Latest news with #VerizonAccess
Yahoo
23-04-2025
- Business
- Yahoo
Verizon plans AI-driven experiences as it fights customer churn
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Verizon will continue leaning into customer experience as one of its major differentiators as it looks to improve customer retention, which fell in first quarter 2025 after it increased prices earlier this year, according to executives on a Q1 2025 earnings call Tuesday. Verizon Consumer reported 356,000 wireless retail postpaid phone net losses in first quarter 2025, compared to 194,000 postpaid phone net losses in first quarter 2024. The company plans to fight churn in part through the launch of AI-driven customer experiences in the second half of the year, according to Sowmyanarayan Sampath, EVP and CEO of Verizon Consumer Group. The company is already deploying AI in its mobile assistants for store associates and call routing tools in call centers. Verizon's recent customer experience investments, including MyPlan personalization and the Verizon Access loyalty program, are helping it fuel growth. The company plans to further develop its offerings in an effort to build loyalty. 'Over the past few years, we have dedicated substantial resources to capital to enhance our customer experience through various initiatives, including AI for customer care and personalization,' Hans Vestberg, CEO of Verizon Wireless, said during the call. 'Although the industry, including Verizon, still has room to improve, we have made great progress towards our goal of seamless customer interactions.' Verizon is on a growth trajectory despite the increased customer churn. Total wireless service revenue was up 2.7% year over year to $20.8 billion in first quarter 2025, according to a Verizon earnings report. Sampath called the customer churn 'transitory' and predicted that it would abate by the second half of 2025. 'We want to be people's first choice, providing products, services and experiences they can't get elsewhere,' he said. Executives attributed Verizon's recent success to its MyPlan service, which suggests personalized offers and products for each customer and lets them customize their subscription. The company expanded the concept to businesses earlier this month with My Biz Plan. 'Our comprehensive portfolio of offerings and strategic moves we've made over the last year position us well for sustainable financial and subscriber growth while also improving the customer experience,' Vestberg said. Sign in to access your portfolio
Yahoo
23-04-2025
- Entertainment
- Yahoo
Lady Gaga 2025 ‘Mayhem Ball Tour:' How to get tickets to the new North American dates today
We independently evaluate the products we review. When you buy via links on our site, we may receive compensation. Read more about how we vet products and deals. Paws up, little monsters! Lady Gaga is throwing the Mayhem Ball Tour this summer. The pop icon will kick off the tour in Las Vegas on July 16, following her 2025 headlining sets at Coachella. The Mayhem Ball Tour is coming to six North American cities before heading abroad to Europe and the UK. This tour is mainly arena-based, a notable change from Gaga's 2022 Chromatica Ball Tour. 'This is my first arena tour since 2018,' Gaga said about the venue shift. 'There's something electric about a stadium, and I love every moment of those shows. But with The MAYHEM Ball, I wanted to create a different kind of experience—something more intimate—closer, more connected—that lends itself to the live theatrical art I love to create." Tickets for the Mayhem Ball Tour are now available, but this week it was announced that seven new dates have been added to the tour; three at San Francisco's Chase Center on July 22, 24, and 26, and four at L.A.'s Kia Forum on July 28, 29, August 1, and 2. Those tickets will be available for presale on April 24, and general sale begins April 29. Here's everything you need to know about getting tickets to the 2025 Mayhem Ball Tour, including where to get tickets and all the new available dates and cities. General onsale for previously announced dates are currently on sale! For the new dates, Citi card members can gain presale access starting Thursday, Apr. 24 by visiting Verizon also offers a presale through Verizon Access, just for being a customer. Verizon Access Presale tickets for the new shows will begin Friday, Apr. 25 at 12 p.m. local time until Monday, Apr. 28 at 11 a.m. local time. The Artist Presale will begin Monday, Apr. 28 at 12 p.m. local time. Fans can sign up for the Artist Presale now here until Thursday, Apr. 24 at 7 a.m. local time. The general onsale will begin Tuesday, Apr. 29 at 12 p.m. local time at Find tickets Lady Gaga's Mayhem Ball tickets start around $270, though pricing can vary depending on the venue. You can also find tickets on third-party resell sites like Vivid Seats. Find tickets The North America 2025 dates: Wed Jul 16 – Las Vegas, NV – T-Mobile Arena Fri Jul 18 – Las Vegas, NV – T-Mobile Arena Tue Jul 22 – San Francisco, CA – Chase Center Thu Jul 24 – San Francisco, CA – Chase Center Sat Jul 26 – San Francisco, CA – Chase Center Mon Jul 28 – Los Angeles, CA – Kia Forum Tue Jul 29 – Los Angeles, CA – Kia Forum Fri Aug 1 – Los Angeles, CA – Kia Forum Sat Aug 2 – Los Angeles, CA – Kia Forum Wed Aug 6 – Seattle, WA – Climate Pledge Arena Thu Aug 7 – Seattle, WA – Climate Pledge Arena Fri Aug 22 – New York, NY – Madison Square Garden Sat Aug 23 – New York, NY – Madison Square Garden Tue Aug 26 – New York, NY – Madison Square Garden Wed Aug 27 – New York, NY – Madison Square Garden Sun Aug 31 – Miami, FL – Kaseya Center Mon Sep 1 – Miami, FL – Kaseya Center Wed Sep 03 – Miami, FL – Kaseya Center Sat Sep 6 – New York, NY – Madison Square Garden Sun Sep 7 – New York, NY – Madison Square Garden Wed Sep 10 – Toronto, ON – Scotiabank Arena Thu Sep 11 – Toronto, ON – Scotiabank Arena Mon Sep 15 – Chicago, IL – United Center Wed Sep 17 – Chicago, IL – United Center Thur Sep 18 – Chicago, IL – United Center The UK and Europe dates: Mon Sep 29 – London, UK – The O2 Tue Sep 30 – London, UK – The O2 Thu Oct 02 – London, UK – The O2 Tue Oct 07 – Manchester, UK – Co-op Live Sun Oct 12 – Stockholm, Sweden – Avicii Arena Mon Oct 13 – Stockholm, Sweden – Avicii Arena Sun Oct 19 – Milan, Italy – Unipol Forum Mon Oct 20 – Milan, Italy – Unipol Forum Tue Oct 28 – Barcelona, Spain – Palau Sant Jordi Wed Oct 29 – Barcelona, Spain – Palau Sant Jordi Tue Nov 04 – Berlin, Germany – Uber Arena Wed Nov 05 – Berlin, Germany – Uber Arena Sun Nov 09 – Amsterdam, Netherlands – Ziggo Dome Tue Nov 11 – Antwerp, Belgium – Sportpaleis Arena Thu Nov 13 – Lyon, France – LDLC Arena Fri Nov 14 – Lyon, France – LDLC Arena Mon Nov 17 – Paris, France – Accor Arena Tue Nov 18 – Paris, France – Accor Arena Thu Nov 20 – Paris, France – Accor Arena
Yahoo
01-04-2025
- Entertainment
- Yahoo
Lady Gaga 2025 ‘Mayhem Ball Tour' presale: How to get tickets to the North American dates today
We independently evaluate the products we review. When you buy via links on our site, we may receive compensation. Read more about how we vet products and deals. Put your paws up, little monsters! Lady Gaga is headed out on tour, showcasing her new album Mayhem with the Mayhem Ball Tour. The pop icon will kick off the tour in Las Vegas on July 16, following her 2025 headlining sets at Coachella. The Mayhem Ball Tour is coming to six North American cities before heading abroad to Europe and the UK. This tour is mainly arena-based, a notable change from Gaga's 2022 Chromatica Ball Tour. 'This is my first arena tour since 2018,' Gaga said about the venue shift. 'There's something electric about a stadium, and I love every moment of those shows. But with The MAYHEM Ball, I wanted to create a different kind of experience—something more intimate—closer, more connected—that lends itself to the live theatrical art I love to create." Lady Gaga's ticket presale started with the Citi Card presale (open right now!). Verizon's presale kicks off this afternoon, and the official Artist Presale begins Wednesday, Apr. 2. Here's everything you need to know about getting tickets to the 2025 Mayhem Ball Tour, including presale info and all the available dates and cities. Tickets for Lady Gaga's North American tour will be available beginning Monday, Mar. 31, starting with various presales. General onsale begins Thursday, Apr. 3. Fans can sign up for the Artist Presale now through Sunday, Mar. 30 at 8 a.m. ET. That presale opens Wednesday, Apr. 2 at 12 p.m. local venue time. Sign up In addition to the official Artist Presale, there are two other presales select fans can try for tickets through: Citi Presale: Citi is the official card of the Lady Gaga North American tour. Citi cardmembers will have access to presale tickets beginning Monday, Mar. 31 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time through the Citi Entertainment program. For complete presale details visit Learn more Verizon Presale: Verizon will offer an exclusive presale for Lady Gaga tour dates in the U.S. through Verizon Access, just for being a customer. Verizon Access Presale tickets for select shows will begin Tuesday, Apr. 1 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time. For more details visit or the My Verizon App. Learn more We don't know the official price of Lady Gaga's Mayhem Ball tickets yet, but third-party resell sites like Vivid Seats have select tickets available for certain dates of the tour already, starting at $320 for the tour's opening dates in Las Vegas. Find tickets The North America 2025 dates: Wed Jul 16 – Las Vegas, NV – T-Mobile Arena Fri Jul 18 – Las Vegas, NV – T-Mobile Arena Wed Aug 06 – Seattle, WA – Climate Pledge Arena Thu Aug 07 – Seattle, WA – Climate Pledge Arena Fri Aug 22 – New York, NY – Madison Square Garden Sat Aug 23 – New York, NY – Madison Square Garden Tue Aug 26 – New York, NY – Madison Square Garden Sun Aug 31 – Miami, FL – Kaseya Center Mon Sep 01 – Miami, FL – Kaseya Center Wed Sep 10 – Toronto, ON – Scotiabank Arena Thu Sep 11 – Toronto, ON – Scotiabank Arena Mon Sep 15 – Chicago, IL – United Center Wed Sep 17 – Chicago, IL – United Center The UK and Europe dates: Mon Sep 29 – London, UK – The O2 Tue Sep 30 – London, UK – The O2 Thu Oct 02 – London, UK – The O2 Tue Oct 07 – Manchester, UK – Co-op Live Sun Oct 12 – Stockholm, Sweden – Avicii Arena Mon Oct 13 – Stockholm, Sweden – Avicii Arena Sun Oct 19 – Milan, Italy – Unipol Forum Mon Oct 20 – Milan, Italy – Unipol Forum Tue Oct 28 – Barcelona, Spain – Palau Sant Jordi Wed Oct 29 – Barcelona, Spain – Palau Sant Jordi Tue Nov 04 – Berlin, Germany – Uber Arena Wed Nov 05 – Berlin, Germany – Uber Arena Sun Nov 09 – Amsterdam, Netherlands – Ziggo Dome Tue Nov 11 – Antwerp, Belgium – Sportpaleis Arena Thu Nov 13 – Lyon, France – LDLC Arena Fri Nov 14 – Lyon, France – LDLC Arena Mon Nov 17 – Paris, France – Accor Arena Tue Nov 18 – Paris, France – Accor Arena Thu Nov 20 – Paris, France – Accor Arena
Yahoo
26-03-2025
- Entertainment
- Yahoo
Lady Gaga announces her 2025 ‘Mayhem Ball Tour:' dates revealed in North America and how to secure presale tickets
Put your paws up, little monsters! Lady Gaga is headed out on tour, showcasing her new album Mayhem with the Mayhem Ball Tour. The pop icon will kick off the tour in Las Vegas on July 16, following her 2025 headlining sets at Coachella. The Mayhem Ball Tour is coming to six North American cities before heading abroad to Europe and the UK. This tour is mainly arena-based, a notable change from Gaga's 2022 Chromatica Ball Tour. 'This is my first arena tour since 2018,' Gaga said about the venue shift. 'There's something electric about a stadium, and I love every moment of those shows. But with The MAYHEM Ball, I wanted to create a different kind of experience—something more intimate—closer, more connected—that lends itself to the live theatrical art I love to create." Lady Gaga's ticket presale is open now for sign up, and fans can start shopping for tickets as early as Monday, Mar. 31. Here's everything you need to know about getting tickets to the 2025 Mayhem Ball Tour, including presale info and all the available dates and cities. Tickets for Lady Gaga's North American tour will be available beginning Monday, Mar. 31, starting with various presales. General onsale begins Thursday, Apr. 3. Fans can sign up for the Artist Presale now through Sunday, Mar. 30 at 8 a.m. ET. That presale opens Wednesday, Apr. 2 at 12 p.m. local venue time. Sign up In addition to the official Artist Presale, there are two other presales select fans can try for tickets through: Citi Presale: Citi is the official card of the Lady Gaga North American tour. Citi cardmembers will have access to presale tickets beginning Monday, Mar. 31 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time through the Citi Entertainment program. For complete presale details visit Learn more Verizon Presale: Verizon will offer an exclusive presale for Lady Gaga tour dates in the U.S. through Verizon Access, just for being a customer. Verizon Access Presale tickets for select shows will begin Tuesday, Apr. 1 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time. For more details visit or the My Verizon App. Learn more We don't know the official price of Lady Gaga's Mayhem Ball tickets yet, but third-party resell sites like Vivid Seats have select tickets available for certain dates of the tour already, starting at $320 for the tour's opening dates in Las Vegas. Find tickets The North America 2025 dates: Wed Jul 16 – Las Vegas, NV – T-Mobile Arena Fri Jul 18 – Las Vegas, NV – T-Mobile Arena Wed Aug 06 – Seattle, WA – Climate Pledge Arena Thu Aug 07 – Seattle, WA – Climate Pledge Arena Fri Aug 22 – New York, NY – Madison Square Garden Sat Aug 23 – New York, NY – Madison Square Garden Tue Aug 26 – New York, NY – Madison Square Garden Sun Aug 31 – Miami, FL – Kaseya Center Mon Sep 01 – Miami, FL – Kaseya Center Wed Sep 10 – Toronto, ON – Scotiabank Arena Thu Sep 11 – Toronto, ON – Scotiabank Arena Mon Sep 15 – Chicago, IL – United Center Wed Sep 17 – Chicago, IL – United Center The UK and Europe dates: Mon Sep 29 – London, UK – The O2 Tue Sep 30 – London, UK – The O2 Thu Oct 02 – London, UK – The O2 Tue Oct 07 – Manchester, UK – Co-op Live Sun Oct 12 – Stockholm, Sweden – Avicii Arena Mon Oct 13 – Stockholm, Sweden – Avicii Arena Sun Oct 19 – Milan, Italy – Unipol Forum Mon Oct 20 – Milan, Italy – Unipol Forum Tue Oct 28 – Barcelona, Spain – Palau Sant Jordi Wed Oct 29 – Barcelona, Spain – Palau Sant Jordi Tue Nov 04 – Berlin, Germany – Uber Arena Wed Nov 05 – Berlin, Germany – Uber Arena Sun Nov 09 – Amsterdam, Netherlands – Ziggo Dome Tue Nov 11 – Antwerp, Belgium – Sportpaleis Arena Thu Nov 13 – Lyon, France – LDLC Arena Fri Nov 14 – Lyon, France – LDLC Arena Mon Nov 17 – Paris, France – Accor Arena Tue Nov 18 – Paris, France – Accor Arena Thu Nov 20 – Paris, France – Accor Arena
Yahoo
26-03-2025
- Entertainment
- Yahoo
Lady Gaga announces her 2025 ‘Mayhem Ball tour:' dates revealed in North America and how to secure presale tickets
We independently evaluate the products we review. When you buy via links on our site, we may receive compensation. Read more about how we vet products and deals. Put your paws up, little monsters! Lady Gaga is headed out on tour, showcasing her new album Mayhem with the Mayhem Ball Tour. The pop icon will kick off the tour in Las Vegas on July 16, following her 2025 headlining sets at Coachella. The Mayhem Ball Tour is coming to six North American cities before heading abroad to Europe and the UK. This tour is mainly arena-based, a notable change from Gaga's 2022 Chromatica Ball Tour. 'This is my first arena tour since 2018,' Gaga said about the venue shift. 'There's something electric about a stadium, and I love every moment of those shows. But with The MAYHEM Ball, I wanted to create a different kind of experience—something more intimate—closer, more connected—that lends itself to the live theatrical art I love to create." Lady Gaga's ticket presale is open now for sign up, and fans can start shopping for tickets as early as Monday, Mar. 31. Here's everything you need to know about getting tickets to the 2025 Mayhem Ball Tour, including presale info and all the available dates and cities. Tickets for Lady Gaga's North American tour will be available beginning Monday, Mar. 31, starting with various presales. General onsale begins Thursday, Apr. 3. Fans can sign up for the Artist Presale now through Sunday, Mar. 30 at 8 a.m. ET. That presale opens Wednesday, Apr. 2 at 12 p.m. local venue time. Sign up In addition to the official Artist Presale, there are two other presales select fans can try for tickets through: Citi Presale: Citi is the official card of the Lady Gaga North American tour. Citi cardmembers will have access to presale tickets beginning Monday, Mar. 31 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time through the Citi Entertainment program. For complete presale details visit Learn more Verizon Presale: Verizon will offer an exclusive presale for Lady Gaga tour dates in the U.S. through Verizon Access, just for being a customer. Verizon Access Presale tickets for select shows will begin Tuesday, Apr. 1 at 12 p.m. local time until Wednesday, Apr. 2 at 11 a.m. local time. For more details visit or the My Verizon App. Learn more We don't know the official price of Lady Gaga's Mayhem Ball tickets yet, but third-party resell sites like Vivid Seats have select tickets available for certain dates of the tour already, starting at $320 for the tour's opening dates in Las Vegas. Find tickets The North America 2025 dates: Wed Jul 16 – Las Vegas, NV – T-Mobile Arena Fri Jul 18 – Las Vegas, NV – T-Mobile Arena Wed Aug 06 – Seattle, WA – Climate Pledge Arena Thu Aug 07 – Seattle, WA – Climate Pledge Arena Fri Aug 22 – New York, NY – Madison Square Garden Sat Aug 23 – New York, NY – Madison Square Garden Tue Aug 26 – New York, NY – Madison Square Garden Sun Aug 31 – Miami, FL – Kaseya Center Mon Sep 01 – Miami, FL – Kaseya Center Wed Sep 10 – Toronto, ON – Scotiabank Arena Thu Sep 11 – Toronto, ON – Scotiabank Arena Mon Sep 15 – Chicago, IL – United Center Wed Sep 17 – Chicago, IL – United Center The UK and Europe dates: Mon Sep 29 – London, UK – The O2 Tue Sep 30 – London, UK – The O2 Thu Oct 02 – London, UK – The O2 Tue Oct 07 – Manchester, UK – Co-op Live Sun Oct 12 – Stockholm, Sweden – Avicii Arena Mon Oct 13 – Stockholm, Sweden – Avicii Arena Sun Oct 19 – Milan, Italy – Unipol Forum Mon Oct 20 – Milan, Italy – Unipol Forum Tue Oct 28 – Barcelona, Spain – Palau Sant Jordi Wed Oct 29 – Barcelona, Spain – Palau Sant Jordi Tue Nov 04 – Berlin, Germany – Uber Arena Wed Nov 05 – Berlin, Germany – Uber Arena Sun Nov 09 – Amsterdam, Netherlands – Ziggo Dome Tue Nov 11 – Antwerp, Belgium – Sportpaleis Arena Thu Nov 13 – Lyon, France – LDLC Arena Fri Nov 14 – Lyon, France – LDLC Arena Mon Nov 17 – Paris, France – Accor Arena Tue Nov 18 – Paris, France – Accor Arena Thu Nov 20 – Paris, France – Accor Arena
