Latest news with #WaitroseDeliveryPass
Scottish Sun
20-07-2025
- Business
- Scottish Sun
Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk
New pass gives app users a festive edge and a tidy delivery deal CHECK IT OUT Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) WAITROSE has launched a new subscription service aimed at online grocery shoppers, giving customers the chance to save money on delivery fees. The scheme, called the Waitrose Delivery Pass, is now available across the UK after a successful trial. Sign up for Scottish Sun newsletter Sign up 3 With the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85 Credit: Getty 3 The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. It allows shoppers to pay a fixed amount upfront for deliveries, either monthly, six-monthly, or annually, through the Waitrose website or app. Without a pass, delivery slots cost between £2 and £4 each. But with the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85. Waitrose says the annual plan could save customers up to £123 a year if they order once a week using a £4 slot. Customers who sign up will also get early access to Christmas delivery slots – which become available in September – giving them a head start on booking during the busy festive season. Laura Burbedge, Waitrose director of online, said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. The COVID-19 pandemic shifted shopping habits, and while many people have returned to stores, online grocery shopping remains popular, particularly among busy families and older shoppers. Waitrose said the pass is part of wider investment in its digital offering, including improved website functionality, app updates, and more delivery slots. It's also increasing capacity in some areas to meet demand, particularly in urban locations. Subscriptions have become a growing trend in the grocery world, helping shoppers save while locking in customer loyalty. Tesco's Delivery Saver lets customers choose from midweek or anytime plans starting from £2.49 a month. Sainsbury's offers its Delivery Pass from as little as £10 for three months, covering unlimited deliveries for orders over £40. Other retailers outside traditional supermarkets have joined in too. Iceland introduced a Bonus Card Savings scheme offering exclusive delivery slots and offers to regular shoppers. Meanwhile, Amazon Fresh continues to offer free grocery deliveries to Prime members in selected postcodes, with no extra charge beyond the Prime membership fee. Waitrose says more updates to its online shopping experience will be announced in the coming months.
The Sun
20-07-2025
- Business
- The Sun
Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk
WAITROSE has launched a new subscription service aimed at online grocery shoppers, giving customers the chance to save money on delivery fees. The scheme, called the Waitrose Delivery Pass, is now available across the UK after a successful trial. 3 3 It allows shoppers to pay a fixed amount upfront for deliveries, either monthly, six-monthly, or annually, through the Waitrose website or app. Without a pass, delivery slots cost between £2 and £4 each. But with the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85. Waitrose says the annual plan could save customers up to £123 a year if they order once a week using a £4 slot. Customers who sign up will also get early access to Christmas delivery slots – which become available in September – giving them a head start on booking during the busy festive season. Laura Burbedge, Waitrose director of online, said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. The COVID-19 pandemic shifted shopping habits, and while many people have returned to stores, online grocery shopping remains popular, particularly among busy families and older shoppers. Waitrose said the pass is part of wider investment in its digital offering, including improved website functionality, app updates, and more delivery slots. It's also increasing capacity in some areas to meet demand, particularly in urban locations. Subscriptions have become a growing trend in the grocery world, helping shoppers save while locking in customer loyalty. Tesco's Delivery Saver lets customers choose from midweek or anytime plans starting from £2.49 a month. Sainsbury's offers its Delivery Pass from as little as £10 for three months, covering unlimited deliveries for orders over £40. Other retailers outside traditional supermarkets have joined in too. Iceland introduced a Bonus Card Savings scheme offering exclusive delivery slots and offers to regular shoppers. Meanwhile, Amazon Fresh continues to offer free grocery deliveries to Prime members in selected postcodes, with no extra charge beyond the Prime membership fee. Waitrose says more updates to its online shopping experience will be announced in the coming months. 3
Metro
20-07-2025
- Business
- Metro
Top UK supermarket launches new subscription pass — with major Christmas perk
From Clubcard to Sparks, the top UK supermarkets all have their own loyalty schemes for customers, but one has just launched something interesting. After a successful trial, Waitrose is now offering shoppers a new subscription known as a Delivery Pass, which is intended for those ordering their groceries online or via the app. The pass allows people to pay upfront for delivery slots, with three different options available – one month for £8, six months for £45 or 12 months for £85. It's thought this could save shoppers £4 per week in delivery costs, which could equate to as much as £123 per year, with deliveries costing between £2 and £4 without the pass, depending on the time slot they are booked for. Those with a Waitrose Delivery Pass will be able to book up to one available grocery delivery slot per day, at no additional delivery cost to their order. One of the biggest draws for the subscription will likely be the major Christmas perk it offers to customers. As we get further into the year, many will soon start thinking ahead to the big Christmas shop, but securing a festive delivery slot can be incredibly tricky. However, those with the pass will be entitled to early access to Christmas delivery slots, as long as the pass was purchased before September 1 that same year. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video This perk will be subject to some terms and conditions, which Waitrose says will be confirmed in an email ahead of the Christmas period. But there is a catch – whether you're booking your weekly shop or a Christmas delivery, all of the slots are still subject to availability, so paying for the pass doesn't mean you are guaranteed anything. You'll also have to meet the minimum spend requirements of £40 (after any discounts/offers have been deducted) in order to use your Delivery Pass. Speaking about the new subscription, Waitrose director of online Laura Burbedge said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' This comes after Waitrose recently made a change to one of its most popular loyalty scheme perks. The retailer offers My Waitrose shoppers a free hot drink, as long as they bring a reusable cup with them, but in a bid to ensure everyone gets their caffeine fix, customers can now borrow a cup if they've forgotten their own. More Trending Sounds like a pretty great deal, but it comes with a catch. If shoppers don't bring the cup back to a designated collection point within seven days, they'll face a £3 charge. And that's not all, the supermarket is also said to be trialing US-style plastic trolleys in its Brent Cross branch. These new designs are said to be lighter and easier to steer, without the clattering noise traditional carts can make as they're wheeled through the aisles. View More » Additionally, they could prove less attractive to thieves, who typically steal the metal models in order to sell on for scrap. Do you have a story to share? Get in touch by emailing MetroLifestyleTeam@ MORE: Little-known Clubcard rule called 'kick in the teeth' for Tesco customers MORE: Horrified Tesco shopper 'bit into live cockroach' in meal deal sandwich MORE: Forget about Prosecco — drink this £6.97 sparkling wine from Asda instead Your free newsletter guide to the best London has on offer, from drinks deals to restaurant reviews.
