Latest news with #SelfServiceRepair
CNET
5 days ago
- Business
- CNET
Apple Expands Official Self Service Repair Options to Include iPads
Having iPad trouble? With Apple's May 29 expansion of its Self Service Repair Store, you may be able to fix your device at home. Users will have the choice of taking their iPads into an Apple Store Genius Bar or attempting certain repairs by themselves -- with help from Apple's own resources. The Self Service Repair Store will now offer genuine iPad parts (including displays, batteries, cameras and charging ports), repair toolkits and the ability to arrange an Apple Diagnostics session, among other add-ons. This change also affects independent repair providers who were not previously able to legally repair iPads or offer parts to customers. The service expansion will apply to iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16) models. This follows past expansions Apple has made to its self-repair program, begun in 2022, such as adding the MacBook Pro in 2023. At the time, we noted that this move may be in response to the Right to Repair movement, which has led to repair-oriented legislation in all 50 states. Whatever the reason, Apple has now expanded its own self-repair options to tablet owners. "At Apple, our goal is to create the world's greatest products that last as long as possible," Brian Naumann, Apple's vice president of AppleCare, said in a statement. "With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy." Apple also announced that its Self Service Repair options would be expanding into Canada this summer, making it the 34th country offering the program. A representative for Apple did not immediately respond to a request for comment.
GSM Arena
6 days ago
- Business
- GSM Arena
Apple adds some iPads to the Self Service Repair program
Before 2021, the only way to repair your iPhone was to visit Apple Authorized Service Providers and Independent Repair Providers that qualified. Apple then introduced the Self Service Repair program after growing pressure from different state and country laws, like the EU's Right to Repair Directive. The program expanded to MacBooks in 2023, and now iPads are next in line. Apple now provides access to repair manuals and spare parts like displays, batteries, cameras and charging ports. Self Service Repair support isn't available to all iPads, though. Apple lists only the iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro) and iPad (A16) for now. With the new iPads, the Self Service Repair program now covers 65 devices and 33 countries. Canada will also be added to the program sometime this summer. Source
TechCrunch
6 days ago
- Business
- TechCrunch
Apple expands Self Service Repair to iPads
Apple's Self Service Repair program is expanding to the iPad, the tech giant announced on Wednesday. The program will give iPad owners the tools they need to repair their devices at home. They can get access to repair manuals, genuine Apple parts, Apple Diagnostics troubleshooting sessions, tools, and rental toolkits. Starting Thursday, users who have an iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16) can order repair kits and components, including displays, batteries, cameras, and external charging ports. 'At Apple, our goal is to create the world's greatest products that last as long as possible,' said Brian Naumann, Apple's vice president of AppleCare, in a press release. 'With today's announcement, we're excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy.' Launched in 2022, Self Service Repair allows consumers to do their own repairs at home if they're comfortable doing so by getting access to the same manuals used at Apple Store locations and Apple Authorized Service Providers. Apple says the program now supports 65 Apple products, including the recently released iPhone 16e, MacBook Air, and Mac Studio. The company shared that Canada will soon become the 34th country where Apple offers Self Service Repair. Apple also revealed more details about its Genuine Parts Distributor program, which allows independent mobile repair professionals to order genuine Apple service parts and components. These parts are available via authorized third-party distributors, such as MobileSentrix in the U.S., plus MobileSentrix and in Europe. Genuine Parts Distributor offers many Apple parts for iPhone repairs, including displays, batteries, and charging ports, with iPad parts coming tomorrow
Phone Arena
6 days ago
- Business
- Phone Arena
You can now do something with your iPad Apple used to warn against
Apple is officially broadening its Self Service Repair Program to include iPads, giving users access to genuine parts and tools to fix their own tablets at home. Originally launched in April 2022 as a DIY repair initiative for iPhones, the Self Service Repair Program has since grown to include Macs. Now, starting May 29 , Apple is adding select iPads to the list — marking the first time users can attempt home repairs on the company's tablets. Welcome to right-to-repair, iPad. | Image credit — PhoneArena Users can now order official Apple parts, tools, and manuals for supported iPad models through the Self Service Repair Store. The program currently covers components such as batteries, displays, cameras, and charging ports. Customers also have access to troubleshooting resources and guided repair sessions to assist with the launch, eligible iPads include : iPad Air (M2 and newer) iPad Pro (M4) iPad mini (A17 Pro) iPad (A16) As with iPhone and Mac repairs, users must return the replaced 'core' part to Apple to receive credit toward their purchase, which is an effort to encourage recycling and reduce waste. With this addition, the Self Service Repair Program now supports a total of 65 Apple devices across multiple product lines. Apple positions the program as a way for customers to extend the life of their hardware while maintaining high standards for safety, privacy, and Naumann, Apple's Vice President of AppleCare, said:To me, this is a sign that Apple will continue to expand the Self Service Repair program gradually with time, embracing the right-to-repair movement even more in the future. The process still isn't particularly cheap or simple, and for many users, going to a Genius Bar can still make more sense. But for those who are comfortable with a toolkit and appreciate having the choice, this is a win. Next up — Canada Right alongside the iPad rollout, Apple also announced that Self Service Repair will arrive in Canada later this summer. That will bring the total number of countries to 34. While most users are still likely to rely on Apple Stores and authorized service providers for major repairs, this update gives tech-savvy customers an official route to fix their iPads at home—without voiding warranties or resorting to third-party components.
