Latest news with #clientexperience


Zawya
26-05-2025
- Business
- Zawya
Aldar Estates strengthens market leadership with strategic realignment of integrated services
Focus on digital innovation, enhanced client experience, and sustainability to create value for clients. Specialised businesses to provide bespoke real estate solutions. Building on rapid growth and strategic acquisitions to shape the future of real estate. Abu Dhabi – Aldar Estates, the region's largest integrated real estate services provider, today announced a strategic realignment of its key real estate brands to deliver insight-driven and fully integrated solutions across the entire real estate lifecycle. This proactive move builds upon Aldar Estates' market leadership and enhances its ability to accelerate growth, drive client success, maximise real estate potential, while enriching communities. Driven by a clear vision to lead the future of real estate and streamline operations to set a new benchmark for service excellence and innovation, Aldar Estates has realigned its key real estate brands, delivered through specialised businesses: Asteco, Colliers, Khidmah, Inspire Home, Pactive, Basatin, and Spark. This realignment builds upon Aldar Estates' rapid growth and strategic acquisitions to create a truly integrated platform. 'Our streamlined structure strengthens our ability to deliver a more seamless and consistent experience for our clients and partners,' said Khaled Al Rajhi, CEO of Aldar Estates. 'By bringing together specialised capabilities under one integrated platform, we're enhancing operational efficiency, fostering deeper collaboration, and elevating the overall quality of our service delivery. This realignment also positions us to respond more dynamically to market needs, drive innovation across the value chain, and unlock new growth opportunities across the full real estate industry.' The Aldar Estates businesses include: Asteco: A multi-award-winning leader in MENA real estate services, empowering clients with precision and insight through property management, owners' association management, community management, and integrated asset services. A multi-award-winning leader in MENA real estate services, empowering clients with precision and insight through property management, owners' association management, community management, and integrated asset services. Colliers: Global experts providing strategic real estate solutions, including valuation & advisory, property management, transactions, and brokerage. Global experts providing strategic real estate solutions, including valuation & advisory, property management, transactions, and brokerage. Khidmah: A leading provider of facilities management solutions, delivering reliable, cost-effective, and sustainable services across diverse industries, including maintenance, landscaping, and energy management. A leading provider of facilities management solutions, delivering reliable, cost-effective, and sustainable services across diverse industries, including maintenance, landscaping, and energy management. Inspire Home: Specialising in customised, in-unit solutions for home maintenance, prioritising convenience, safety, and efficiency to enhance the value and comfort of homes. Specialising in customised, in-unit solutions for home maintenance, prioritising convenience, safety, and efficiency to enhance the value and comfort of homes. Spark: Providing comprehensive security solutions, including security guarding, security audits, and security equipment installations. Providing comprehensive security solutions, including security guarding, security audits, and security equipment installations. Pactive Sustainable Solutions: Delivering bespoke energy and decarbonisation solutions to drive efficiency and sustainability, empowering clients to achieve their Net Zero goals through expert guidance and innovative technologies. Delivering bespoke energy and decarbonisation solutions to drive efficiency and sustainability, empowering clients to achieve their Net Zero goals through expert guidance and innovative technologies. Basatin: Designing and maintaining sustainable, high-impact landscapes that enhance spaces and communities, offering personalised and environmentally friendly landscaping solutions from design and installation to ongoing maintenance. Aldar Estates manages a diverse portfolio spanning a wide range of asset classes and service offerings, including over 155,000 residential units, prime retail and commercial spaces with a Gross Leasable Area exceeding 2 million sqm. The company oversees a portfolio of contracts with a value exceeding AED 3 billion. Aldar Estates transforms real estate into opportunity. As the region's largest integrated real estate services provider, it empowers clients to realise their ambitions by maximising real estate potential, driving growth, and enriching environments. In 2023, Aldar Estates merged with Eltizam and acquired FAB Properties, rapidly establishing itself as the region's leading integrated real estate services provider. With fully integrated solutions, deep expertise, and an unwavering commitment to innovation and execution, the company brings real estate visions to life.

Finextra
21-05-2025
- Business
- Finextra
Amplify adds Schwab's Mark Fischer COO
Amplify Platform ('Amplify'), a unified all-in-one wealth management platform for financial services, announced today it has hired Mark Fischer as the company's first chief operations officer (COO). Fischer joins Amplify's expanding C-suite roster as the firm continues its recent trajectory of record growth. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. A financial services veteran with three decades of relevant experience, Fischer will lead Amplify's day-to-day operations with a strong focus on client success. In his new role, he will oversee relationship management, onboarding and training client service teams, and implementing strategies to scale operations and support the firm's continued growth. Fischer's extensive industry expertise will be instrumental in helping Amplify operate more efficiently, respond more effectively to client needs and deliver an enhanced, relationship-driven client experience. 'As we continue to build on the momentum of the past year, it's essential we have the necessary talent to effectively manage our growth and achieve our vision,' said Vickie Lewin, Chief Growth Officer. 'Mark has the experience and the passion we need in an operations leader. We're confident he will add significant value by deepening client engagement, ensuring seamless service delivery and driving initiatives that support client retention and accelerate our business development.' Prior to Amplify, Fischer served for more than a decade at Charles Schwab Asset Management, where he held COO and chief financial officer (CFO) roles. During his tenure, he led key operational and financial functions for the Schwab Asset Management platform, which has approximately $1.2 trillion in discretionary assets under management (AUM). Fischer also serves on the board of the Colorado chapter of the Alzheimer's Association. 'Amplify's recent growth has been impressive to watch,' remarked Fischer. 'But what impressed me even more is the obvious commitment to helping financial advisors work smarter, grow faster and prepare for the future with confidence. I look forward to helping elevate our operations to support that mission and consistently deliver exceptional value for our clients and partners.' Fischer, who received his undergraduate degree in business from the University of New Hampshire, Plymouth and his MBA from the University of Colorado, is the latest in a series of recent C-suite hires. Over the past year, the company has added veteran talent in the roles of chief financial officer, chief product officer, chief of staff and general counsel, as well as other key leadership hires. Since the beginning of 2024, Amplify has doubled its total employee headcount and reached more than $18 billion in total AUM. 'We remain focused on enhancing our platform and providing advisors with the tools they need to support better client outcomes,' added Aaron Brodt, Founder and CEO of Amplify. 'As we continue to evolve, our leadership team will be essential to our success. We're excited to welcome Mark aboard and can't wait to see his expertise in action, helping us deliver an industry-leading client experience and shape the next phase of Amplify's journey.'


Zawya
18-05-2025
- Business
- Zawya
NBK Wealth Group relocates to its new London office
NBK Wealth Group has announced the completion of its newly refurbished office within NBK International building dedicated to providing an elevated experience for its wealth management clients. and reaffirming the Group's ongoing commitment to enhancing the client experience and delivering exceptional standards in wealth management. The official opening ceremony was attended by Mr. Isam Al-Sager, Vice-Chairman and Group Chief Executive Officer; Ms. Shaikha Al-Bahar, Deputy Group Chief Executive Officer; Mr. Malek Khalifa, CEO of NBK Wealth Global Private Banking and Switzerland, Mr. Omar Bouhadiba, CEO of International Banking Group at NBK, and Mr. Bassem Boustany, the Managing Director of National Bank of Kuwait, London (NBK International). This move underscores NBK Wealth's unwavering commitment to providing exceptional wealth management services to its clients, providing them with seamless access to its products and services. The new office, situated within NBK's London building, offers enhanced client meeting spaces and upgraded technological infrastructure. This investment in a modern and accessible environment will further enable the NBK Wealth team in London to deliver tailored financial solutions and personalized support to meet the evolving needs of its valued clientele. NBK Wealth remains dedicated to fostering strong relationships with its clients. In addition to its selective range of banking products, the London office offers residential and commercial real estate finance to our esteemed clients who are seeking property investments in the UK guiding them through the financing process. Knowing the importance of preservation of family wealth and planning, our dedicated team of Trust professionals in London can assist clients with their succession planning requirements to ensure a secure and seamless transition of wealth to future generations. NBK Wealth remains steadfast in its dedication to fostering strong relationships with its clients in Kuwait and KSA. This investment in a dedicated and upgraded space within the London office will further strengthen NBK Wealth's ability to deliver tailored wealth management solutions. All existing contact details, including phone numbers and email addresses, will remain the same, ensuring a smooth transition for clients. NBK Wealth is one of the pillars of NBK Group and a pioneer wealth management group in the Middle East, as the value of its assets under management exceeds US$ 41bn Personal Financial Assets as of the end of 2024. It enjoys a wide geographical presence that extends over 9 cities in 5 different countries, in which it provides a comprehensive package of products, including private banking services, financial planning, asset management, and advisory services. NBK Wealth follows a specialized solution-based approach that suits the individual needs of its clients as per their unique goals, whether that of ultra-high-net-worth individuals and institutions. NBK Wealth is a brand registered under the name of National Bank of Kuwait S.A.K.P ('NBK'), for use by the Asset Management business of, among other NBK group entities, Watani Investment Company K.S.C.C. , a leading investment firm and its affiliates worldwide, combined with the Private Banking services of NBK worldwide, which is one of the largest and oldest financial institutions in the region.


CTV News
15-05-2025
- Health
- CTV News
Regina veterinarian under fire after questionable assessments
WATCH: Former clients of the Northgate Animal Hospital are speaking out about their poor experiences with one vet at the clinic. Mick Favel has more.


CTV News
15-05-2025
- Health
- CTV News
Former clients of Regina vet speak out about experiences
Regina Watch WATCH: Former clients of the Northgate Animal Hospital are speaking out about their poor experiences with one vet at the clinic. Mick Favel has more.