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Help at hand for consumers to control electricity usage
Help at hand for consumers to control electricity usage

The Star

time15 hours ago

  • Business
  • The Star

Help at hand for consumers to control electricity usage

WE refer to the letter in Star Metro titled 'Plea for smart meters, ToU scheme in Negri Sembilan' (The Star, July 23; Tenaga Nasional Berhad (TNB) would like to thank Muthukrishnan Murugiah for his feedback and for supporting the transition towards smarter energy use. His application to switch to the ToU (Time of Use) scheme was accepted on July 8. As he has a conventional meter installed at his premises, he was informed that the process of changing it to the smart meter before activating it with the ToU scheme would take up to two months.

Benefit from lower off-peak electricity rates
Benefit from lower off-peak electricity rates

The Star

time15-07-2025

  • Business
  • The Star

Benefit from lower off-peak electricity rates

TNB customers can now benefit from lower electricity rates during off-peak hours under the Time-of-Use (ToU) scheme, which is now open to all customers. This scheme provides an alternative to the General Tariff by offering different rates depending on the time electricity is used—encouraging more efficient energy consumption. Under the ToU scheme, the Energy Charge rate is lower during off-peak periods. For weekdays, off-peak hours run from 10pm to 2pm the following day, while peak hours are from 2pm to 10pm, which is higher than the General Tariff rate. On weekends and selected public holidays, all 24 hours are considered off-peak, offering customers more flexibility and potential cost savings. Click image to enlarge To apply for the ToU scheme, customers can submit their application via email; visit the nearest Kedai Tenaga; or soon, through the myTNB app and portal. The ToU Tariff takes effect within five working days for users with an activated Smart Meter, while those without one may expect a processing and meter upgrading period of up to two months. For more details and to download the application form, visit

ToU vs General Tariff: What customers need to know
ToU vs General Tariff: What customers need to know

The Star

time15-07-2025

  • Business
  • The Star

ToU vs General Tariff: What customers need to know

TENAGA Nasional Bhd (TNB) customers can now enjoy potential savings through the Time-of-Use (ToU) scheme. By offering different rates for Energy Charges during the peak and off-peak hours, the ToU scheme provides an opportunity for customers to shift more of their electricity consumption to off-peak hours when the rates are lower. This scheme offers an alternative to the General Tariff, providing customers with greater control over their electricity costs. Whether you're managing a household or running a business, comparing the ToU rates against the standard tariff may reveal opportunities to optimise your energy use and reduce monthly bills. For domestic customers, the Energy Charge under the General Tariff is 27.03 sen/kWh for usage at or below 1,500 kWh, and 37.03 sen/kWh for usage above that threshold. Under the ToU scheme, the peak hour rates are slightly higher — 28.52 sen/kWh and 38.52 sen/kWh respectively — but the off-peak rates are significantly lower at 24.43 sen/kWh and 34.43 sen/kWh, respectively. CLICK TO ENLARGE The ToU scheme offers customers the flexibility to manage electricity consumption more strategically and benefit from the lower rates during off-peak hours. Before applying for ToU, TNB has provided a Bill Calculator to assist customers in estimating their electricity bill under the General Tariff and ToU Tariff. The Bill Calculator can be found at ), as well as the ToU application steps.

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