Latest news with #customerLoyalty
Finextra
6 days ago
- Automotive
- Finextra
Fasten joins Visa Fast Track programme
Fasten, a leader in driver rewards and customer loyalty solutions for car dealerships, today announced its participation in Visa's prestigious Fintech Fast Track program. 0 The company's flagship product, the Fasten Rewards™ Visa Card, enables drivers to earn rewards on significant auto-related expenses1 like monthly car lease and loan payments, which average $12,000 annually for American drivers. Through its participation in Visa's prestigious program, Fasten gains access to Visa's world-class marketing resources, expedited onboarding with critical partners such as BIN sponsors, unparalleled risk and fraud management tools, and more. This collaboration allows Fasten to expand its reach, accelerate its product offerings, and deliver unparalleled benefits to both drivers and dealerships. "The Fasten Rewards™ Visa Card is designed for every driver - whether you're a car enthusiast, a busy parent navigating daily routines, or anyone in between," said Jacob Zachs, CEO and Founder of Fasten. "What sets us apart is our ability to help dealerships drive customer engagement and loyalty, regardless of the cars they sell or service. Partnering with Visa, a globally trusted brand, allows us to extend our reach and offer even more value to drivers and dealerships across the country." 'At Visa, we are committed to empowering innovative companies like Fasten with the expertise, technology, and resources needed to bring their vision to life," said David Weinshel, VP of Emerging Segment Sales at Visa. "Jacob and his team have developed a unique solution to a key consumer pain point - the cost to own a car. By joining Visa's Fast Track program, Fasten can accelerate its growth and deliver a rewards card that makes car ownership more accessible and rewarding for both drivers and dealers.' Fasten Rewards offers the following features: 3x points on purchases and services at Fasten partners1 2x points on auto-related spending, including gas, insurance, parking, tolls, car washes, and EV charging1 2x points on auto loan or lease payments*1 1x points on all other purchases1 Points can be redeemed for a variety of rewards, such as vehicle maintenance, down payments at participating dealerships, cashback, gift cards, and soon, travel rewards1 Digital and physical cards available for use wherever Visa is accepted The Fasten Rewards™ Visa Card is powered by Highnote and issued by Celtic Bank pursuant to a license by Visa Inc. All cards are subject to credit approval.
Yahoo
23-05-2025
- Automotive
- Yahoo
Why Synchrony's Partnership Extension With Discount Tire is Important
Synchrony Financial SYF recently renewed and extended its long-standing partnership with Discount Tire, a major tire and wheel retailer in the United States. This deal ensures that customers at Discount Tire and its related brands can continue using Synchrony's Car Care network to finance tire and auto-related purchases at over 1,200 retail stores and more than a million additional locations within the Car Care network nationwide. This extension is significant because it reinforces Synchrony's position in the auto financing space. As vehicle ownership costs rise and cars stay on the road longer, more consumers are looking for ways to manage large, necessary purchases like tires. Through this partnership, SYF gives customers an easier way to afford essential auto maintenance by offering flexible financing, special promotions and convenient payment tools like Apple Pay. The move will also strengthen customer loyalty for both companies by enhancing convenience and affordability. As more customers finance big-ticket purchases like tires, Synchrony's loan volume will rise, and it stands to earn more from interest payments, especially when deferred interest promotions convert. Retaining a key partner like Discount Tire helps maintain consistent revenue streams and reduces churn risk in Synchrony's merchant base. With the card accepted at a million+ locations and being compatible with Apple Wallet, usage will continue to rise, leading to higher transaction volumes. Offering tools like a quick prequalification check without a credit score impact can drive more sign-ups, helping SYF grow its active user base and deepen customer lifetime value. These are important steps by the company, especially as its first-quarter results revealed some weaknesses. Total loan receivables of $99.6 billion slipped 2% year over year, while purchase volume fell 4% to $40.7 billion and average active accounts of 69.3 million decreased 3%. Shares of Synchrony have gained 31.5% in the past year compared with the industry's 8.2% rise. Image Source: Zacks Investment Research Synchrony currently carries a Zacks Rank #3 (Hold). Investors interested in the broader Finance space may look at some better-ranked players like Axos Financial AX, Intercorp Financial Services IFS and Oportun Financial OPRT, each carrying a Zacks Rank #2 (Buy) at present. You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. The Zacks Consensus Estimate for Axos Financial's current-year earnings witnessed three upward estimate revisions against no downward movement. It beat earnings estimates in each of the past four quarters, with an average surprise of 4.5%. The consensus mark for Axos Financial's current year revenues suggests a 5.4% jump from a year ago. The Zacks Consensus Estimate for Intercorp Financial's 2025 earnings indicates 41.6% year-over-year growth. During the past month, it has witnessed one upward estimate revision against none in the opposite direction. Intercorp Financial beat earnings estimates in each of the past four quarters, with an average surprise of 17.3%. The Zacks Consensus Estimate for Oportun Financial's current-year earnings suggests a 66.7% year-over-year increase. During the past month, it has witnessed two upward earnings estimate revisions against one in the opposite direction. The consensus mark for Oportun Financial's current year revenues is pegged at $962.4 million. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Synchrony Financial (SYF) : Free Stock Analysis Report AXOS FINANCIAL, INC (AX) : Free Stock Analysis Report Intercorp Financial Services Inc. (IFS) : Free Stock Analysis Report Oportun Financial Corporation (OPRT) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research
Yahoo
20-05-2025
- Business
- Yahoo
Net Promoter Scores Highlight Brand Advocacy in Insurance
Gain insights into the UK personal lines insurance market with our comprehensive report. Understand market shares, demographics, and customer loyalty. Discover which insurers like Barclays and AXA lead among younger digital-first consumers, and evaluate brand performance through NPS and recommendation scores. Dublin, May 20, 2025 (GLOBE NEWSWIRE) -- The "UK Insurance: Competitor Benchmarking 2025" report has been added to report provides a comprehensive benchmarking analysis of the UK personal lines insurance market, leveraging findings from the 2024 UK Insurance Consumer Survey. It begins with an overview of overall market shares, offering insight into the competitive positioning of key insurers. Subsequent chapters break down market share performance by customer generation and affluence, highlighting how insurers cater to different demographic and socioeconomic report also explores insurer tenure, assessing customer loyalty and retention. To further evaluate performance, Net Promoter Scores and recommendation scores are analyzed, providing a view of customer satisfaction and brand advocacy across the market. Collectively, the report offers a detailed assessment of insurer performance across key consumer metrics and market UK personal lines insurance market remains highly competitive, with clear variations in customer profiles and performance across insurers. This report highlights how different providers attract distinct segments of the population, both by generation and affluence. Younger, digital-first consumers are more likely to be drawn to insurers such as Barclays, AXA, and Admiral, while older customers tend to favor providers such as LV= and Direct Line. Affluence also plays a defining role, with Tesco Bank appealing more to mass market consumers, whereas AXA, Barclays, and Coverwise attract wealthier individuals. The market shows a strong link between customer demographics and product types, particularly in niche lines such as pet and travel Highlights Barclays and AXA have the highest proportion of younger customers in personal lines insurance, highlighting their appeal to digital-first consumers and flexible policy seekers. Within home insurance, AXA has the largest share of mass affluent customers (25.8%). Nationwide significantly outperforms other travel insurers with an NPS of 47.1. Barclays leads in personal lines recommendation scores (14.4%), followed by AXA (13%) and Aviva (12.3%). Reasons to Buy Develop an understanding of the competitive landscape in the UK insurance market. Learn which insurers are leading and lagging across key metrics, including market share, customer tenure, NPS, and recommendation ratings. Identify the factors driving market share across different generations and affluence levels. Pinpoint actionable insights to improve customer retention, loyalty, and competitive positioning. Key Topics Covered: Executive Summary Market Shares Market Share by Generation Market Share by Affluence Insurer Tenure Net Promoter Scores Recommendation Scores Company Coverage: Aviva Admiral Direct Line LV= AXA Churchill Tesco Bank Halifax Hastings Direct Policy Expert The AA Allianz Petplan Animal Friends ManyPets Pets at Home Sainsburys Asda Staysure Post Office Nationwide InsureandGo Barclays Coverwise Lloyds Bank RSA Darwin For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Sign in to access your portfolio
