22-07-2025
PLDT, Smart provide free calls, texts, data for storm-hit customers
Two people walk on a flooded road in Candaba, Pampanga on July 22, 2025. 24 Oras video
PLDT Inc. and its wireless unit Smart Communications on Tuesday announced they are providing free calls, texts, and 250MB of data to affected customers in areas severely impacted by the Crising-enhanced Habagat rains.
In a news release, PLDT-Smart said free calls, text, and data are now accessible to subscribers in Angono, Bataan, Bulacan, Cainta, Las Piñas, Marikina, Mindoro, Pampanga, Pangasinan, Pasig, Tarlac, Taytay, and Zambales.
The telco said it will continue to monitor conditions and coordinate with local authorities to extend assistance where needed.
'Staying connected is a lifeline in times like these,' said Manuel Pangilinan, chairman and CEO of PLDT-Smart.
Anastacio Martirez, COO of Smart, added, 'We've activated free calls, texts, and data in affected areas so our customers can reach out for help, or to their loved ones. Keeping our network up and our services available is our top priority.'
Pangilinan, who is also president and CEO of Meralco, also directed the power distributor to position and deploy high bed and amphibious trucks, motorized boats, and trained rescue teams in flooded areas.
PLDT-Smart said its Smart Cares Crisis Hotline (+63288457799) remains open to help customers connect with family members and receive safety advisories.
Customers are encouraged to follow official government bulletins and take necessary precautions, the telco said. — BM, GMA Integrated News
