Latest news with #ScottishTransportAwards2025
Daily Record
23-06-2025
- Business
- Daily Record
Stirling train conductor wins top accolade for exceptional service at awards ceremony
Lorna Hunter, who has been a member of ScotRail's on-train crew at Stirling since 2011, was named Frontline Employee of the Year at the Scottish Transport Awards. A rail conductor from Stirling has been crowned with a prestigious accolade at the Scottish Transport Awards 2025. ScotRail conductor, Lorna Hunter, earned national recognition after being named Frontline Employee of the Year at the prestigious ceremony held atthe Radisson Blu Hotel, in Glasgow, last week. Lorna, who has been a member of ScotRail's on-train crew at Stirling since 2011, was commended for her outstanding commitment to passenger safety and customer service. In 2024, she was named as ScotRail's Employee of the Month following her courageous handling of a potentially dangerous situation involving an unruly passenger on a late-night train. Her swift and level-headed actions were instrumental in safeguarding a vulnerable female passenger, leading to the offender's subsequent capture by British Transport Police. Her professionalism and natural empathy shine through in her daily interactions with customers, and Lorna is regularly mentioned on social media by customers who share positive stories and praise her thoughtful approach. Celebrating its 22nd anniversary, the Scottish Transport Awards were hosted by Transport Times and are dedicated to acknowledging the outstanding contributions made within Scotland's transport sector, whether through public service or private initiative, shining a spotlight on transformative ventures and pivotal individuals. Upon receiving the honour, Lorna expressed her gratitude, saying: "I'm absolutely honoured to receive this award. It means a lot to be recognised in this way. "I just try to treat every customer the way I'd want my own family to be treated, and I'm lucky to work with such a supportive team. There are so many brilliant people working on the railway every day, so to be singled out feels really special." Grant Poulton, Managing Director of Transport Times, commented: "As the organiser of the Scottish Transport Awards, it's a privilege to recognise individuals like Lorna who go above and beyond in their roles. "Her calm, compassionate and courageous response in a challenging situation exemplifies the values we seek to celebrate through this award. Lorna's dedication to passenger safety and her everyday kindness are what make Scotland's transport network truly exceptional." Phil Campbell, ScotRail Customer Operations Director, expressed: "Lorna truly represents the very best of Scotland's Railway. Her courage, kindness, and dedication to serving customers with care and professionalism make her an outstanding ambassador for ScotRail. "We are incredibly proud of her, and we're delighted that her efforts have been recognised at the Scottish Transport Awards."
Glasgow Times
23-06-2025
- Business
- Glasgow Times
First Bus news, interviews and updates on the bus operator
The company, one of the UK's largest bus operators, has its head office at the Caledonia Depot and runs depots in Scotstoun, Dumbarton, Overtown, and Blantyre. Read on for all the latest First Bus news, interviews and updates. Latest First Bus news As reported by Glasgow Times, here is a selection of the latest First Bus news stories. First Bus scores big win at Scottish Transport Awards 2025 Calls for First Bus to reconsider axing Glasgow service Alexandria residents say re-routing of bus service is 'joke' Glasgow/ Greater Glasgow First Bus timetable All the latest updates on the First Bus timetable for the Greater Glasgow route can be found here. Glasgow First Bus fares/ticket prices An adult single ticket costs between £2.10 and £6.70. The bus operator updated its fare in March for Adult Day City/Local tickets from £5.60 to £5.90, two-trip city/local tickets from £5.20 to £5.60, and adult week city/local tickets from £22.50 to £24.50. There are also plans to change the prices for single tickets, first unlimited, and other selected fares after a review of the ticketing options in Glasgow. First Bus Glasgow engineers pay rise First Bus engineers in Glasgow recently received a 13.3 per cent pay rise. This was achieved by around 150 engineers whose work involves maintaining and repairing the fleet of buses. (Image: Newsquest) The rise amounts to nearly £4,700 for each engineer and will be backdated to April 2025. The announcement was made by the trade union Unite. Glasgow First Bus contact number The operator's Customer Service team can be reached at 0345 646 0707.
Glasgow Times
20-06-2025
- Automotive
- Glasgow Times
Suachiehall Lane in Glasgow to close for over month
READ NEXT: First Bus receive huge accolade at Scottish Transport Awards 2025 Sauchiehall Lane at Renfield Street will be closed from 8am on Monday, June 30 until 5pm on Friday, August 8. Specifically, the road will be closed from the extended east kerb line of Renfield Street, eastwards for a distance of 10m or thereby. READ NEXT: Scottish Government ending use of WhatsApp after Covid inquiry criticism The closure comes in order to facilitate the reconstruction of the entrance to Sauchiehall Lane at Renfield Street. Access to Sauchiehall Lane will still be permitted from the east side via West Nile Street.
Glasgow Times
20-06-2025
- Politics
- Glasgow Times
Scottish Government ending use of WhatsApp after criticism
The Government had previously agreed to end its use of WhatsApp and other non-official messaging applications by spring next year. READ NEXT: First Bus receive huge accolade at Scottish Transport Awards 2025 The policy comes into force on Friday though some teams will continue to phase out the app by the end of the year. As part of the UK Covid-19 Inquiry, it emerged ministers and top civil servants deleted WhatsApp messages which had been requested by the inquiry team. The Conservatives attacked former first minister Nicola Sturgeon in particular for deleting messages, though she said they did not relate to Government business. Her successor, Humza Yousaf, ordered a review of mobile messaging which was carried out by Emma Martins – the former Channel Islands data protection commissioner. READ NEXT: Abusive social media posts directed at MSPs tripled in past year Deputy First Minister Kate Forbes said the policy will apply to all Scottish Government employees, including contractors, senior civil servants, special advisers and ministers. Ms Forbes said: 'We are setting out a clear approach to ending Government use of mobile messaging apps, and this will support wider work to deliver on our commitment to openness and transparency. 'The use of mobile messaging apps increased during the pandemic as staff worked remotely in unprecedented and difficult circumstances. Having reflected on our working practices, we are now implementing changes to the use of such apps. 'This follows on from actions to implement other recommendations from Ms Martins's externally-led review including updating our hybrid working policy. 'I want to reassure the public that it is a priority of this Government to maintain secure and searchable data, ensuring compliance with all records management rules. 'We will continue to act to ensure our data policies are robust, especially considering technological advances.' Opposition MSPs have said the new policy is a 'clear admission' from the Government that the pandemic deletions were wrong. Scottish Conservative MSP Craig Hoy said: 'This is as close as we'll get to an apology from the SNP for the shameful, industrial-scale deletion of Covid WhatsApp messages which was orchestrated by John Swinney and Nicola Sturgeon. 'This change in policy is all well and good but the horse has already bolted for bereaved families who were denied the answers they deserved over the decisions taken by SNP ministers during the pandemic. 'Secrecy and evasion are hardwired into this SNP Government, so the Scottish people will not be duped into thinking one overdue concession marks a change in culture.'
Edinburgh Reporter
20-06-2025
- Business
- Edinburgh Reporter
Scottish Transport Awards – Edinburgh's newest active travel link declared a winner
The City of Edinburgh Council has been awarded Excellence in Transport Design at the Scottish Transport Awards 2025 for the Roseburn to Union Canal Active Travel Route which opened recently. This corridor has transformed local connectivity, public space and access to nature with an off road path for walking wheeling and cycling. Lothian Buses and Police Scotland were also recognised for Excellence in Social and Community Value for Operation Crackle, a joint initiative tackling antisocial behaviour and promoting safer public transport. The 22nd annual awards ceremony was held on Thursday evening at the Marriott Hotel in Glasgow. The ceremony celebrated the best of transport operators, infrastructure specialists, frontline workers and local authorities in Scotland. Cabinet Secretary for Transport Fiona Hyslop MSP delivered the keynote address and presented the Transport Team / Partnership of the Year award. The Minister said: 'It was an honour to speak at the Scottish Transport Awards tonight (June 19th) and to meet so many of the sector's major players and unsung heroes. 'I particularly enjoyed handing out the 'Team of the Year' award, and speaking to people who are working so hard behind the scenes, day in, day out, to keep Scotland moving. 'This was my third Scottish Transport Awards, and I was able to reflect on the progress being made across the nation on so many impressive projects and initiatives. 'However, there is still so much to do. I want us to build on that momentum to deliver lasting change by working together on our key ambitions and priorities. 'Well done everyone on such a fitting occasion to celebrate your success.' Other category winners included: Best Bus Service: Lothian Buses – Lothian Country Service 43 Rail Supplier of the Year: Story Scotland Excellence in Travel Information and Marketing: Caledonian MacBrayne – 'Every Journey Starts a Story' Contribution to Sustainable Transport: Royal Highland Show Traffic Management Working Group Best Practice in Transport Planning: The Edinburgh & South East Scotland City Region Deal – Workforce Mobility Project Outstanding Contribution to Transport: Roy Brannen CBE Lifetime Contribution to Transport: Gillian Murray Graffiti Roseburn to Union Canal Like this: Like Related
