areas where more value can be unlocked using automation or AI agents. By the way, the term 'proof of value' was first coined by AI front-runner Philippe Lalumiere, vice president of IT at Cirque du Soleil, in reference to an AI agent for accounts payable that his team designed in partnership with SAP. The key is to pinpoint what outcomes matter most to your business and choose use cases that quickly prove the value. 2. Deploy intelligent agents to simplify complex tasks Another practice of AI front-runners is the use of AI agents that span departments and systems to solve end-to-end problems. Their autonomous abilities to handle whole processes is one of the differences between an AI skill and an AI agent. A skill is a single ability, such as the ability to write a message or analyze a spreadsheet and trigger actions from that analysis. An agent independently handles complex, multi-step processes to produce a measurable outcome. We recently announced an expanded network of Joule Agents to help foster autonomous collaboration across systems and lines of business. This includes out-of-the-box agents for HR, finance, supply chain, and other functions that companies can deploy quickly to help automate critical workflows. AI front-runners, such as Ericsson, Team Liquid, and Cirque du Soleil, also create customized agents that can tackle specific opportunities for process improvement. Now you can build them with Joule Studio, which provides a low-code workspace to help design, orchestrate, and manage custom agents using pre-defined skills, models, and data connections. This can give you the power to extend and tailor your agent network to your exact needs and business context. 3. Embed AI into daily workflows To truly become an AI front-runner, you need AI woven seamlessly into how your teams work every day. You also need to ensure it works across your broader technology ecosystem. Because of these critical business needs, we created Joule to be your natural language AI interface, built right into your SAP systems. And we're adding a new Joule action bar to make it even more context-aware and better integrated with third-party tools like ServiceNow and Microsoft Copilot. It doesn't wait for you to tell it what you need. Instead, it can proactively follow your behavior and suggest helpful next actions in context across multiple SAP and non-SAP applications. This helps remove friction, so your team members don't have to toggle between tools or relearn interfaces. 4. Foster an ecosystem of interoperable, leading AI tools Another way to become an AI front-runner is to tackle fragmented tools and solutions by putting in place an open, interoperable ecosystem. After all, what good is an innovative AI tool if it runs into blockers when it encounters your other first- and third-party solutions? This is why we recently announced a tighter integration with Microsoft Copilot for productivity and partnerships with Mistral AI and Perplexity for flexible access to leading AI models. These, and many other partnerships, help teams combine multiple AI capabilities, share trusted data across systems, and drive business outcomes faster, without the headache of manual connections. Ready to lead? Here's how to get started I want to encourage you to lead, not follow, in the AI era. If you're ready to do that, there are a few ways to get started. First, go deeper on these subjects in the full Six Five Summit conversation. Then see how other companies are innovating with AI and learn what's possible through SAP Business AI. This story also appears on
Yahoo
10-07-2025
- Business
- Yahoo
Brisken Launches Treasury Solutions and Cloud Services Business Units to Drive Strategic Growth
The Woodlands, Texas--(Newsfile Corp. - July 10, 2025) - Brisken Group is pleased to announce a strategic evolution of its business structure to better support the expanding needs of global treasury and finance teams. In response to increasing demand for tailored treasury applications and scalable, intelligent platform services, the company is launching two distinct business units: Brisken Treasury Solutions and Brisken Cloud Services. Dirk Neumann To view an enhanced version of this graphic, please visit: Brisken Treasury Solutions (BTS) is a dedicated business unit focused on delivering off-the-shelf, highly customizable treasury solutions powered by Brisken's OnePilot platform and SAP Treasury software. BTS brings together deep expertise in treasury business processes and SAP solutions (SAP Treasury and Risk Management, SAP Advanced Payment Management, SAP Cash Management, SAP Business AI, etc.) to create tailored offerings that address each client's unique requirements. By integrating intelligent automation, real-time data intelligence, and seamless user experiences, BTS empowers finance organizations with adaptable, future-ready tools that drive meaningful financial transformation. To lead this new business, Eduardo Konarzewski has been appointed CEO of Brisken Treasury Solutions. Eduardo's strong track record in treasury management and digital transformation will be instrumental in advancing the company's specialized solutions and strengthening customer success. Dirk Neumann will now serve as President and Group CEO of Brisken, overseeing the overall strategic direction. Dirk will focus on advancing Brisken Cloud Services, which, with Brisken OnePilot at its core, will continue to power the company's platform strategy, foster ecosystem innovation, and provide the scalable foundation to support Brisken Treasury Solutions' growth. "These changes represent a clear commitment to our customers," said Dirk Neumann. "By sharpening our focus, we can invest more deeply in the areas that create the most value—advanced AI, agentic systems, and intelligent treasury solutions. Our goal is to move faster, serve smarter, and innovate with purpose." Importantly, all existing services, partnerships, and support channels remain unchanged. The creation of these business units is designed to strengthen Brisken's ability to deliver seamless, future-ready customer experiences while driving innovation at scale. About Brisken Brisken is a global technology and services company empowering CFOs and treasury leaders to transform finance operations and unlock strategic value. Through its two business units—Brisken Treasury Solutions and Brisken Cloud Services—Brisken combines deep financial domain expertise, advanced AI capabilities, and platform innovation with a strong focus on agentic systems. This powerful combination helps enterprises streamline processes, enhance decision-making, and accelerate growth through intelligent automation and adaptable, future-ready solutions. Contact Information: Dirk Neumann (CEO Brisken)Email: +1 936-777-4451 Source: To view the source version of this press release, please visit Sign in to access your portfolio
