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Business Wire
2 days ago
- Business
- Business Wire
VTEX Recognized as Sole Vendor Named Customers' Choice for the Second Year in a Row in the 2025 Gartner® Voice of the Customer for Digital Commerce
NEW YORK--(BUSINESS WIRE)-- VTEX (NYSE: VTEX), the backbone of connected commerce for global enterprise brands like Colgate, H Mart, Sony, Stanley Black & Decker, and Whirlpool, has been recognized as a Customers' Choice for the second year in a row in the 2025 Gartner® Voice of the Customer for Digital Commerce report. VTEX believes this distinction cements its position as the leading platform for enterprises navigating the ever-evolving digital commerce landscape. The report, based on verified customer feedback, reveals that 98 percent of VTEX customers would recommend the platform. VTEX also maintains an overall scoring of 4.8 out of 5 stars, based on 63 reviews as of January 2025. VTEX is the only digital commerce platform to receive Customers' Choice for two consecutive years. Reviews for this recognition include: 'VTEX has been an incredible partner for our business, they are willing to do whatever possible to help our business be successful.' Read the full review here. 'VTEX is a good partner and has bent over backwards for us. They have been able to provide simple solutions to complex business problems.' Read the full review here. 'Our experience with the VTEX Commerce Platform is positive. As a B2B business, we needed a robust and scalable solution to handle our requirements, and VTEX delivered well.' Read the full review here. " For two years in a row, our enterprise customers have made one thing clear: VTEX is the commerce platform they trust to grow their business with agility and data-backed solutions. To us, this is not just another recognition. This is the market proving that enterprises need more than promises, and this recognition is validation that VTEX provides a commerce platform that actually delivers. And that is exactly why VTEX continues to be the commerce platform for bold, ambitious CIOs and CTOs," said Mariano Gomide de Faria, founder and co-CEO of VTEX. Global brands continue to choose VTEX as their digital commerce vendor, including new customers: Calvin Klein, CFG (Manchester City football team), Dior, H Mart, New Balance, OBI, Rona, United States Electrical Services Inc. (USESI), and many more. " Enterprises do not have time for hype. They need a platform that moves at the speed of their ambitions and supports them every step of the way. VTEX is proving once again that we are the partner for the world's household name consumer brands and B2B power players. Two years of recognition is no accident; it is a result of relentless execution and a commitment to real global enterprise business impact," said Santiago Naranjo, CRO at VTEX. 'Voice of the Customer' is a document that synthesizes Gartner Peer Insights® reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. To read the full report and learn why customers continue to recommend VTEX, click here. Gartner Disclaimer: Gartner, Voice of the Customer for Digital Commerce, Peer Contributors, 23 May 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. ABOUT US: VTEX (NYSE: VTEX) is the commerce suite of choice for bold CIOs and CEOs globally, delivering transformative outcomes with unprecedented operational efficiency. By unifying a comprehensive ecosystem of solutions— including B2C, B2B, Sales App, Pick & Pack, Data Pipeline, Retail Media, and Security Shield —VTEX empowers brands and retailers to eliminate friction, foster collaboration, and accelerate growth. More than just software, VTEX is an agent of transformation, seamlessly connecting customers, partners, and developers to drive tangible business results. Trusted by 2.4 thousand global B2C and B2B customers, including Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool, VTEX supports 3.4 thousand active online stores across 43 countries (FY ended December 31, 2024). For more information, visit
Business Wire
06-05-2025
- Business
- Business Wire
VTEX Reports First Quarter 2025 Financial Results
NEW YORK--(BUSINESS WIRE)--VTEX (NYSE: VTEX), the backbone for connected commerce, today announced results for the first quarter of 2025 ended March 31, 2025. VTEX results have been prepared in accordance with accounting principles generally accepted in the United States of America ('U.S. GAAP') as well as the rules and regulations of the Securities and Exchange Commission ('SEC') regarding financial reporting. Geraldo Thomaz Jr., founder and co-CEO of VTEX, commented, 'We began the year with solid performance, sustaining healthy growth. Our recent performance, go-lives of key enterprise customers, and continued platform expansion give us confidence in the sustainability of our profitable growth strategy. In a seasonally softer quarter, we improved margins and delivered strong cash generation. As we continue our transition from a single platform to a comprehensive commerce suite, we are laying the foundation for disciplined and sustainable long-term value creation.' Mariano Gomide de Faria, founder and co-CEO of VTEX, added, 'We are encouraged by the go-lives of large enterprise customers. The launch of Americanas highlights the depth of opportunity that remains in Brazil, a market where VTEX already has a strong presence, yet still holds a significant runway for growth as our platform expands. Our initiatives in the US and Europe continue gaining traction, with new customers going live and marketing campaigns bringing decision-makers closer to VTEX. We are proud to be recognized as the Customers' Choice in the 2025 Gartner® Voice of the Customer for Digital Commerce report for the second consecutive year. We are excited about the road ahead.' First Quarter 2025 Financial Highlights GMV reached US$4.3 billion in the first quarter of 2025, representing a YoY increase of 7.6% in USD and 17.2% on an FX neutral basis. Total revenue increased to US$54.2 million in the first quarter of 2025 from US$52.6 million in the first quarter of 2024, representing a YoY increase of 2.9% in USD and 13.2% on an FX neutral basis. Subscription revenue represented 97.1% of total revenues, reaching US$52.6 million in the first quarter of 2025, from US$50.4 million in the first quarter of 2024. This represents a YoY increase of 4.4% in USD and 15.0% on an FX neutral basis. Non-GAAP subscription gross profit was US$41.6 million in the first quarter of 2025, compared to US$38.8 million in the first quarter of 2024, representing a YoY increase of 7.0% in USD and 21.5% on an FX neutral basis. Non-GAAP subscription gross margin was 79.0% in the first quarter of 2025, compared to 77.1% in the same quarter of 2024. Non-GAAP income from operations was US$5.3 million during the first quarter of 2025, compared to a non-GAAP income from operations of US$2.9 million in the same quarter of 2024. Non-GAAP net income was US$5.3 million during the first quarter of 2025, compared to a non-GAAP net income of US$2.4 million in the same quarter of 2024. Non-GAAP free cash flow was US$6.6 million during the first quarter of 2025, compared to a non-GAAP free cash flow of US$1.6 million in the same quarter of 2024. As of March 31, 2025, our total headcount was 1,320, decreasing 3.5% QoQ and 1.0% YoY. During the first quarter of 2025, 2.7 million Class A common shares had been repurchased pursuant to the share buyback program at an average price of US$5.56 per share for a total cost of US$15.0 million. Considering the current and the previous years' share repurchase programs, the total executed amount reached 15.2 million shares, with an average price of US$4.86 per share and a total cost of US$74.3 million. First Quarter 2025 Commercial Highlights: New customers who initiated their operations with us, among others: Magazzino and LG in Argentina; Americanas, Apoio Entrega, Moda Colmeia, Oscar Calçados and Urban Performance in Brazil; LF10 in Colombia; Orocash in Ecuador; La Sirena in Spain; Berel and Procarga in Mexico; and GS1 US and J.W. Pepper in the US. Existing customers expanding their operations with us by opening new online stores, among others: Bemol launched a new vertical, Bemol Pharma, now operating two stores in Brazil; Colgate launched a new store in Germany, expanding its VTEX presence across the Americas and Europe; Crocs launched a new store in Chile, now present in five Latin American markets with VTEX; Hearst launched Oprah Daily Shop in the US, expanding its VTEX presence to six stores; Levi's added Colombia, now present in seven Latin American markets; and Mondelez launched a new B2B store in Spain and in Ecuador, expanding its VTEX footprint into Europe. First Quarter 2025 Operational Highlights: We innovate aligned with our guiding principles. We express our brand through the success of our customers. VTEX key operational highlights this quarter are: Americanas, one of Brazil's most iconic retailers, chose VTEX to simplify operations and enhance efficiency by replacing legacy systems with a scalable, future-ready commerce architecture. Leveraging VTEX's native capabilities and partner ecosystem, the solution delivered omnichannel, marketplace, and advertising tools that accelerated time-to-market and reduced total cost of ownership. This partnership highlights the ongoing opportunity for high-impact digital transformation in Brazil, even within mature markets. Arado, a foodtech connecting small farmers to B2B clients in Brazil, accelerated its digital transformation by migrating to VTEX IO. Facing challenges in real-time pricing across 1,300+ perishable SKUs, the company implemented a customized solution that enabled dynamic pricing, faster updates, and improved UX. In just three months post-launch, Arado saw a 175.3% increase in order volume, a 15.7% boost in conversion rates, and a 74% improvement in homepage load time. By leveraging composable commerce and API integrations, Arado turned its ecommerce operation into a key B2B growth channel. A major frozen food retailer in Spain, chose VTEX to unify its online and physical channels. With a more flexible platform, the brand enhanced catalog management, integrated its loyalty program, and now delivers a seamless, personalized shopping experience across all customer touchpoints. Casas Bahia, one of the leading players in Brazilian retail, is expanding its retail media strategy with VTEX Ads by implementing a unified ad platform across both online and physical store channels. With 100 stores already operating in-store screens and strong marketplace adoption via VTEX Ads for Sellers, the company has achieved significant growth in ad investments while maintaining high performance. VTEX is supporting Casas Bahia in managing campaigns for major brands, contributing to enhanced engagement and monetization across its network. Cencosud, one of Latin America's largest retail groups, partnered with VTEX in Brazil through its Prezunic brand to automate out-of-stock product substitutions via WhatsApp using Weni by VTEX, resulting in a 9% increase in the average order value of impacted orders. J.W. Pepper, a leading U.S. sheet music retailer, replatformed to VTEX's composable architecture to modernize commerce operations while preserving complex workflows. The company enhanced product discovery, empowered internal teams with headless CMS, and implemented a scalable solution that now serves educators, institutions, and churches with greater flexibility and efficiency. Grupo Juguetron, Mexico's top specialist toy retailer, partnered with VTEX to upgrade its online stores for both brands; Juguetron and LEGO Certified Stores. Moving away from a legacy platform, the brand set out to take full control of its digital storefronts and deliver a faster, more engaging shopping experience. With the new solution built on VTEX IO, both sites were redesigned with improved navigation, faster page loads, and mobile-ready layouts. The new ecommerce experience gives Grupo Juguetron a scalable and future-ready platform to drive growth, improve customer satisfaction, and run more efficient digital operations. GS1 US, the organization behind the UPC barcode and global product identification standards, launched its next-generation B2B storefront on VTEX in February. With the new platform, GS1 US now offers a modern, secure self-service experience where businesses can manage subscriptions, pay invoices, and purchase services seamlessly. The go-live marks a key milestone in their digital transformation and reinforces VTEX's leadership in powering complex B2B ecosystems across high-trust industries like standards and compliance. Natural da Terra, part of the Hortifruti group and a leading fresh food brand in Brazil, transformed its digital operation with VTEX FastStore. Facing performance issues and fragmented management tools, the company migrated to a centralized, high-performing ecommerce platform in just three months. Following the fast-track implementation, the brand saw a 62% increase in orders, a 135% boost in revenue, and a 33% rise in average ticket size. The new site also incorporated VTEX Intelligent Search, enabling customers to quickly find relevant products using AI-driven recommendations and filters. Combined with faster checkouts and a unified admin, Natural da Terra now delivers a seamless, scalable shopping experience for both customers and teams. Nestlé, a leading manufacturer and marketer of food products and beverages, leveraged VTEX Ads to drive retail media campaigns with real-time performance insights across partner channels. In its latest campaign, Nestlé achieved a 16.3% return on ad spend in the chocolate category, showcasing the value of data-driven optimization and enhanced collaboration with retail partners. Procarga, a leading Mexican manufacturer, adopted VTEX to power a dual-channel B2B and B2C strategy. Built on VTEX's composable commerce foundation, the solution offers a modern, self-service experience with custom UX, ERP integration, and mobile-ready access—positioning the company for scalable growth across industrial and retail markets. RahrBSG, a cornerstone of the North American brewing supply chain with over 175 years of history, selected VTEX to own a vital role in its digital transformation. The company launched its first-ever B2B ecommerce site to better serve small and midsize breweries with online access to essential ingredients. With VTEX, RahrBSG is modernizing how it connects with customers, simplifying ordering, and laying the groundwork for scalable growth. VTEX's flexible B2B capabilities are helping RahrBSG bring tradition into the digital age, empowering a new era of service for brewers across the continent. Business Outlook VTEX is well-positioned to capture an attractive market opportunity. Given macroeconomic uncertainty, we continue experiencing same-store sales and GMV growth volatility. However, we remain encouraged by our leading market positioning, platform expansion and operational leverage. In this context, we are currently targeting FX neutral YoY subscription revenue growth of 12.5% to 15.5% for the second quarter of 2025, implying a US$57.0 million to US$58.5 million range. For the full year 2025, as we continue executing our profitable growth strategy, we continue to target FX neutral YoY revenue growth to 14.0% to 17.0%, implying a range of US$238 million to US$244 million based on the average of April FX rates. Additionally, we are targeting a non-GAAP operating income and free cash flow margins in the mid-teens. We are confident in VTEX's ability to capitalize on current market opportunities. We are empowering our customers to digitally transform their commerce operations while helping them to outperform the market. The business outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a result of numerous factors, including certain risk factors, many of which are beyond VTEX's control. See the cautionary note regarding 'Forward-Looking Statements' below. Fluctuations in VTEX's operating results may be particularly pronounced in the current economic environment. There can not be an assurance that VTEX will achieve these results. The following table summarizes certain key financial and operating metrics for the three months ended March 31, 2025 and 2024. (1) Calculated by using the average monthly exchange rates for the applicable months during 2024, adjusted by inflation in countries with hyperinflation, and applying them to the corresponding months in 2025, as applicable, so as to calculate what our results would have been had exchange rates remained stable from one year to the next. (2) Corresponds to our subscription revenues minus our subscription costs. (3) Corresponds to our subscription gross profit divided by subscription revenues. (4) Reconciliation of non-GAAP metrics can be found in tables below. Expand Conference Call and Webcast The conference call may be accessed by dialing +1-800-715-9871 (Conference ID – 1130423 –) and requesting inclusion in the call for VTEX. The live conference call can be accessed via audio webcast at the investor relations section of the Company's website, at An archive of the webcast will be available for one week following the conclusion of the conference call. Definition of Selected Operational Metrics 'Customers' means companies ranging from small and medium-sized businesses to larger enterprises that pay to use VTEX's platform. 'GMV' means the total value of customer orders processed through our platform, including value-added taxes and shipping. Our GMV does not include the value of orders processed by our SMB customers or B2B transactions. 'FX Neutral' or 'FXN' means a way of using the average monthly exchange rates for each month during the previous year, adjusted by inflation in countries with hyper-inflation, and applying them to the corresponding months of the current year, so as to calculate what results would have been had exchange rates remained stable from one year to the next. 'Stores' or 'Active Stores' means the number of unique domains generating gross merchandise value. Each customer might have multiple stores. Special Note Regarding non-GAAP financial metrics For investor convenience, this document presents certain non-GAAP financial measures. We regularly assess other metrics that are not in accordance with U.S. generally accepted accounting principles ('GAAP') and are defined as non-GAAP financial measures by the SEC. These measures help us evaluate our business, track performance, prepare financial forecasts, and make strategic decisions. The key metrics we consider include non-GAAP subscription gross profit, non-GAAP income from operations, non-GAAP net income, free cash flow, and FX Neutral measures. These non-GAAP financial measures, which may differ from similarly titled non-GAAP measures used by other companies, provide supplemental insights into our operating performance. They exclude certain gains, losses, and non-cash charges that occur infrequently or that management considers unrelated to our core operations. Reconciliation of non-GAAP measures The following table presents a reconciliation of our non-GAAP subscription gross profit to subscription gross profit for the following periods: The following table presents a reconciliation of our non-GAAP S&M expenses to S&M expenses for the following periods: The following table presents a reconciliation of our non-GAAP R&D expenses to R&D expenses for the following periods: The following table presents a reconciliation of our non-GAAP G&A expenses to G&A expenses for the following periods: The following table presents a reconciliation of our non-GAAP income (loss) from operations to income (loss) from operations for the following periods: The following table presents a reconciliation of our non-GAAP net income to our net income (loss) provided for the following periods: The following table presents a reconciliation of our free cash flow to net cash provided by (used in) operating activities for the following periods: The following table sets forth the FX neutral measures related to our reported results of the operations for the three months ended March 31, 2025: The financial information in this press release has not been audited. Numbers have been calculated using whole amounts rather than rounded amounts. This might cause some figures not to total due to rounding. About VTEX VTEX (NYSE: VTEX) is the commerce suite of choice for bold CIOs and CEOs globally, delivering transformative outcomes with unprecedented operational efficiency. By unifying a comprehensive ecosystem of solutions—including B2C, B2B, Sales App, Pick and Pack, Data Pipeline, Retail Media, and Security Shield—VTEX empowers brands and retailers to eliminate friction, foster collaboration, and accelerate growth. More than just software, VTEX is an agent of transformation, seamlessly connecting customers, partners, and developers to drive tangible business results. Trusted by 2.4 thousand global B2C and B2B customers, including Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool, VTEX supports 3.4 thousand active online stores across 43 countries (FY ended December 31, 2024). For more information, visit Forward-looking Statements This announcement contains 'forward-looking statements' within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange of 1934, as amended. Statements contained herein that are not clearly historical in nature, including statements about the VTEX strategies and business plans, are forward-looking, and the words 'anticipate,' 'believe,' 'continues,' 'expect,' 'estimate,' 'intend,' 'strategy,' 'project,' 'target' and similar expressions and future or conditional verbs such as 'will,' 'would,' 'should,' 'could,' 'might,' 'can,' 'may,' or similar expressions are generally intended to identify forward-looking statements. VTEX may also make forward-looking statements in its periodic reports filed with the U.S. Securities and Exchange Commission, or the SEC, in press releases and other written materials and in oral statements made by its officers and directors. These forward-looking statements speak only as of the date they are made and are based on the VTEX's current plans and expectations and are subject to a number of known and unknown uncertainties and risks, many of which are beyond VTEX's control. A number of factors and risks could cause actual results to differ materially from those contained in any forward-looking statement. Further information regarding these and other risks is included in VTEX filings with the SEC. As a consequence, current plans, anticipated actions and future financial position and results of operations may differ significantly from those expressed in any forward-looking statements in this announcement. You are cautioned not to unduly rely on such forward-looking statements when evaluating the information presented as there is no guarantee that expected events, trends or results will actually occur. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information or future events or for any other reason. This announcement may also contain estimates and other information concerning our industry that are based on industry publications, surveys and forecasts. This information involves a number of assumptions and limitations, and we have not independently verified the accuracy or completeness of the information. VTEX Condensed consolidated interim balance sheets (Unaudited) In thousands of U.S. dollars, unless otherwise indicated March 31, 2025 December 31, 2024 ASSETS Current assets Cash and cash equivalents 21,085 18,673 Marketable securities 184,195 196,135 Trade receivables 53,401 52,519 Recoverable taxes 8,866 10,327 Deferred commissions 1,801 1,671 Prepaid expenses 6,042 5,120 Other current assets 101 145 Total current assets 275,491 284,590 Non-current assets Equity investments 9,649 9,649 Trade receivables 7,830 11,384 Deferred tax assets 14,059 13,968 Prepaid expenses 47 66 Recoverable taxes 1,553 1,364 Deferred commissions 4,876 4,852 Other non-current assets 1,034 1,053 Right-of-use assets 3,093 3,220 Property and equipment, net 2,972 2,970 Intangible assets, net 9,397 6,822 Goodwill 25,704 22,168 Total non-current assets 80,214 77,516 Total assets 355,705 362,106 Expand VTEX Condensed consolidated interim balance sheets (Unaudited) In thousands of U.S. dollars, unless otherwise indicated March 31, 2025 December 31, 2024 LIABILITIES Current liabilities Accounts payable and accrued expenses 31,541 36,003 Taxes payable 8,191 7,863 Lease liabilities 1,747 1,617 Deferred revenue 34,537 32,521 Accounts payable from acquisition of subsidiaries 15 29 Other current liabilities 5,145 1,989 Total current liabilities 81,176 80,022 Non-current liabilities Accounts payable and accrued expenses 3,257 1,754 Taxes payable 168 160 Lease liabilities 1,450 1,695 Accounts payable from acquisition of subsidiaries 1,340 943 Deferred revenue 21,333 22,217 Deferred tax liabilities 753 808 Other non-current liabilities 340 361 Total non-current liabilities 28,641 27,938 Commitments and contingencies EQUITY Common stock: $0.0001 par value, 2,100,000,000 shares authorized; Class A: 101,550,023 and 103,947,244 issued; 101,550,023 and 103,874,660 outstanding. Class B: 80,766,730 and 80,866,730 issued and outstanding 18 18 Additional paid-in capital 355,508 365,933 Accumulated other comprehensive income (loss) (726) (2,023) Accumulated losses (108,956) (109,814) Equity attributable to VTEX's shareholders 245,844 254,114 Non-controlling interests 44 32 Total shareholders' equity 245,888 254,146 Total liabilities and equity 355,705 362,106 Expand VTEX Condensed consolidated interim statements of cash flows (Unaudited) In thousands of U.S. dollars, unless otherwise indicated Three months ended March 31, 2025 March 31, 2024 Income (loss) for the period 861 (864) Adjustments for: Depreciation and amortization 723 1,092 Deferred income tax 379 (2,619) Loss on disposal of rights of use, property, equipment, and intangible assets 5 127 Expected credit losses from trade receivables 320 215 Share-based compensation 4,191 4,003 (Gain) loss on investments and other financial instruments, net (4,652) (3,952) Others and foreign exchange, net 3,080 3,865 Change in operating assets and liabilities Trade receivables 5,642 (2,010) Recoverable taxes 1,635 (315) Prepaid expenses (627) (1,163) Other assets 321 (220) Accounts payable and accrued expenses (6,164) (1,192) Operating leases (395) (520) Taxes payable 24 (857) Deferred revenue (1,359) 4,191 Other liabilities 2,718 2,521 Net cash provided by operating activities 6,702 2,302 Cash flows from investing activities Purchase of marketable securities and equity investments (59,380) (64,067) Sales and maturities of marketable securities and equity investments 73,955 54,184 Acquisition of subsidiaries net of cash acquired (3,678) — Acquisitions of property and equipment (67) (739) Derivative financial instruments 290 (1,549) Net cash provided by (used in) investing activities 11,120 (12,171) Cash flows from financing activities Proceeds from the exercise of stock options 7 448 Net-settlement of share-based payment (659) (749) Buyback of shares (15,054) - Payment of loans and financing (47) - Net cash used in financing activities (15,753) (301) Net increase (decrease) in cash and cash equivalents 2,069 (10,170) Cash and cash equivalents, beginning of the period 18,673 28,035 Effect of exchange rate changes 343 (397) Cash and cash equivalents, end of the period 21,085 17,468 Supplemental cash flow information: Cash refunded for income taxes 290 547 Non-cash transactions: Lease liabilities arising from obtaining right-of-use assets and remeasurement 75 — Unpaid amount related to business combinations 383 — Unpaid amount related to intangible assets acquisitions 1,298 — Transactions with non-controlling interests 9 6 Expand
