Latest news with #TheDigitalBanker
Cision Canada
2 days ago
- Business
- Cision Canada
BMO's AI-Powered Lumi Assistant Recognized for Digital Innovation Français
Lumi Assistant empowers employees to deliver faster, more personalized service to help clients make real financial progress. TORONTO, June 17, 2025 /CNW/ - BMO today announced it has received two awards for digital innovation for its launch of Lumi Assistant, a new AI-powered tool that simplifies and accelerates employees' access to critical information to provide advice and guidance to clients: "Best Use of Gen AI for Customer Experience – Canada" by the Digital CX Awards from The Digital Banker: The Digital CX Awards from The Digital Banker is the world's only program dedicated to recognizing pioneering innovation in the Digital Customer Experience across the Financial Services ecosystem. The awards honour excellence in the use of digital assets within the financial services industry and celebrate contributions to innovations, technological enhancements, and commitments to digital transformation. "Top Innovation in Finance – North America" by Global Finance's Top Financial Innovations 2025: Global Finance's twelfth annual awards program recognizes companies that identify new paths and design new tools in finance. "By equipping our frontline teams with real-time, AI-powered access to policies, procedures and resources, Lumi empowers employees to deliver faster, more targeted service that helps clients make real financial progress,"" said Lori Bieda, Chief Data Analytics Officer, North American Personal and Business Banking, BMO. "These recognitions are a testament to BMO's commitment to innovation and leadership in digital transformation." Launched in May 2025, Lumi Assistant helps BMO employees across the organization instantly access policies, procedures, job aids, operations management guides, and standard operating procedures in both English and French. The tool simplifies and accelerates access to critical information and summarizes documents, answers specific questions, and offers actionable insights in real time and in a natural language to help employees support clients' enquiries rapidly. To learn more about how BMO can help customers make financial progress, visit BMO Financial Group is the seventh largest bank in North America by assets, with total assets of $1.4 trillion as of April 30, 2025. Serving customers for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to 13 million customers across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and inclusive society.
Yahoo
12-06-2025
- Business
- Yahoo
Provenir to Moderate Panel Discussion on Digital Identity and Authentication for Malaysian Fraud Prevention at the AI, Cloud & Cybersecurity Congress 2025
Hosted by The Digital Banker, the one-day event is the quintessential forum for Malaysian banking innovation KUALA LUMPUR, Malaysia, June 12, 2025--(BUSINESS WIRE)--Provenir: WHAT: Malaysia has suffered a staggering RM54.02 billion in losses due to financial scams, underscoring the urgent need for stronger fraud prevention measures. The financial crime landscape in Malaysia is becoming increasingly complex, and organizations need the most advanced technology in place to thwart these threats. Highlighting the importance of this issue, Kavinesswaran Karthigasan, APAC Regional Sales Director and Principal Consultant with Provenir, will moderate a panel discussion on "The Digital Identity & Authentication – Building Trust in Malaysia's Digital Banking Ecosystem," as part of The AI, Cloud & Cybersecurity Congress 2025 event in Kuala Lumpur, Malaysia next week. Panelists include representatives from CIMB, Maybank, Boost Bank and Standard Charter. The session will highlight how Malaysian banks can enhance digital identity verification, implement AI-driven authentication systems, and the role of Open Finance frameworks. Karthigasan will also host a panel on "Scaling Bank-Fintech Partnerships in Malaysia – From Collaboration to Success," with panelists from SC Ventures, GX Bank and BCS. WHEN: The panel discussions will take place June 17 at the Mandarin Oriental Kuala Lumpur, Malaysia, as part of The AI, Cloud & Cybersecurity Congress 2025, designed to deliver practical strategies and insights that financial leaders can implement immediately. The event is organized by The Digital Banker and gathers thought leaders, regulators, and innovators to explore how cloud technologies, artificial intelligence, and cybersecurity can drive resilience, efficiency, and innovation in banking in Malaysia. About Provenir Provenir helps banks, fintechs and financial services providers unlock the secret to smarter risk decisioning. Provenir's AI Decisioning Platform brings together the power of decisioning, data, and decision intelligence to drive smarter decisions. This unique offering gives organizations the ability to power decisioning innovation across the full customer lifecycle, driving improvements in the customer experience, best-in-class fraud prevention, access to financial services, business agility, and more. Provenir works with disruptive financial services organizations in more than 60 countries and processes more than 4 billion transactions annually. View source version on Contacts Media Contact: Kelly PoffenbergerLutz Public Relations and Marketing (for Provenir)kelly@ 714.553.9071 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
