Latest news with #Xpheno
Canada News.Net
a day ago
- Business
- Canada News.Net
TCS job cuts mark turning point for India's $283 billion tech services
BENGALURU, India: Tata Consultancy Services' decision to lay off more than 12,000 employees is being seen by industry experts as an early sign of a much larger shift in India's US$283 billion outsourcing sector, one that could eliminate up to half a million jobs in the next few years as artificial intelligence adoption accelerates. TCS, India's largest private employer, described the layoffs—about two percent of its workforce—as the result of skill mismatches rather than AI-related productivity gains. Still, industry analysts say the move, which affects roughly 12,200 mid- and senior-level roles, marks the most significant job cut in the company's history and foreshadows similar actions across the sector. AI is increasingly handling tasks like basic coding, manual testing, and customer support—functions that have long formed the backbone of India's IT services model. The industry employs 5.67 million people and contributes over seven percent to India's GDP, with far-reaching economic impact through associated job creation and consumer spending. "We are in the midst of a massive transition that will transform white-collar work as we know it," said Ray Wang, founder of Constellation Research. Experts say the most vulnerable employees include people managers with little technical expertise, software testers, and infrastructure management staff responsible for basic tech support. Gaurav Vasu of UnearthInsight estimates that between 400,000 and 500,000 professionals, 70 percent of them with four to 12 years' experience, could be laid off in the next two to three years. "This fear may hurt consumer demand for tourism, luxury shopping, and delay big-ticket investments like real estate," Vasu warned. The middle layer is particularly exposed. According to staffing firm Xpheno, TCS and peers such as Infosys, HCLTech, Tech Mahindra, Wipro, LTIMindtree, and Cognizant together employ over 430,000 workers with 13 to 25 years' experience. "At the moment, they may appear like the big fat middle layer," said Xpheno co-founder Kamal Karanth. Cost optimisation is driving the trend, said Jefferies analyst Akshat Agarwal, as clients demand productivity gains, often achievable with AI, allowing the same work to be done with fewer staff. TCS, which had over 613,000 employees before the cuts, has said it is preparing to be "future-ready" by investing in emerging technologies, expanding into new markets, and deploying AI at scale for clients and internally. It did not say how many job losses were AI-related or why redeployment was not possible. For some employees, the layoffs have been devastating. "It is very difficult for people my age to get new jobs," said a 45-year-old TCS worker in Kolkata. Others cited declining performance bonuses, stricter "bench" policies limiting time without a project, and low morale. The outsourcing industry, which has powered India's middle class since the 1990s, is facing weaker revenue growth as global clients delay spending and demand tighter cost control. Nasscom, the industry body, said AI and automation are now "at the very core of how businesses operate." "With AI, for the first time, the onus is on the individual to reinvent or re-skill themselves," said former Tech Mahindra CEO CP Gurnani.
Qatar Tribune
2 days ago
- Business
- Qatar Tribune
TCS layoffs herald AI shakeup of $283 bn outsourcing sector
Agencies Indian outsourcing giant Tata Consultancy Services' decision to cut over 12,000 jobs signals the start of a broader AI-fueled trend that could end up eliminating around half a million jobs over the next two to three years from the $283 billion sector, experts said. While TCS pegged the move to shed 2 percent of its workforce to skill mismatches rather than AI-related productivity gains, experts viewed the largest-ever layoffs by India's top private employer as the beginning of things to come in the labor-intensive sector. Roughly 12,200 TCS middle and senior management jobs will be lost. The industry, which has played a crucial role in creating a middle class in India, is increasingly seeing AI being used for everything from basic coding to manual testing and customer support. The sector employed 5.67 million people as of March 2025 and accounted for over 7 percent of India's GDP. It has a huge multiplier effect due to the direct and indirect jobs it creates and the cars-to-homes consumption it drives in the world's fifth-largest economy. It has historically absorbed a majority of India's engineers but that will change as rising AI use ekes out more efficiencies and demands newer skills that many current employees lack, according to half a dozen industry veterans, analysts, and staffing firms. 'We are in the midst of a massive transition that will transform white-collar work as we know it,' said Silicon Valley-based Constellation Research founder and chairman Ray Wang, echoing other experts who warned that more layoffs are likely on the cards. The most vulnerable employees include pure people managers with minimal tech knowledge, those in charge of testing or identifying bugs and ensuring user-friendliness before delivering software to clients, and infrastructure management staff who provide basic tech support and ensure networks and servers are working well, experts said. 'About 400,000 to 500,000 professionals are at risk of being laid off over the next two to three years as their skills don't match client demands,' tech market intelligence firm UnearthInsight's founder Gaurav Vasu said, adding that about 70 percent of those layoffs would impact workers with 4-12 years' experience. 'This (fear stemming from TCS layoffs) may hurt consumer demand for tourism, luxury shopping and even delay long-term investments such as real estate,' Vasu said. TCS and its peers Infosys, HCLTech, Tech Mahindra, Wipro, Mindtree, and Cognizant collectively employ over 430,000 workers with 13 to 25 years of experience, according to staffing firm Xpheno. 'At the moment, they may appear like the big fat middle layer,' Xpheno's co-founder Kamal Karanth said. None of the IT firms responded to Reuters queries seeking comment. 'With cost optimization being the key driver for new deal wins, clients are asking for productivity benefits - a trend which is also growing due to the rise in AI adoption. This requires IT firms to do more work with the same number of employees or the same work with fewer employees,' Jefferies analyst Akshat Agarwal said in a research note. TCS, which had more than 613,000 workers before the layoffs, said in its late July announcement it was gearing up to be 'future-ready' by investing in new technologies, entering new markets, deploying AI at scale for its clients and itself, and realigning its workforce model. It did not answer Reuters queries on how many layoffs were tied to AI adoption and why it could not redeploy the affected employees. 'This is very devastating news,' said a 45-year-old, Kolkata-based TCS employee affected by the latest layoffs. 'It is very difficult for people my age to get new jobs.' Some others who are still at TCS fretted over its mediocre performance bonuses for senior employees in recent quarters, a new 'bench policy' that limits the time somebody could be without a project regardless of personal circumstances or past performance, on-boarding delays, and the emotional turmoil caused by the layoffs. 'All these developments have tanked the morale of mid-career folks like me,' a Pune-based TCS employee said. The Indian outsourcing sector has been a key employment engine since the 1990s, offering upward mobility to millions of engineers. But revenue growth has weakened recently as its clients, stung by inflation and US tariff uncertainty, defer discretionary spending and demand better cost management.
Kuwait Times
2 days ago
- Business
- Kuwait Times
TCS layoffs herald AI shakeup of $283bn outsourcing sector
BENGALURU: Indian outsourcing giant Tata Consultancy Services' decision to cut over 12,000 jobs signals the start of a broader AI-fueled trend that could end up eliminating around half a million jobs over the next two to three years from the $283 billion sector, experts said. While TCS pegged the move to shed 2 percent of its workforce to skill mismatches rather than AI-related productivity gains, experts viewed the largest-ever layoffs by India's top private employer as the beginning of things to come in the labor-intensive sector. Roughly 12,200 TCS middle and senior management jobs will be lost. The industry, which has played a crucial role in creating a middle class in India, is increasingly seeing AI being used for everything from basic coding to manual testing and customer support. The sector employed 5.67 million people as of March 2025 and accounted for over 7 percent of India's GDP. It has a huge multiplier effect due to the direct and indirect jobs it creates and the cars-to-homes consumption it drives in the world's fifth-largest economy. It has historically absorbed a majority of India's engineers but that will change as rising AI use ekes out more efficiencies and demands newer skills that many current employees lack, according to half a dozen industry veterans, analysts, and staffing firms. 'We are in the midst of a massive transition that will transform white-collar work as we know it,' said Silicon Valley-based Constellation Research founder and chairman Ray Wang, echoing other experts who warned that more layoffs are likely on the cards. The most vulnerable employees include pure people managers with minimal tech knowledge, those in charge of testing or identifying bugs and ensuring user-friendliness before delivering software to clients, and infrastructure management staff who provide basic tech support and ensure networks and servers are working well, experts said. 'About 400,000 to 500,000 professionals are at risk of being laid off over the next two to three years as their skills don't match client demands,' tech market intelligence firm UnearthInsight's founder Gaurav Vasu said, adding that about 70 percent of those layoffs would impact workers with 4-12 years' experience. 'This (fear stemming from TCS layoffs) may hurt consumer demand for tourism, luxury shopping and even delay long-term investments such as real estate,' Vasu said. TCS and its peers Infosys, HCLTech, Tech Mahindra, Wipro, Mindtree, and Cognizant collectively employ over 430,000 workers with 13 to 25 years of experience, according to staffing firm Xpheno. 'At the moment, they may appear like the big fat middle layer,' Xpheno's co-founder Kamal Karanth said. None of the IT firms responded to Reuters queries seeking comment. 'With cost optimization being the key driver for new deal wins, clients are asking for productivity benefits - a trend which is also growing due to the rise in AI adoption. This requires IT firms to do more work with the same number of employees or the same work with fewer employees,' Jefferies analyst Akshat Agarwal said in a research note. TCS, which had more than 613,000 workers before the layoffs, said in its late July announcement it was gearing up to be 'future-ready' by investing in new technologies, entering new markets, deploying AI at scale for its clients and itself, and realigning its workforce model. It did not answer Reuters queries on how many layoffs were tied to AI adoption and why it could not redeploy the affected employees. 'This is very devastating news,' said a 45-year-old, Kolkata-based TCS employee affected by the latest layoffs. 'It is very difficult for people my age to get new jobs.' Some others who are still at TCS fretted over its mediocre performance bonuses for senior employees in recent quarters, a new 'bench policy' that limits the time somebody could be without a project regardless of personal circumstances or past performance, on-boarding delays, and the emotional turmoil caused by the layoffs. 'All these developments have tanked the morale of mid-career folks like me,' a Pune-based TCS employee said. The Indian outsourcing sector has been a key employment engine since the 1990s, offering upward mobility to millions of engineers. But revenue growth has weakened recently as its clients, stung by inflation and US tariff uncertainty, defer discretionary spending and demand better cost management. 'The tech industry is at an inflection point, as AI and automation move to the very core of how businesses operate,' industry body Nasscom said. During past tech revolutions, disruption was felt at the organizational level. 'With AI, for the first time, the onus is on the individual to reinvent or re-skill themselves,' former Tech Mahindra CEO CP Gurnani said. – Reuters
Gulf Today
3 days ago
- Business
- Gulf Today
TCS layoffs herald AI shakeup of $283 billion outsourcing sector
Indian outsourcing giant Tata Consultancy Services' decision to cut over 12,000 jobs signals the start of a broader AI-fueled trend that could end up eliminating around half a million jobs over the next two to three years from the $283 billion sector, experts said. While TCS pegged the move to shed 2 per cent of its workforce to skill mismatches rather than AI-related productivity gains, experts viewed the largest-ever layoffs by India's top private employer as the beginning of things to come in the labour-intensive sector. Roughly 12,200 TCS middle and senior management jobs will be lost. The industry, which has played a crucial role in creating a middle class in India, is increasingly seeing AI being used for everything from basic coding to manual testing and customer support. The sector employed 5.67 million people as of March 2025 and accounted for over 7 per cent of India's GDP. It has a huge multiplier effect due to the direct and indirect jobs it creates and the cars-to-homes consumption it drives in the world's fifth-largest economy. It has historically absorbed a majority of India's engineers but that will change as rising AI use ekes out more efficiencies and demands newer skills that many current employees lack, according to half a dozen industry veterans, analysts, and staffing firms. 'We are in the midst of a massive transition that will transform white-collar work as we know it,' said Silicon Valley-based Constellation Research founder and chairman Ray Wang, echoing other experts who warned that more layoffs are likely on the cards. The most vulnerable employees include pure people managers with minimal tech knowledge, those in charge of testing or identifying bugs and ensuring user-friendliness before delivering software to clients, and infrastructure management staff who provide basic tech support and ensure networks and servers are working well, experts said. 'About 400,000 to 500,000 professionals are at risk of being laid off over the next two to three years as their skills don't match client demands,' tech market intelligence firm UnearthInsight's founder Gaurav Vasu said, adding that about 70% of those layoffs would impact workers with 4-12 years' experience. 'This (fear stemming from TCS layoffs) may hurt consumer demand for tourism, luxury shopping and even delay long-term investments such as real estate,' Vasu said. TCS and its peers Infosys, HCLTech, Tech Mahindra, Wipro, LTIMindtree, and Cognizant collectively employ over 430,000 workers with 13 to 25 years of experience, according to staffing firm Xpheno. 'At the moment, they may appear like the big fat middle layer,' Xpheno's co-founder Kamal Karanth said. None of the IT firms responded to Reuters queries seeking comment. 'With cost optimization being the key driver for new deal wins, clients are asking for productivity benefits - a trend which is also growing due to the rise in AI adoption. This requires IT firms to do more work with the same number of employees or the same work with fewer employees,' Jefferies analyst Akshat Agarwal said in a research note. TCS, which had more than 613,000 workers before the layoffs, said in its late July announcement it was gearing up to be 'future-ready' by investing in new technologies, entering new markets, deploying AI at scale for its clients and itself, and realigning its workforce model. It did not answer Reuters queries on how many layoffs were tied to AI adoption and why it could not redeploy the affected employees. 'This is very devastating news,' said a 45-year-old, Kolkata-based TCS employee affected by the latest layoffs. 'It is very difficult for people my age to get new jobs.' Some others who are still at TCS fretted over its mediocre performance bonuses for senior employees in recent quarters, a new 'bench policy' that limits the time somebody could be without a project regardless of personal circumstances or past performance, on-boarding delays, and the emotional turmoil caused by the layoffs. 'All these developments have tanked the morale of mid-career folks like me,' a Pune-based TCS employee said. The Indian outsourcing sector has been a key employment engine since the 1990s, offering upward mobility to millions of engineers. But revenue growth has weakened recently as its clients, stung by inflation and US tariff uncertainty, defer discretionary spending and demand better cost management. 'The tech industry is at an inflection point, as AI and automation move to the very core of how businesses operate,' industry body Nasscom said. During past tech revolutions, disruption was felt at the organisational level. 'With AI, for the first time, the onus is on the individual to reinvent or re-skill themselves,' former Tech Mahindra CEO CP Gurnani said. Reuters
The Hindu
4 days ago
- Business
- The Hindu
India tech giant TCS layoffs herald AI shakeup of $283 billion outsourcing sector
Indian outsourcing giant Tata Consultancy Services' decision to cut over 12,000 jobs signals the start of a broader AI-fueled trend that could end up eliminating around half a million jobs over the next two to three years from the $283 billion sector, experts said. While TCS pegged the move to shed 2% of its workforce to skill mismatches rather than AI-related productivity gains, experts viewed the largest-ever layoffs by India's top private employer as the beginning of things to come in the labour-intensive sector. Roughly 12,200 TCS middle and senior management jobs will be lost. The industry, which has played a crucial role in creating a middle class in India, is increasingly seeing AI being used for everything from basic coding to manual testing and customer support. The sector employed 5.67 million people as of March 2025 and accounted for over 7% of India's GDP. It has a huge multiplier effect due to the direct and indirect jobs it creates and the cars-to-homes consumption it drives in the world's fifth-largest economy. It has historically absorbed a majority of India's engineers but that will change as rising AI use ekes out more efficiencies and demands newer skills that many current employees lack, according to half a dozen industry veterans, analysts, and staffing firms. "We are in the midst of a massive transition that will transform white-collar work as we know it," said Silicon Valley-based Constellation Research founder and chairman Ray Wang, echoing other experts who warned that more layoffs are likely on the cards. The most vulnerable employees include pure people managers with minimal tech knowledge, those in charge of testing or identifying bugs and ensuring user-friendliness before delivering software to clients, and infrastructure management staff who provide basic tech support and ensure networks and servers are working well, experts said. "About 400,000 to 500,000 professionals are at risk of being laid off over the next two to three years as their skills don't match client demands," tech market intelligence firm UnearthInsight's founder Gaurav Vasu said, adding that about 70% of those layoffs would impact workers with 4-12 years' experience. "This (fear stemming from TCS layoffs) may hurt consumer demand for tourism, luxury shopping and even delay long-term investments such as real estate," Vasu said. TCS and its peers Infosys , HCLTech , Tech Mahindra , Wipro , LTIMindtree , and Cognizant collectively employ over 430,000 workers with 13 to 25 years of experience, according to staffing firm Xpheno. "At the moment, they may appear like the big fat middle layer," Xpheno's co-founder Kamal Karanth said. None of the IT firms responded to Reuters queries seeking comment. "With cost optimization being the key driver for new deal wins, clients are asking for productivity benefits - a trend which is also growing due to the rise in AI adoption. This requires IT firms to do more work with the same number of employees or the same work with fewer employees," Jefferies analyst Akshat Agarwal said in a research note. ADAPT OR PERISH TCS, which had more than 613,000 workers before the layoffs, said in its late July announcement it was gearing up to be "future-ready" by investing in new technologies, entering new markets, deploying AI at scale for its clients and itself, and realigning its workforce model. It did not answer Reuters queries on how many layoffs were tied to AI adoption and why it could not redeploy the affected employees. "This is very devastating news," said a 45-year-old, Kolkata-based TCS employee affected by the latest layoffs. "It is very difficult for people my age to get new jobs." Some others who are still at TCS fretted over its mediocre performance bonuses for senior employees in recent quarters, a new "bench policy" that limits the time somebody could be without a project regardless of personal circumstances or past performance, on-boarding delays, and the emotional turmoil caused by the layoffs. "All these developments have tanked the morale of mid-career folks like me," a Pune-based TCS employee said. The Indian outsourcing sector has been a key employment engine since the 1990s, offering upward mobility to millions of engineers. But revenue growth has weakened recently as its clients, stung by inflation and U.S. tariff uncertainty, defer discretionary spending and demand better cost management. "The tech industry is at an inflection point, as AI and automation move to the very core of how businesses operate," industry body Nasscom said. During past tech revolutions, disruption was felt at the organisational level. "With AI, for the first time, the onus is on the individual to reinvent or re-skill themselves," former Tech Mahindra CEO CP Gurnani said.
