Latest news with #cyberAttack
The Sun
4 days ago
- Business
- The Sun
Cyber attack forces desperate Co-op into flogging Christmas pastries in MAY
CO-OP stores started flogging Christmas pastries in May — amid stock supply chaos after a crippling cyber attack. In a desperate bid to fill empty shelves the chain shipped out the chicken and cranberry Festive Slices to some supermarkets. The £1.90 treats are typically sold in November and December. But ongoing online problems meant they were available again last week. Co-op's internal ordering system was hit by a cyber attack last month before the retailer pulled the plug on its own software to limit the damage. As a result some branches have been sent the winter warmers instead of the anticipated summer supplies. One staff member told The Sun: 'They sent them, so we cooked them. 'It was a bit strange, but we have to keep items on the shelves or customers will go elsewhere. "Customers have been a bit confused, but it's still a good product. "They've actually been quite popular despite being so out of season.' Private customer data was stolen in the hack but the Co-op said that did not include passwords, bank or credit card details. A spokesman said: 'Stock availability has improved and we continue to work closely with our suppliers.'
Yahoo
6 days ago
- Business
- Yahoo
TfL licence delays 'a matter of life and death'
The family of an Uber driver has said they fear the stress caused by a delay in the renewal of his private hire licence may have contributed to his death. Robert Dale was left unable to work because of the delay - which was due to software problems caused by a cyber attack on Transport for London (TfL) last September. Mr Dale died aged 65 after a heart attack in November, three months after he applied for his licence renewal and a month after it expired. His son believes the day-to-day pressure of the situation reduced his father's quality of life and badly affected his health. The problems caused by the cyber attack meant some drivers were unable to work for months. Some took out loans, and others missed payments on their mortgages. In a recent letter to TfL and the mayor of London, Mr Dale's son Ben Dale said his father wrote numerous emails urging TfL to renew his licence, as its expiry date approached. These emails became increasingly desperate, he said. In his letter, he said it was "a matter of livelihoods, mental health, and in our case, life and death." He said his father had been "happy, popular and dedicated" but there had been a noticeable change in him when he was left unable to work. "Every single day. That is all he talked about. "We started to really feel like we were losing our dad and my mum, her partner, mainly because of the complete stress that he was just consistently under. "It was relentless". TfL is now able to issue temporary licences "where it is appropriate to do so" but private hire drivers are still protesting and want compensation for their financial losses. One driver, Kambiz Hemati, said he was still "up to his neck in debt". He waited four months for his renewal, and described that time as "like hell". "I wasn't working and the costs were piling up." He said he had bought an electric car, as requested by TfL, and was beginning to default on the monthly payments for it as well as his mortgage, and he was worried about his young son. "I had to borrow from banks and use credit cards. "I have to pay that all back and that means more hours and tiredness. This is not the way drivers should be treated." The Dale family believes the "failings of TfL" and the "complete lack of communication and acknowledgement of any wrongdoing" led to Mr Dale's mental health deteriorating. His son said it was difficult to say if the stress Mr Dale was under "was the exact reason" his dad died, but he was "certain the quality of life he had up until his death was significantly worse" because of it. "He was great. Everybody loved him. Always making jokes, trying to make people laugh. He loved people. "He was very inquisitive, always wanted to know how people were doing and just wanted the best for people. "Hundreds and hundreds and hundreds of drivers are going through exactly what my dad went through." Helen Chapman from TfL said they were "carrying out a comprehensive review" and would respond to the Dale family's concerns in full. She added they "were aware some drivers have been further impacted due to the introduction of a new licensing system. "We have taken a number of steps to mitigate the impact of these delays by recruiting and training additional staff and granting short-term private hire vehicle driver licences." A spokesperson for the mayor of London said his "deepest sympathies and thoughts" were with the Dale family and the concerns raised in their letter "would be looked into". Listen to the best of BBC Radio London on Sounds and follow BBC London on Facebook, X and Instagram. Send your story ideas to TfL faces 'ongoing cyber security incident' Private-hire drivers granted temporary TfL licences Private-hire drivers struggling over TfL glitch TfL licence delays leaving drivers in debt - union Transport for London
BBC News
6 days ago
- Business
- BBC News
TfL licencing delays a 'matter of life and death', family says
The family of an Uber driver has said they fear the stress caused by a delay in the renewal of his private hire licence may have contributed to his Dale was left unable to work because of the delay - which was due to software problems caused by a cyber attack on Transport for London (TfL) last Dale died aged 65 after a heart attack in November, three months after he applied for his licence renewal and a month after it son believes the day-to-day pressure of the situation reduced his father's quality of life and badly affected his health. The problems caused by the cyber attack meant some drivers were unable to work for took out loans, and others missed payments on their a recent letter to TfL and the mayor of London, Mr Dale's son Ben Dale said his father wrote numerous emails urging TfL to renew his licence, as its expiry date emails became increasingly desperate, he said. In his letter, he said it was "a matter of livelihoods, mental health, and in our case, life and death." He said his father had been "happy, popular and dedicated" but there had been a noticeable change in him when he was left unable to work. "Every single day. That is all he talked about. "We started to really feel like we were losing our dad and my mum, her partner, mainly because of the complete stress that he was just consistently under. "It was relentless". TfL is now able to issue temporary licences "where it is appropriate to do so" but private hire drivers are still protesting and want compensation for their financial driver, Kambiz Hemati, said he was still "up to his neck in debt".He waited four months for his renewal, and described that time as "like hell"."I wasn't working and the costs were piling up."He said he had bought an electric car, as requested by TfL, and was beginning to default on the monthly payments for it as well as his mortgage, and he was worried about his young son."I had to borrow from banks and use credit cards. "I have to pay that all back and that means more hours and tiredness. This is not the way drivers should be treated." The Dale family believes the "failings of TfL" and the "complete lack of communication and acknowledgement of any wrongdoing" led to Mr Dale's mental health son said it was difficult to say if the stress Mr Dale was under "was the exact reason" his dad died, but he was "certain the quality of life he had up until his death was significantly worse" because of it. "He was great. Everybody loved him. Always making jokes, trying to make people laugh. He loved people. "He was very inquisitive, always wanted to know how people were doing and just wanted the best for people."Hundreds and hundreds and hundreds of drivers are going through exactly what my dad went through." Helen Chapman from TfL said they were "carrying out a comprehensive review" and would respond to the Dale family's concerns in added they "were aware some drivers have been further impacted due to the introduction of a new licensing system. "We have taken a number of steps to mitigate the impact of these delays by recruiting and training additional staff and granting short-term private hire vehicle driver licences."A spokesperson for the mayor of London said his "deepest sympathies and thoughts" were with the Dale family and the concerns raised in their letter "would be looked into".
BBC News
06-05-2025
- Business
- BBC News
Co-op cyber-attack 'not impacting Channel Islands data'
Co-op attack 'not impacting Channel Islands data' The CI Coop said the UK group did not store the personal data of its Channel Island members A cyber attack on the Co-op Group in the UK "has not impacted" members' data in Guernsey or Jersey, the Channel Islands' group says. It comes after hackers infiltrated the UK group's IT networks and claimed to have stolen the customer and employee data of more than 20 million people. The Channel Islands Co-operative Society (CI Coop) said: "We can confirm that this incident has not impacted data security or systems functionality at CI Coop, and that the data of our members has not been compromised." It explained that the UK-based Co-op Group did not store the personal details of members of the Channel Islands' organisation.
