Latest news with #SoufianeElAllam
Khaleej Times
24-07-2025
- Business
- Khaleej Times
Al Habtoor Palace unveils 'The Palace Journey' across Dubai and Budapest
Al Habtoor Palace, a distinguished collection of luxury properties, proudly announces the launch of 'The Palace Journey' — an exclusive new offer inviting discerning travellers to experience the grandeur of two iconic cities: Dubai and Budapest. This unique promotion seamlessly blends vibrant Middle Eastern hospitality with historic European elegance, offering an unparalleled multi-destination luxury escape. The Palace Journey allows guests to extend their opulent experience: when booking a minimum of two nights in a lavish suite at either Al Habtoor Palace Dubai or Al Habtoor Palace Budapest, guests will receive a complimentary night's stay at the sister property. This initiative is designed to reward premium bookings by providing an exceptional opportunity to explore two distinct luxury destinations under the trusted Al Habtoor Palace brand. "I am thrilled to witness the synergy between Al Habtoor Palace Dubai and Al Habtoor Palace Budapest. These two iconic destinations, each offering a unique blend of heritage and modernity, are now more connected than ever with two daily flights. This connection not only bridges geographical distances but also unites our shared spirit of true hospitality. It's a testament to our commitment to providing world-class experiences for our guests, no matter where they choose to stay," said Soufiane El Allam, complex operations and commercial director, Al Habtoor City Hotel Collection. Whether commencing their journey amidst the dynamic energy of Dubai or the imperial charm of Budapest, guests can expect a consistent standard of lavish accommodations and exceptional service. Al Habtoor Palace Dubai, nestled within the vibrant Al Habtoor City Hotel Collection, offers magnificent suites that embody Arabian splendor. Meanwhile, Al Habtoor Palace Budapest, set within the historic Adria Palace, features exquisitely designed suites reflecting classic European grandeur. The effortless offer includes: From Dubai to Budapest: Book two nights in a magnificent suite at Al Habtoor Palace Dubai and receive one complimentary night at Al Habtoor Palace Budapest. From Budapest to Dubai: Book two nights in an exquisite suite at Al Habtoor Palace Budapest and receive one complimentary night at Al Habtoor Palace Dubai. This exclusive offer is valid for bookings made until September 30, 2025, applicable for stays in suites (basic category or higher) at both hotels. The complimentary night is based on double occupancy on a bed and breakfast basis (exclusive of taxes and VAT), upon the materialisation of the initial suite booking. This cross-continental promotion underscores Al Habtoor Palace's commitment to curating bespoke and memorable experiences for its global clientele.
Khaleej Times
09-07-2025
- Business
- Khaleej Times
Inside Al Habtoor City: Crafting luxury, loyalty, and legacy
Soufiane El Allam, Complex Commercial & Operations Director, Al Habtoor City Hotel Collection, shares insights on brand identity, people-first leadership, and how Dubai's hospitality hub is evolving with the future of travel Published: Wed 9 Jul 2025, 11:20 AM In Dubai's fiercely competitive hospitality landscape, standing out requires more than just impeccable service and luxury offerings - it demands a soul. At Al Habtoor City Hotel Collection, the beating heart behind its trio of iconic hotels is a clear brand identity, guest-first innovation, and a leadership style rooted in mentorship and purpose. In an exclusive interview with Khaleej Times, Soufiane El Allam, Complex Commercial & Operations Director, delves into what defines a property's 'DNA', how commercial vision meets guest expectations, and why authentic experiences are the future of travel. Edited excerpts: Question: How do you define a property's 'DNA', and how do you align that with both commercial goals and guest experience expectations? Answer: The concept of a property's 'DNA' is grounded in its history and the compelling story behind its development. Identifying core elements allows for their integration across all relevant experiences and touchpoints, ensuring a seamless guest journey. This principle applies equally to commercial strategies and operational practices. Contrary to popular belief that hospitality workers can be anyone, the industry requires specific attributes such as passion, patience, and continued curiosity to cater effectively to our evolving clientele. Question: In a market like Al Habtoor City where luxury is standard, how do you create unique guest touchpoints that translate into sustainable brand loyalty and commercial success? Answer: Adhering to brand standards helps maintain consistent quality, while adaptability ensures we remain relevant and avoid stagnation. Change is inevitable; therefore, the ability to evolve with industry trends is critical to sustainability. Additionally, understanding and anticipating guest needs, respecting their preferences, and embracing diversity, exemplified by our multicultural team representing over 58 nationalities are essential for cultivating lasting loyalty. Question: You emphasize people development, mentoring, and ESG. How do you integrate these values into your leadership and organizational culture? Answer: Fostering the growth of my team brings me great satisfaction, and developing future leaders is central to my leadership philosophy. By doing so, I contribute not only to their professional advancement but also to their personal development. Providing guidance and mentorship allows me to share my knowledge and cultivate their capabilities. Clear direction and alignment with our organizational goals are vital to ensuring our collective success. Question: Al Habtoor City hosts three iconic brands. How do you manage brand distinction while leveraging synergy across the portfolio for commercial advantage? Answer: The foundation begins with establishing a clear purpose for each brand. Hilton Dubai Al Habtoor City, V Hotel, Curio Collection by Hilton, and Al Habtoor Palace each possess unique styles, DNA, and guidelines. Our role is to uphold their individuality while fostering operational synchronization that does not compromise brand essence. This is achieved through cross-property frameworks and integrated training programs. Like a symphony, each hotel contributes a unique voice - when harmonized effectively, this synergy delivers exceptional guest experiences and strong financial performance, reinforcing the reputation of the entire portfolio. With Dubai's evolving tourism landscape, where do you see the Al Habtoor City Hotel Collection in five years? We are entering a transformative period driven by the rise of experiential travel. This trend encourages innovative concepts such as lifestyle-led hospitality and cultural offerings integrated within our properties. I am particularly excited about our expanding gourmet scene and our commitment to conservation and wellbeing. As a destination within a destination, we aim to offer diverse experiences and increase our local engagement through in-house events and partnerships with regional companies. Our goal is not only to remain a collection of exceptional city hotels but also to authentically integrate into Dubai's culture, providing guests with a more genuine and immersive experience.
Khaleej Times
04-06-2025
- Business
- Khaleej Times
Al Habtoor City Hotel Collection hosts Partner Appreciation night
Al Habtoor City Hotel Collection has announced the successful conclusion of its inaugural edition of its Partner Appreciation Night event, an exclusive evening dedicated to honouring the collaboration, excellence, and long-standing commitment of its most valued partners. Having taken place on May 29, this invitation-only gathering was held in Dubai, offering panoramic views of the Dubai skyline and a setting worthy of celebration. Created as a heartfelt gesture of appreciation, the recent Partner Appreciation Night was a refined evening where professional bonds were recognised and future partnerships were inspired. Al Habtoor City Hotel Collection continues to build on its legacy of fostering authentic, strategic relationships across the hospitality industry, and this special evening brought that ethos to life in unforgettable style. Stefan Radstrom, general manager, Al Habtoor City Hotel Collection, stating: "Partner Appreciation Night is more than just a celebration, it is a reflection of the meaningful relationships we've built with our partners over the years. Their dedication and shared commitment to excellence are the cornerstones of our journey." Soufiane El Allam, complex operations and commercial director, Al Habtoor City Hotel Collection, added: "Success in hospitality is never a solo act — it's a symphony of partnerships, passion, and performance. Partner Appreciation Night is our tribute to those who help us turn ambition into achievement, day after day. Together, we're not just setting standards — we're redefining them." The event was designed to reflect the exceptional standards upheld by the collection's three iconic properties, namely Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai. The night included highlights that celebrate the power of collaboration, from a dynamic networking atmosphere to memorable moments shared amongst key industry stakeholders. Guests were also treated to a culinary journey, curated by the city's most beloved dining destinations, on the night. Signature creations from ZOCO, Ribs & Brews, World Cut Steakhouse, and BQ were paired with carefully crafted beverages in partnership with Patrón Tequila. An eclectic array of live music and dance entertainment, complemented by energetic DJ sets completed the evening's sophisticated ambience, ensuring a festive mood from start to finish, all set against a glittering Dubai skyline. The event was further an opportunity to celebrate the recent accolades that have been received across the complex. Some of the awards and recognitions include Al Habtoor Palace being awarded the prestigious Forbes Travel Guide Four-Star Rating for 2025 and being recognised by Preferred Hotels & Resorts as Hotel of the Year with the 2025 Preferred Awards of Excellence. Meanwhile, Hilton Dubai Al Habtoor City earned the distinction of being named the #2 Top Meeting Hotel in the Middle East & Africa by Cvent. These milestones not only reflect the exceptional standards upheld across the collection but also reinforce the value of strong, collaborative relationships that drive shared success and sustained industry leadership. This celebration reaffirms Al Habtoor City Hotel Collection's ongoing efforts to recognise the dedication of its partners and continue to innovate in the ever changing landscape of Dubai's hospitality scene. It was an incredible evening where achievements were honoured, relationships were deepened, and the spirit of mutual success was celebrated in style.
Mid East Info
04-06-2025
- Business
- Mid East Info
Al Habtoor City Hotel Collection Recently Hosted its Partner Appreciation Night - Middle East Business News and Information
Al Habtoor City Hotel Collection is proud to announce the successful conclusion of its inaugural edition of its Partner Appreciation Night event, an exclusive evening dedicated to honouring the collaboration, excellence, and long-standing commitment of its most valued partners. Having taken place on Thursday, May 29th, this invitation-only gathering was held at the Executive Lounge on the 30th floor of V Hotel Dubai, Curio Collection by Hilton, offering panoramic views of the Dubai skyline and a setting worthy of celebration. Created as a heartfelt gesture of appreciation, the recent Partner Appreciation Night was a refined evening where professional bonds were recognised and future partnerships were inspired. Al Habtoor City Hotel Collection continues to build on its legacy of fostering authentic, strategic relationships across the hospitality industry, and this special evening brought that ethos to life in unforgettable style. Stefan Radstrom, General Manager, Al Habtoor City Hotel Collection , commented on the event, saying, 'Partner Appreciation Night is more than just a celebration, it is a reflection of the meaningful relationships we've built with our partners over the years. Their dedication and shared commitment to excellence are the cornerstones of our journey. Tonight, we honour that spirit of collaboration and look ahead to a future shaped by innovation, trust, and mutual success.' Soufiane El Allam, Complex Operations & Commercial Director, Al Habtoor City Hotel Collection, added, 'Success in hospitality is never a solo act—it's a symphony of partnerships, passion, and performance. Partner Appreciation Night is our tribute to those who help us turn ambition into achievement, day after day. Together, we're not just setting standards—we're redefining them.' Running from 7 PM to 10 PM, the event was designed to reflect the exceptional standards upheld by the collection's three iconic properties, namely Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai. The night included highlights that celebrate the power of collaboration, from a dynamic networking atmosphere to memorable moments shared amongst key industry stakeholders. Guests were also treated to a culinary journey, curated by the city's most beloved dining destinations, on the night. Signature creations from ZOCO, Ribs & Brews, World Cut Steakhouse, and BQ were paired with carefully crafted beverages in partnership with Patrón Tequila. An eclectic array of live music and dance entertainment, complemented by energetic DJ sets completed the evening's sophisticated ambience, ensuring a festive mood from start to finish, all set against a glittering Dubai skyline. The event was further an opportunity to celebrate the recent accolades that have been received across the complex. Some of the awards and recognitions include Al Habtoor Palace being awarded the prestigious Forbes Travel Guide Four-Star Rating for 2025 and being recognised by Preferred Hotels & Resorts as Hotel of the Year with the 2025 Preferred Awards of Excellence. Meanwhile, Hilton Dubai Al Habtoor City earned the distinction of being named the #2 Top Meeting Hotel in the Middle East & Africa by Cvent. These milestones not only reflect the exceptional standards upheld across the collection but also reinforce the value of strong, collaborative relationships that drive shared success and sustained industry leadership. Al Habtoor City Hotel Collection is a prestigious trio of luxury hotels, Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai, offering an exceptional blend of elegance, comfort, and experiential hospitality in the heart of Dubai. Together, they create a dynamic lifestyle destination along the Dubai Water Canal, known for world-class dining, entertainment, and bespoke service. V Hotel Dubai, Curio Collection by Hilton, where the event will take place, stands out for its bold design, avant-garde suites, and vibrant social energy, making it the perfect setting for unforgettable occasions. This celebration reaffirms Al Habtoor City Hotel Collection's ongoing efforts to recognise the dedication of its partners and continue to innovate in the ever-changing landscape of Dubai's hospitality scene. It was an incredible evening where achievements were honoured, relationships were deepened, and the spirit of mutual success was celebrated in style.
Trade Arabia
02-06-2025
- Business
- Trade Arabia
Al Habtoor City Hotel Collection hosts Partner Appreciation Night
Al Habtoor City Hotel Collection has announced the successful conclusion of the inaugural edition of its Partner Appreciation Night event, an exclusive evening dedicated to honouring the collaboration, excellence, and long-standing commitment of its most valued partners. The invitation-only gathering, on May 29, was held at the Executive Lounge on the 30th floor of V Hotel Dubai, Curio Collection by Hilton, offering panoramic views of the Dubai skyline and a setting worthy of celebration. Created as a gesture of appreciation, the Partner Appreciation Night was a refined evening where professional bonds were recognised and future partnerships were inspired. Al Habtoor City Hotel Collection continues to build on its legacy of fostering authentic, strategic relationships across the hospitality industry, and this special evening brought that ethos to life in unforgettable style, a statement said. Stefan Radstrom, General Manager, Al Habtoor City Hotel Collection, said: 'Partner Appreciation Night is more than just a celebration, it is a reflection of the meaningful relationships we've built with our partners over the years. Their dedication and shared commitment to excellence are the cornerstones of our journey. Tonight, we honour that spirit of collaboration and look ahead to a future shaped by innovation, trust, and mutual success.' Soufiane El Allam, Complex Operations & Commercial Director, Al Habtoor City Hotel Collection, added: 'Success in hospitality is never a solo act—it's a symphony of partnerships, passion, and performance. Partner Appreciation Night is our tribute to those who help us turn ambition into achievement, day after day. Together, we're not just setting standards—we're redefining them.' The event was designed to reflect the exceptional standards upheld by the collection's three iconic properties, namely Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai. The night included highlights that celebrate the power of collaboration, from a dynamic networking atmosphere to memorable moments shared amongst key industry stakeholders. Guests were also treated to a culinary journey, curated by the city's most beloved dining destinations, on the night. Signature creations from ZOCO, Ribs & Brews, World Cut Steakhouse, and BQ were paired with carefully crafted beverages in partnership with Patrón Tequila. An eclectic array of live music and dance entertainment, complemented by energetic DJ sets completed the evening's sophisticated ambience, ensuring a festive mood from start to finish, all set against a glittering Dubai skyline. The event was further an opportunity to celebrate the recent accolades that have been received across the complex. Some of the awards and recognitions include Al Habtoor Palace being awarded the prestigious Forbes Travel Guide Four-Star Rating for 2025 and being recognised by Preferred Hotels & Resorts as Hotel of the Year with the 2025 Preferred Awards of Excellence. Meanwhile, Hilton Dubai Al Habtoor City earned the distinction of being named the #2 Top Meeting Hotel in the Middle East & Africa by Cvent. These milestones not only reflect the exceptional standards upheld across the collection but also reinforce the value of strong, collaborative relationships that drive shared success and sustained industry leadership. – TradeArabia News Service
