Latest news with #Taqyeem5
Daily Tribune
27-05-2025
- Business
- Daily Tribune
MOIC Wins Service Honour
TDT| Manama The Ministry of Industry and Commerce was recognised yesterday for its high-performing Metal Testing Center, which earned a prestigious Golden Shield under the government's flagship service evaluation initiative, 'Taqyeem 5'. The shield was presented by Dr. Shaikha Rana bint Isa bin Duaij Al Khalifa, Director General of the Institute of Public Administration and Vice Chair of the Government Service Centers Evaluation Committee, in the presence of His Excellency Abdulla bin Adel Fakhro, Minister of Industry and Commerce. The Metal Testing Center achieved Gold Category status in the latest round of the 'Taqyeem' programme, which benchmarks public service quality across the Kingdom. The award highlights the centre's progress in raising standards of customer service and operational efficiency. H.E. Fakhro attributed the achievement to the support of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, stating that such backing has been a key driver of systemic improvement across government entities. He also commended the team at the Metal Testing Center for their commitment to innovation and service delivery, calling the unit a 'distinguished model' of government performance. 'This achievement reflects our dedication to performance development and digital upgrading of services,' H.E. Fakhro said, adding that it aligns with the broader goals of public satisfaction and responsiveness.
Daily Tribune
26-05-2025
- Business
- Daily Tribune
Northern and Southern Municipalities Achieve Gold Category in Government Service Evaluation
The Ministry of Municipalities Affairs and Agriculture has received the prestigious Gold Shield following the outstanding performance of the Southern and Northern municipal service centers, which achieved the Gold Category rating in the fifth edition of the Government Service Centers Evaluation Program (Taqyeem 5). During the official handover ceremony, Dr. Shaikha Rana bint Isa bin Duaij Al Khalifa, Director-General of the Institute of Public Administration and Deputy Chairperson of the Evaluation Committee, presented the shield to H.E. Eng. Wael bin Nasser Al Mubarak, Minister of Municipalities Affairs and Agriculture. Driven by Visionary Leadership Minister Wael Al Mubarak praised the guidance of HRH Prince Salman bin Hamad Al Khalifa, Crown Prince and Prime Minister, highlighting that his directives continue to instill a culture of excellence and sustainable development across government institutions. 'These accomplishments reflect the commitment to delivering high-quality services to citizens and residents while constantly enhancing customer service centers,' the minister said. He also commended the dedicated efforts of staff at the Northern Municipality's customer service center in A'ali and the Southern Municipality's public service center, emphasizing that their excellence was instrumental in achieving the Gold Category classification. Commitment to Sustainable Development and Innovation Eng. Shaikh Mohammed bin Ahmed Al Khalifa, Undersecretary for Municipal Affairs, underscored the importance of ongoing development in government services, stressing the need to enhance competitiveness, efficiency, innovation, and creativity in the public sector. He credited the Taqyeem program for motivating Team Bahrain to pursue modern, technology-driven service delivery models, adding: 'The Gold Category recognition is a direct result of strict adherence to the criteria set by the evaluation committee, which reflects both municipalities' commitment to improving government performance and elevating service quality.' The undersecretary affirmed that the ministry is dedicated to ensuring all service centers under its umbrella continue to evolve, noting that such recognitions will significantly contribute to enhancing municipal services nationwide. Bahrain Defence Force Sends 50th Hajj Delegation in Honor of National Service In a related development, the Commander-in-Chief of the Bahrain Defence Force lauded the deployment of the 50th Hajj Delegation as a tribute to the tireless dedication of BDF personnel. He noted that this annual mission reflects the continued care and appreciation of His Majesty King Hamad bin Isa Al Khalifa, the Supreme Commander of the Armed Forces, for the heroic efforts of the BDF members in service of the nation. Guidance, Unity, and Prayers for the Nation The commander delivered heartfelt directives to the delegation, urging them to uphold the values of Islamic compassion and unity, and to extend warmth and cooperation among fellow pilgrims. He also encouraged them to offer prayers for Bahrain's fallen heroes, asking for divine mercy upon their souls, and to remember their brothers stationed in southern Saudi Arabia, serving as part of the Arab Coalition Forces supporting legitimacy in Yemen. He further extended his appreciation to the Saudi government for the comprehensive services provided to pilgrims, ensuring a smooth and peaceful Hajj experience. 'May this holy journey be accepted and sins forgiven,' the commander stated, concluding with a prayer for continued blessings and prosperity for Bahrain and the broader Arab and Islamic nations.
Daily Tribune
19-05-2025
- Business
- Daily Tribune
Bahrain's Survey Authority Achieves Top Honors in Government Service Excellence Program
His Excellency Eng. Basim bin Yaqoub Al-Hamar, Chairman of the Survey and Land Registration Authority, confirmed that the Authority's Customer Service Center has been awarded the prestigious Gold Category rating in the fifth cycle of the Government Service Centers Evaluation Program, known as 'Taqyeem 5.' This achievement marks a significant milestone in the Authority's ongoing efforts to enhance government performance and reflects its firm commitment to institutional excellence. Eng. Al-Hamar highlighted that this distinguished accomplishment represents a key step forward in continuous improvement and development, based on a strategic vision aimed at delivering highly efficient and competitive government services that meet citizens' aspirations and align with the priorities of the national government program. The award was presented to the Survey and Land Registration Authority in a ceremony attended by the Chairman, where Mr. Mohammed Ali Al-Qaed, CEO of the Information & eGovernment Authority and Chairman of the Government Service Centers Evaluation Committee, handed over the Gold Category shield to the Authority's representatives. Eng. Al-Hamar praised the ongoing efforts of the Customer Service Center team, emphasizing that the 'Team Bahrain' spirit was evident throughout all stages of the process—whether through prompt responses to evaluation feedback or adopting development suggestions. These efforts contributed to enhancing the center's readiness and achieving tangible improvements in service quality. He also expressed pride in the close coordination with the Government Service Centers Evaluation Committee, noting that its recommendations played a crucial role in making the Customer Service Center a model of institutional commitment to quality and excellence standards. Eng. Al-Hamar commended the 'Taqyeem 5' program for fostering a culture of continuous improvement within the government sector and promoting positive competition that benefits service users.
Daily Tribune
19-05-2025
- Business
- Daily Tribune
Bahrain Customs Earns Top Honors in Government Service Center Ratings
President of Customs, Shaikh Ahmed bin Hamad Al Khalifa, announced that Bahrain Customs has received prestigious Platinum and Gold classifications for its service centers as part of the 'Taqyeem 5' Government Service Center Evaluation Program. Shaikh Ahmed emphasized that this recognition reflects the directives of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, who has continuously supported efforts to enhance government service centers and ensure they deliver high-quality, efficient, and effective services that meet the evolving needs of the public. He also praised the support and guidance of His Excellency Lt. General Shaikh Rashid bin Abdullah Al Khalifa, Minister of Interior, which have played a vital role in the ongoing development of customs services and in providing highly competitive, world-class solutions tailored to the needs of all stakeholders. Among the recognized centers, the Remote Customer Service Center at Bahrain Customs earned the Platinum classification, while both the Unified Customs Clearance Center and the Land Ports Customs Directorate Service Center received Gold classifications. Shaikh Ahmed described this achievement as a continuation of Bahrain Customs' excellence, expressing his pride in the dedication and professionalism of the national workforce. He also commended the service center supervision team for their instrumental role in reaching this level of distinction. This recognition affirms Bahrain's commitment to delivering cutting-edge public services and strengthening its position as a regional leader in administrative efficiency and innovation.
Daily Tribune
15-05-2025
- Politics
- Daily Tribune
Commitment to quality, efficient public service
His Excellency Mohammed Ali Al Qaed, Chief Executive of the Information and eGovernment Authority (iGA) and Chairman of the Government Service Centres Evaluation Committee, emphasised the importance of recognising excellence in public service delivery. He noted that the recent recognition of top-performing government service centres under the fifth cycle of the Government Service Centres Evaluation Programme, 'Taqyeem 5,' marks a significant step in enhancing the quality and efficiency of government services. Al Qaed highlighted that His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, awarded Gold classification to outstanding service centres and Platinum classification to remote service centres, reflecting his ongoing commitment to promoting excellence in government performance and embedding it across all national development pathways. The iGA chief noted that government entities place great importance on adopting performance excellence, particularly in developing national talent, improving procedures, embracing innovative methods, and adhering to global best practices that contribute to providing high-quality government services and enhancing the customer experience.
